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General Contracting reviews in Salem

  • C
    Appalachian Building Concepts
    I can't complain about how quick the work got done. I have noticed a lot of popping sounds from the new floor. What concerns me the most is that I contacted the company about a noticeable knot in the flooring which felt like the head of a nail. After 3 weeks the floor started cracking around that spot. The response I got was that someone would be there after 5 on a Thurs. I was home. No one showed. No one called. I emailed again and still have not heard from them
    - Patricia L.
  • A
    Dollman Construction, Inc
    The crew that was onsite during the renovation was great as well. They always kept the site clean and was respectful when asked questions about the process. They were also very knowledgeable about construction and codes to make the house very sound. The house is around eighty years old and with the work they have done I can see it being around another eighty or more. The office staff was always willing to help with any questions or concerns we had and would promptly respond if they could not answer right then. Working with Dollman Construction was one of the best choices we made. People do not even recognize the house now that it is complete they did such a great job.
    - Glen B.
  • F
    VIRGINIA BUILDING SERVICES INC
    After a house fire our entire home had to be rebuilt inside. New walls/plumbing/wiring/floors everything. I was given a nice 4 month timeline (we were living in a hotel with our 3 dogs) and it seemed pretty reasonable. We did a few walkthroughs and went over several things and everything seemed like it was in order and the home was going to be rebuilt with no issues. I had full trust in them and was happy with our choice in renovators. I had chosen wrong. Weeks went by and nothing happened at the house. Nobody showed to do work and my house just sat. Once every other week a small team of 3-4 would swing by and work for a few hours to make it look like something was happening but 90% of the time my house sat. The whole time this was going on my wife and I with our 3 dogs were sitting in a hotel waiting watching as their 4 month timeline went out the window. When they finally did start the work things moved sporadically and when I would try to catch someone over there to talk to them there would be no one but workers, no supervisor. Everything that they do is contracted out, they do almost no work themselves so anytime you see anyone they aren't with VBS and can't help you. While I would love to just write everything down that happened it would take hours and would be almost to much to read so I will make it as short and to the point as possible. This is their work in a nutshell: They hire the cheapest labor they can find and it shows. My windows don't seal, they are crooked, and they look terrible. I got one coat of paint on my walls WITH NO PRIMER and you can see bare spots in every room. The plaster work is terrible. EVERY wall in the house has SEVERAL spots where you can see either the tape lines or the putty knife marks. Our bathroom was done wrong and will have to be redone at our expense. The linoleum is already starting to come up and it's been less than 3 months. They ordered the cheapest doors they could (even when we paid for the more expensive ones) and we had to replace them when we moved in because they were damaged. The hardwood floors were redone by Lees Flooring and is atrocious, you can see the sanding marks everywhere and he thinned out the lacquer so much there are bare spots everywhere. They were supposed to do our basement as well but it took so long to do the first floor (it was closing in on 6 months) that we just wanted to get back in and told them to forget about it (money they just kept). Now they do offer a 3 year warranty HOWEVER... they take weeks to come out (if they even answer your messages) if they even do come out and most of the time try to make repairs that look terrible so you will think twice about calling them next time you have an issue. They make promises that they either don't intend to or can't keep and will lie about it later putting it on you making you think you did something wrong. These guys are crooks and after leaving this review I know I won't get any of 3 year warranty but I'm not really missing out on much. I'm sure they'll get on here and give a bunch of excuses as to why things went the way they did but trust me, I wouldn't trust the Levan brothers to change a lightbulb in my house after all of this. They'll try to make it sound like it was me or my house or the weather that made everything take so long but it all comes down to poor management, poor work ethic, and hiring the cheapest labor you can. Do the work right the first time and you don't get reviews like this.
    - Jonathan K.
  • A
    Dollman Construction, Inc
    This is an update to the review below--I just wanted to add that Dolman Construction continues to stand by their work even after the check is long cashed.  Since I wrote this review and the work was completed, we discovered a few problems.  Nothing major, but there were a few things that we felt need to be corrected.  Jimmy was very responsive to our requests.  If he got tired of hearing from us, you couldn't tell it by his demeanor.  All issues were addressed and taken care of to our satisfaction with out argument or friction.  I was very impressed by that, and when we get ready to do further work on this house, we will absolutely be calling Dollman Construction to do the work.

