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Chimney & Fireplace reviews in Salem

  • A
    Patriot Chimney
    This is a licensed, experienced and reliable company that stands behind their work. Whether you need routine chimney sweeping, or more complicated repairs, they do a thorough job. They responded quickly to our initial call to inspect the damage to our chimney, provided a detailed quote, and completed the work for a fair and reasonable price in a timely manner. We highly recommend them for routine chimney sweeping as well as any repairs that you may need.
    - Maggie M.
  • A
    Black Goose Chimney Sweep Inc
    Called to let me know he was on his way and was very prompt. Very professional and polite. Did a very good job. No mess. Black Goose installed a new wood stove for me last year with a new chimney liner. They are a very reputable company. Would recommend them to my friends and will definitely use them again. Ben did the job at my house.
    - Becky W.
  • A
    Black Goose Chimney Sweep Inc
    Job went great. Very professional - hardworking and easy to work with. Would use them again  - will use them each year for chimney sweep -They cleaned up great after job. Stove looks beautiful and cannot wait to use it.
    - Becky W.
  • A
    J & D Masonry LLC
    Jeff gave me an estimate to repair chimney that had lost the cap and several bricks during one of the summer storms. We set a date to do the work Jeff and his crew arrived promptly and proceeded to set up scaffolding and to repair the chimney. I now no longer have water seeping into the basement due to the chimney. He was great to work with and have called him again to do another project. I would recommend Jeff and his crew.
    - Catharine W.
  • D
    A & D Services
    The plan was for him to pressure test our lines, which he did and found that they were all not holding pressure, meaning there were leaks in the existing lines.  He worked to identify the leaks and then replaced the parts of the lines that were damaged.  He found that some of the area that was damaged would require new lines to be ran either outside the house, which we were hoping to avoid for aesthetic purposes.  He explained that he intended to go through the chimney and up one side, then into the fireplace on the second floor,  He also explained that he would run the one in the basement down the back side of the fireplace.  It all sounded fine to me (what do I know?).
    He left a mess in and around the den in the basement, which is currently unfinished, but there was brick dust every where around the fireplace.  What he did in the basement looked OK, but as time has passed, the part he "fixed" in the back of the fireplace has started to literally burn away.  It looks bad and unsafe.  He used some sort of concrete adhesive and got it all over the logs - didn't even try to clean that up! 
    In the formal living room, the gas logs were installed, but were not centered in the firebox properly, so it looks funny. He crafted some sort of metal box to cover something up in the corner, probably where it comes through the firebox? There was also something all over the marble that we had to clean and scrub to remove. 
    One of the most upsetting parts of this was that he and his assistant left hand prints on our walls and trim throughout the house as well as on the mantel and fireplace.  One of them also used one of the bathrooms and there was chewing tobacco and tobacco juice all over the toilet (really gross).
    He claimed to purchase a great deal of supplies for the job, but I couldn't really see where it was all used.  I called him back to show me where it was and explained what I wanted (left him a voicemail).  He called me back and had to leave me a voicemail because I was working at the time and just told me to call him.  The more I thought about it, the less I wanted him back in the house.
    - Jacob J.
  • A
    Neat Sweep
    My interaction with them was very good.  They did an excellent job and the prices were very reasonable.  I have used them on a number of occasions earlier.  They showed up on time and were very neat and tidy.
    - Margaret G.
  • A
    Crockett Home Improvement Inc
    I am very happy with Crockett Home Improvement, Inc. and Mr. George Crockett.  In a little over a week after email contact, my job was completed--as described and on time.  Communication via email and phone was excellent--from the staff and Mr. Crockett himself.  I am very happy and definitely recommend this company.  They provided excellent, timely work at a fair price.  I will certainly use this company in the future.
    - Brethard H.
  • F
    Affordable Sweeps Chimney Service
    Technician owner arrived late. He was dressed sloppy and his clothes were dirty. He took stove pipe away from wall and immediately said the chimney was unsafe and that it would be $3,000 to repair. I found this unusual because the other sweeps had not reported an issue in past years and were much more professional. I didn not him to sweep/clean the chimney as I lost faith in him during the first 5 minutes. I contacted an actual mason to review/inspected; he looked at the entire chimney and cleaned it. He stated it was one of the cleanest he had seen in 45 years. I feel Affordable Sweeps is dishonest and unprofessional.
    - Angela B.
  • A
    Burtis Contracting Inc
    Quick and as promised.
    - Scott E.
  • A
    Kennard - Pace Co Inc
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    - Jacob J.
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Chimney And Fireplace Contractors in Salem

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