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Find Top-Rated Ruther Glen Computer Repair Services

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Computer Repair reviews in Ruther Glen

  • A
    I recently moved and ran into some problems with reconnecting my home PC and related equipment. A competitor to House Call Computer Service couldn't fit me into their schedule for 2+ weeks, which is unacceptable RE being without a home computer. I learned of House Call Computer Service via Angie's List, and Mr. Stolte was prompt in returning my inquiry, scheduling my service, etc. The technician (Lawrence) was also prompt to arrive at my home when scheduled, and was very professional with his work. I will definitely use this company again for IT-related needs, and will recommend them to others.
    Suggestion:  During the service call Lawrence ran into issues trying to connect my router + modem + tower and getting functional internet service. He felt there were issues with my router, so suggested I purchase a new one. That weekend I did buy a new Linksys router, but after running into exact same issues with new router, I called Linksys on my own and spent about an hour on phone with a Linksys technician. I explained to her that I had new router, and during call with Linksys was told I should not assume router bad unless/until I talk with the router manufacturer, and perhaps there never were problems with old router. Had I/we called Linksys when House Call Computer Service was at my home, purchase cost of new router might have been avoided. So, maybe don't be so quick to assume equipment bad, or recommend to customer they purchase new equipment until they talk with equipment manufacturer.
    - Kristin G.
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Computer Repair Services in Ruther Glen

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