    **********************************************   

    We bought a house in October that needed a substantial amount of work done before we could move it.  I found Dollman construction on Angie's List and contacted Jimmy Dollman based on the reviews I read here.  Jimmy Dollman met with us at the house a few days later.  We described what we wanted to do, and he carefully explained that would cost far more than we had imagined.  A lot more.
    He then patiently listened to our extensive wish list, made a lot of measurements, and talked with us about various possibilities.  Instead of expanding the current kitchen (which was on a back porch that had been enclosed and was quite small, awkward, and out of date) outside of the "footprint" of the house, which costs a lot more, he suggested we put the kitchen in an adjoining room, and open the wall between the two rooms.  This gave us the possibility of a larger kitchen, a walk-in pantry, a place for a small kitchen table, and a good sized play area for our son.  Brilliant!  We loved this idea in theory and the result has been even better than I imagined. 
    We knew that the whole roof on the house needed to be replaced.  The older part of the house had ancient metal shingles that had mostly lost their paint.  The garage was attached to the house and had what I think of as a "shed" roof--no peak, just a flat roof that sloped away from the house.  These two features combined made the house look like, well, kind of like a shack.  Neither roof was very sound, either, because they both started leaking soon after we closed (of course).  Dollman construction replaced the whole roof with shingles, fixed all the rotten wood they found, and replaced all the gutters.  They also completely rebuilt the roof over the garage, so it has a peak and ties in to the roof of main part of the house.  It's amazing how much better the house looks with the new shingles and roof line.  I know they did a good job on the roof, the gutters, and fixed all the leaks, because after the last heavy
    snow, the water was gushing out of the downspouts like a waterfall, but everything inside was dry. 
    Jimmy also created a very beautiful design for the kitchen.  However, with the kitchen, the project was way outside what we felt we could spend.  So, Jimmy came up with a way to put off the purchase of new, custom cabinets and counter tops by installing used cabinets and counters.  This really saved us, because it brought the cost of the whole project into a range we could deal with, but still gave me a very functional kitchen (and a new roof) until we can sell the old house.  Better yet, all the electrical and plumbing is in the right place for the original design.  Frankly, I'm amazed at what Jimmy's crew was able to do with the used cabinets and counter tops.  It's actually very darned close to the layout in the design.  I'm really looking forward to seeing what they can do with the new cabinets and counter tops, but I'm very happy with the intermediate results. 
    What I appreciate most about Jimmy is his willingness to work with us and our budget.  We had a long list of things we needed and wanted to do.  He worked with us extensively to break the work into several phases, and price those phases, so we could decided what was most important and what we could wait on.  This was very important to us, and really proved we were working with the right person.  I know this was probably a lot of extra work for him, but he did it with patience and good will.  He explained what work needed to be done, how the work would go, and what we could expect, very carefully (sometimes more than once), until we felt we understood well enough to make the right choices. 
    We wanted to do some of the work ourselves, to save money (paint and some trim).  When we discussed that with Jimmy, he was receptive to it, helped us get some of the materials, and kept us informed about the time frame for getting our part of the work
    done. 
    Dollman Construction started working on our house right after Christmas 2013.  They are just about done now, in the later part of April 2014.  Considering the amount of work to be done, and the truly rotten weather we've had this winter, I think they've worked very quickly.  
    All of the Dollman people that have come to work on the house have done an excellent job, cleaned up well, been careful with our property, and been generally pleasant to meet.  The plasterers (subcontractors) did leave a bit of a mess behind.  I saw it one evening, but didn't have a chance to do anything about it.  I went over a couple of days later, and Jimmy's crew had cleaned everything up.  They shoveled snow, too, when we couldn't get out to do it.  On the few occasions there have been problems (and it seems there just will be with a project this big), they have been addressed quickly and completely.      
    Jimmy is very responsive to his clients, returning phone calls, emails, and calling to update us on the project and what's coming next.  One evening, we thought we smelled gas at the house.  It was a faint, and we opened a window, planning to go back the next day and see if we could still smell it.  I emailed Jimmy to let him know, and Jimmy went over to the house at 9 p.m. on a Sunday evening to check it out.  Everything was okay, and I really appreciated his concern and dedication.
    We were very anxious about the renovation process and spending what is quite a lot of money for us.  We probably drove Jimmy more than a little crazy because of that, but he was always polite, professional, and personable with us.  We quickly came to trust him and the people that work with him.  We are looking forward to working with him again, once we've sold the old house, and are ready to finish the kitchen in the new one. 
    I'd love to have Dollman Construction remodel our bathrooms somewhere down the road.  They will be my first choice every time.
    - Susan S.
  • A
    Dollman Construction, Inc
    Dollman Construction completely transformed my basement.  They work included an office, complete entertainment area and a bathroom.  They did such a great job that when I have company over, they want to be entertained in my basement.  They were punctual.  Mr. Dollman gave me suggestion on how to utilize all of my space and I was glad I listened to his suggestions and implmented them.  The staff is very courteous and cleaned up all the debris before leaving.
    - Floyd D.
  • A
    Phillips Fix-It Handyman Services
    We are pleased to recomment Phillips-Fit-It for any residential repair or home improvement project.  He is very kowledgeable, looks for ways to save the customer money and is willing to suggest different or better ways to do something.  He give good estimates and completes work on time.  He doesn't sugarcoat any issues.  If he finds a problem, he tells you right away and has a recommendation for how to correct it.

    - Marie G.
  • F
    Jackson & Jackson Inc.
    Never did the work never gave estimate in writing
    - tommy a.
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General Contractors in Salem

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