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Hazard Remediation reviews in Round Hill

  • B
    American Mold & Restoration
    The job went well.  The PM offered advice and explained things as they went along.  He was most helpful with the insurance investigator who came to review our claim and see the remediation work and the beginning of the renovation work.  Any time there was something we questioned about the work going on, the PM and/or crew was patient in answering these questions.  If we noticed something we didn't like the look of in the work, the PM either explained why something was required to be done a certain way or would listen to our comments and make the changes we asked for.  When the tile job in the shower first started, they had put down 2 large 2'x2' pieces when we decided we wanted the tile laid in a different pattern.  The person laying the tile never complained and pulled up the tile already down and relaid them in the direction we liked better.  We also changed from a full bench in the shower stall to two corner benches.  They again made the change with no question and never showed any frustration with us.  When we decided to use a block window in our shower instead of replacing our broken out window with a regular window that would need to be covered with privacy film, the PM realized our opening for the window wasn't a standard size opening and changing the opening size was not an option.  Rather than tell us we couldn't have what we wanted, our PM took it upon himself to actually make a block window for us on his own time that fit our special sized opening.  It looks great and he even matched the grill pattern on our other windows in the bathroom with the block sizes he used so our windows would have a consistent look.  The work was slow due to special order items, but when the crew got to a point where they were waiting on something, they moved to another task within our project.  They were never still.  They showed up between 7:30 and 8:00 every morning and worked until 3:00 with only a short lunch break.  They laid down brown paper and/or drop cloths on the path to their work area.  They cleaned up their work area at the end of every day and pulled up the paper and/or drop cloth.   We had a trip we had planned and paid for that fell in the middle of the job.  The PM worked with us to ensure we didn't miss a moment of the vacation.  There was also a point in our job that the crew had done all they could before our special order tile arrived (our fault since we had our heart set on something that wasn't available in-stock).  We were told of the delay the Wednesday prior.  The PM worked with the tile shop to put a rush on the order at no additional cost to us.  He did reassign our team to another job site while we waited, but with the help of the PM, it was only 2 or 3 days instead of the 10 business days the tile shop told us to expect.  The only negative I can say is that in this last job, 4 tiles had pencil marks that weren't erased before they sealed the tiles.  We didn't find them for almost a month.  Since we couldn't just erase the marks because the tile was sealed, we called and were told they would send someone out.  We were asked if this could wait until someone was in our area since we live on the outer edge of their work area.  This didn't bother us as we didn't even notice it for a month, so we agreed.  It did take 3 weeks for someone to come out, but the workman took care of the issue.
    Overall we are very pleased with LPS and will be using them for any future project we have.  I would recommend them to everyone, especially Blaine Fairbanks and his team.
    - Michelle S.
  • A
    They are incredibly good and I have been wanting for a long time to give a positive review for them.  I got them through Angie’s List and they are amazing.  They were here in December and they are really amazing.  I love them and they are so wonderful.  They are great.  Everything in the house is wonderful now.  I was actually sick because of the mold.  I don’t remember the cost but I thought it was very reasonable.
    - MJ Z.
  • C
    My Air Duct Pro
    I had not had ducts cleaned before - first didn't know that the $129 was for 1 zone. Next I was told that my system had mold and all sorts of bad stuff in there that would cost me $1000 to get clean, in addition to the $129 for the ductwork. After bartering back and forth I was charged $900 for both systems, instead of $1000 for each. I felt pressured and just did not appreciate the whole ordeal.
    - Rod A.
  • A
    HOMEAuthority LLC
    Jim came to do an inspection on a house we had under contract. It was originally scheduled for the 31st (which was the day after the big rain we had in Loudoun County and thank god). The basement had flooded and was sitting in 3 inches of water. Jim was a godsend. He went outside and checked the drainage system and gave us his opinion of what we would need to have done to remedy the situation. We rescheduled the inspection for February 2nd and had a plumber come as well. Jim came from Arlington which is easily a 45 minute drive and didn't charge a thing. On the 2nd, everything he had predicted was right on the dot. We would have needed to replace the exterior drainage system. His report included pictures for each example of major and minor repairs and was extremely thorough. He made sure my husband or I was with him when he found issues and explained what was wrong and what we needed to do to fix it. He also gave us a handbook for home maintenance. We voided the contract and plan to use him again! Worth every single penny
    - Genevieve M.
  • A
    - Tara C.
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Remediation Services in Round Hill

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