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Carpet Cleaning reviews in Salem

  • A
    Certified Carpet Cleaners
    My wife and I were thinking about getting our carpet replaced. The best quote we received was about $11,000 so we decided to try cleaning them first. Our two boys and two dogs had given them quite a beating so we weren't hopefull. We heard that a local company called Certified Carpet and Rug Cleaners was really good so we gave them a try . We can't believe how great everything turned out ���. What a relief. Somebody I won't mention (Drew) runs a darn good business.
    - Randy S.
  • A
    Clean Carpet Solutions
    Russell is very knowlegeable about his business, wants his clients to understand the process, and is very good at explaining what he is doing and why he is doing it. He was able to give us an appt time that was suitable, was prompt and efficient, and is a very nice person as well!!
    He offered us choices in types of cleaning agents, was understanding about our preferences, and worked very hard to complete a perfect job!
    This is a wet extraction process that is far superior in thoroughness to the dry cleaning process that we have previously had done.
    Russell even asked us to call him if we had any questions following the cleaning process!! He was very concerned that we would be happy.
    Our rugs are very thick and took about 8 hours to dry. Very much worth the wait!! The carpet was shaded from the cleaning process, our only surprise, but well worth the vacuuming to "de luster" and get the marks out. To be expected  with the thoroughness of the cleaning process! Never thought my rugs could look this good again!
    We have two dogs, and it was not an easy job!! We will definitely call Russell again.
    - Nancy H.
  • B
    Clean Carpet Solutions
    Russell was very professional and efficient and told me exactly hat to expect from his service. He even noticed a stain on the carpet in one room left by the previous occupant and he worked to reduce it. THe only negative is that his hose rubbed a corner of my wall in the foyer and there is a small ding in the wall in the same area (but these things happen).
    I'm pleased with the service.

    - Donald H.
  • A
    Clean Carpet Solutions
    Russell is so professional. Showed up on time. Was so friendly and did a wonderful job. Cleaned up after job. I would definitely use him again. The carpet in bedroom and on steps looks so good - almost new. Use him and you will be glad you did.
    - Becky W.
  • A
    Clean Carpet Solutions

    Very thorough and professional job in all respects.  Russell Dorry of Clean Carpet Solutions is a man who takes his work very seriously and works diligently to accomplish his high quality performance.



    - Earl M.
  • A
    Clean Carpet Solutions
    Could not be more pleased! Scheduling was easy and they arrived on time. Carpets were cleaned very well, including removal of stains I didn't think would come clean. Was extremely pleased with pricing...considered my basement one room, which other companies counted as 2. Will definitely use Clean Carpet Solutions again.....even with the Angie's List deal!
    - Beth A.
  • D
    NEW RIVER CARPET CLEANING

    After responding initially, we scheduled him to come out on Tuesday, May 12, 2015 to clean the carpets in the rental property.  He wanted payment up front and texted us wanting us to send our credit card information via text.  When we refused to do that, he started calling us again.  Both of us are in very demanding jobs and cannot take phone calls during the day most of the time.  He called 3 times on May 7th alone and almost seemed desperate to do the job. 

    When he called back today, my partner told him that we no longer needed his services and told him that his repetitive calls were coming across as unprofessional and that he should investigate marketing on Angie's List.  He was very defensive and rude and tried to argue with us.  Before he hung up, he said you see you would get as good of job done as what we can do.  Needless to say, we will not be using his services! 

    We actually ended up finding another company on Angie's List (surprise!) that did the job for even less and they have been a true pleasure to deal with so far.  Plus, they can do the job this week, which was helpful to us as we want to get the property rented again quickly. 


    - Jacob J.
  • A
    Clean Carpet Solutions
    I decided to use Mr. Dorry again when we decided the carpet in two rooms of our home needed cleaning.  These rooms are where our pets spend most of their time, and the carpets were very, very dirty. When he was finished they looked and smelled great.  He also offered to return and work on any stains that might not come completely out once the carpet dried.  I would highly recommend for anyone to use his services.
    - Kristin C.
  • A
    Clean Carpet Solutions
    Mr. Dorry is extremely friendly and professional.  He did an excellent job cleaning some very dirty, high-traffic carpet in our rental home.  When he was finished the carpet looked the best it had looked in years.  I will definitely use him in the future for both my rental and personal residences.
    - Kristin C.
  • A
    Clean Carpet Solutions
    Technician arrived on time, took great care not to soil or damage hardwood floor leading into the carpeted area. Cleaned, deodorized and removed all stains. Technician even trimmed snags on Berber carpet. Three year old  carpet looked brand new! Over all great experience and I would definitely use this provider again.
    - Pamela M.
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Carpet Cleaners in Salem

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