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Concrete Repair reviews in Round Hill

  • A
    Stone River
    Mo and his team are amazing. They were professional, respectful and competent. We couldn't be happier with the work that they did. They even helped us to finish off a project that another contractor had started and didn't finish. We look forward to working with them again.
    - George C.
  • A
    Salzano Custom Concrete
    We worked with president CJ Salzano. He came to our house to provide a quote then helped us over the next few weeks with the design. The work was completed on time and within the quoted price.
    - David L.
  • D
    Beitzell Fence Co
    When I described what I wanted over the phone, he approximated the cost in the $350 range, but would have to see the space in person, which I totally understand. We set an appointment. Patrick arrived on time. We discussed that I wanted it to at the top of the stairs, he said he would have to write an estimate based on measurements, etc., but that it would be more expensive because it required a second post and the gate needed to be fabricated. I understood. I expressed that I was hoping to minimize the appearance of it being a secondary add on. I was hoping that it wouldn't be as obvious. When we discussed it my understanding was that it would be closer to the existing iron fence - trying to fit it under the railing. I thought that there was a mutual understanding of this. It seems we left this conversation with different interpretations.
    The estimate came back at $610, which I felt was high. But it seemed he understood exactly what I was hoping to do, so I went ahead with and gave them a 50% deposit. They were originally supposed to install the gate on March 27th. They pushed it back and asked to do it the following Friday. I said I wouldn't be there. They assured me it wouldn't be a problem. I should have known better. Lack of judgement on my part, which I totally accept. The gate is not at all close to the existing rail. It is not even centered to line up with the existing railing, which absolutely should have been done. Being un-centered gives it no hope of "blending in".
    When I called to express that I wasn't happy with the gate. Karen, who I believe is an owner, did not even make any suggestions as to how the situation could be made right. I called back today and was put in touch with Patrick. He claims that he had no such understanding from our initial conversation. He was confrontational and then flat out rude and insulting. I told him that the gate wasn't what I thought it would be, and that Liz in their office had said that it had to be moved further away from the fence/rail to avoid a huge gap on the top step. I said that I guess I could understand that, but had I known I may not have opted to put the gate in. My big issue is that there was not attempt to center it and the whole gate - posts and all - wobbles when you move it with your hand with very no real force. I feel the cost is excessive for what was delivered. Then he tried to say that I wasn't there. I said that I told his schedulers I wouldn't be available that day. What I found really hard to believe was when he tried to pin the placement issue on another contractor that was working on the interior of our home. Patrick stated that this third party didn't know where it should be placed. My response was that wasn't his job and he was never asked to manage it. Patrick finally suggested that the post could be moved to be centered with the existing railing section. I was concerned that the hole left in the concrete would be very obvious when patched. He claimed that he could patch it and it wouldn't be obvious. I said are you sure because patched concrete is usually obvious. Then he said to me, "I don't know what you're worried about as bad as it looks back there with your cracked concrete." I cut him off and told him, "There is no need to be rude and insulting. I have been cordial to you. It is not professional, and I have already gotten bids to have the walkout painted." There is one small crack... he was overstating it. He was as unprofessional as you could imagine. I told him that comment landed him a bad review on Angie's list.
    They have agreed to trying to center the posts, but I am not sure I want them to. I have not made final payment and will look into my options. I would never recommend this company.
    - Corinna F.
  • B
    Atlantic Deck & Home Renovation Inc
    Atlantic Deck Co. got it done in the time that I needed. They're decking people were fantastic. Their concrete people sucked. They were two different crews. The decking people did good work. They were here and they were quiet. We had some issues with the concrete since they poured it. Once they got my payment, I never got a follow-up or a check-up or "Hey, how's things going? Do you have any concerns?" I didn't hear anything. Their attitude was just sort of, "That's the way it is."  If you pour concrete, you want to pour the right color. And it's not the right color. That was an issue and incurred more costs, as we got along. The daily communication was good. Their updates were good. They got their final check from me and I haven't heard boo from them since. I would call them for an estimate if I needed to.
    - Joanne C.
  • A
    Blackwater Designer Concrete
    They were great. It turned out perfect!
    - PD W.
  • A
    Triton Design Group,Inc
    They are a great company, that offers a reliable service. I am very satisfied.
    - Aivar K.
  • A
    Ricky Horseman Concrete
    Did entire job in one day
    - David H.
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Concrete Contractors in Round Hill

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