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Hvac Repair reviews in Rustburg

  • F
    Wooldridge Heating Air & Electrical
    I called to have someone out to look at my ac unit, and was told it would cost $89 just to come and look then an hourly charge after that. They do offer free estimates if you are buying a new unit only and spending thousands. Cheryl answered the phone and sounded like I was bothering her and asked for my information in a very monitone voice, only after finding out about the charge was she finally pleasent when I told her no thanks, then she was sacastically pleasent. Will not be using them ever.....
    - chelle c.
  • A
    Wooldridge Heating Air & Electrical
    The initial sizing and quotation process done by Will Sandidge was very thorough and very easy. The installation was very nicely done. I was probably a technicians worst nightmare because I have some old HVAC knowledge and was able to hang out and observe just everything they did. Matt and Dylan were very friendly and took the time to answer every single question. They did a very clean and profession installation and I highly recommend them. I gave them a B on price (to avoid straight As - nobody is perfect), because you can probably find cheaper companies and installs, but I feel you get what you pay for and I have no doubt that I got a professional, expert installation.
    - Peter C.
  • A
    Wooldridge Heating Air & Electrical
    When I first called them, they sent a rep out right away, Will checked out everything and presented me with three options, I did not decide right away, I got three more estimates, none of those came out right away.  When I decided to go with Wooldridge, I called them and they gave me a date to come. Justin and Jack showed up right on time.  They explained what all they would do and got right to work.  These two guys were so nice and professional.  It took them a day and a half to do all they had to do, when they left the first day, they explained what they had done, and let me know they would be back the next day, showed up right when they said they would and got right to work, they finished today and before they left they explained everything and showed me how to work the new thermostat. Plus they cleaned up everything, I cannot say enough good things about Wooldridge Heating and Air,  if they say they are going to do something and show up and a certain time they do it, I would and have recommended them to friends and family, i gave them a b on price because they were not the cheapest, but when i figured in the warranty on this unit, it was just a little bit higher than the others,
    - teresa c.
  • A
    Wooldridge Heating Air & Electrical
    Unfortunately our AC Compressor went out during the summer. First we called Wooldridge Heating and Air to come out and take a look and the service tech explained what the options were going to be, either replace the compressor itself for aprox $1600-1800, or look into getting a new system.
    Sales rep came out and was pretty good going over all my options, they call themselves 'comfort consultants' (I have to roll my eyes at that). I agreed it wasn't practical to spend the money fixing an old unit, but the cost of a new one is a hard pill to swallow, even facing no ac in the summertime.
    We had to finance the install, which they made pretty straight forward. 8-10% interest on the front of the loan, which is reasonable and they do it through Wells Fargo, which I bank with anyway.
    The Sales rep answered all of my questions, even ones I kept emailing him throughout the day as I was making up my mind. It took a week though for the install team to come back out and to the whole install, they were pretty booked. Though the install went great, it took a 1 and 1/2 days to finish. Started in the afternoon first day uninstalling the old unit but our air handler is in the attic so pretty tough work on a summer afternoon. The next morning they got here super early (before 7am) to finish and do the install which took most of the day. The 2 man team was great, they were very nice, great with dogs, and cleaned up nicely, a truly professional installation.
    So far I'm very happy with the system, MUCH more efficient than our old one. Though I need to compare some power bills still to know how much and see how the heat pump compares during the winter too.
    Wooldgridge will have my business in the future. Great Experience
    - Mark M.
  • A
    It was very cheap considering he came all the way from Madison Heights and he was actually the owner. I was very impressed with him. He was very nice and didn't try to rip me off. He talked to me through with what he was going to do and everything. He was very good. He came out, if it wasn't the same day, it was the next day. He didn't charge me much and I think it would've been a couple of dollars at least. He was excellent. The heat pump is still running. If something goes wrong, I would definitely use him.
    - rhonda d.
  • A
    We came home on a cold day and our heatpump was not working, it was running but the outside fan was not moving. We called the Goins and even though it was afer 5 they took the 30 minutes on the phone and talked my husband through fixing the problem and we had heat again and no service call.
    - CHRISTI T.
  • A
    - Galen E.
  • A
    Wooldridge Heating Air & Electrical
    They arrived on time, and worked quickly and thoroughly to completed the installation. They left the house ad out clean.
    - Harold & Ellen R.
  • A
    The overall experience was GREAT!!
    - M S B.
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HVAC Contractors in Rustburg

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