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Masonry reviews in Ruckersville

  • A
    Integrity Home Contracting
    Of the various contractors we spoke with, Integrity was the most thorough, identifying several areas which warranted repair prior to painting.   The project manager, Dylon Higley, was very professional, and responded to all of our queries and concerns promptly.   Integrity's quote for painting was slightly cheaper than the other quotes;  however, with the additional repair work, the total was slightly higher.   (A few hundred in each direction).
    Prior to beginning work, we expressed a few concerns - completing the work prior to mid September, using ladder standoffs to protect our copper gutters, e-mailing us to let us know when the crew was coming out,  and matching existing paint/mortar color.  Dylon understood, and worked with us on each of these to ensure satisfaction.
    One thing to note;  Integrity requires 1/3 payment up front, 1/3 at start of work, and 1/3 final payment -- so you're effectively in for 2/3rds of the money before anything happens.    Keep in mind they always have coupons available in the various mailers you receive.
    Dylon was able to start the work early, had crews working over the weekend, and finished the project 3 weeks early.   Ricardo, the lead of the painting team was very professional and friendly;  they thoroughly cleaned up each day, piled ladders up to the side of the house, and basically was as unobtrusive as possible throughout.   Robert, the handyman, was similarly professional, and rapidly resolved the various issues.   Dylon e-mailed us the day before anyone was coming out to the house, and kept us posted on the overall schedule.
    Throughout the process, Dylon was very responsive to questions/concerns, and often responded within the hour, even late at night or over the weekend, and followed up the next day with the painting/carpentry crew.
    We also worked closely on the paint color;  Integrity was able to test-paint a small section of a shutter to help validate the color selection.   
    The one minor issue was the use of ladder stand-offs;  the crew didn't use them at first, and dinged up a few areas of our gutters.  Integrity provided us with a credit against the damage without any hassle.

    - Melissa S.
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Masonry Contractors in Ruckersville

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