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Car Dealership reviews in Round Hill

  • A
    Prime Auto Imports
    Tony and his dad were easy to work with. They want to please.  Their cars are all in relatively decent shape, they clean them inside and out as most dealers do to show them off.  In my case, it worked to my advantage because when I took the car for a pre-sales inspection at a BMW dealer in the area, they were able to easily spot a leaky oil filter gasket and leaky oil pan gasket as well as a brake issue.  Tony arranged to have an Angie's List top-rated mechanic repair these items before I would agree to the sale.
    The day I came in to purchase the car, Tony was not there but his dad was.  I test drove the car once again and found one additional item with the alternator ( a loose cable I think) that needed to be repaired.  This was repaired and they even replaced a couple of minor trim items that were missing or worn without me even asking!
    The price was high relative to what multiple price guides said the value of the car is.  The price guides had the car retailing anywhere from $7000 to $9000.  However, I am willing to pay a premium for a good used car with a family that is willing to go the extra mile for the customer.   You will find cheaper cars practically everywhere but PASD has quality and commitment.
    I would recommend them to anyone shopping for a quality used vehicle.
    - stan k.
  • A
    DARCARS Toyota/Scion of Frederick
    The transaction went perfectly and I am delighted.
    1)  Priced vehicles across Toyota dealers in the mid-Atlantic region via Internet using e-mail
    2)  Darcars Toyota Frederick had the exact truck, color, options and PRICE that I wanted to pay based on my research
    3)  Dennis Dawson, the salesman, was professional, courteous and polite throughout.   Service with a smile
    4)  Darcars was exact in the price they gave me in e-mail for what I was going to pay "out the door"
    5)  We went to the dealership, test drove the truck, did the financing, and was out the door in 90 minutes!!!
     I would definitely recommend them to anyone looking for a new or used Toyota vehicle.
    Contrast this with our  experience at Joyce Koons Honda of Manassas 45 days previously where it was like being in a gulag for 5 1/2 hours of torture with deceitful sales people.  See my Joyce Koons Honda review for the gruesome details.

    - stan k.
  • F
    Leesburg VA Dodoge was brought car (towed), for service.....was asked to find reasosn for engine stall.  They followed up that nothing was found, car was fine and that it started fine for them.  Paid dealer

    One mile from service center the car stalled, enginer fused............Pohanks / Leesburg Dodge would not back serivce.  They were asked to find reason for engine trouble reported there was engine failed after leaving dealership.

    Service Manager was beligerent, made we wait for 45 minutes while he was discussing sports with another "customer" - gave me 2 mionnutes, told me to get a lawyer if I didn't like their service

    In 36 years of driving / servicing cars never saw anything like it.This has soured me on Chrysler / Dodge - I have had 4 in my driving career, no more - will head to Ford or Mercedes where I have gotten excellent service
    - Tim M.
  • A
    Dullas Motorcars
    We have had a pretty good service with them over the years. We have never any problems.
    - Wallis B.
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Car Dealerships in Round Hill

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