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Find Top-Rated Rocky Mount Auto Services

There are 32 top-rated Auto Services in your area and 140 to avoid.

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Auto Service reviews in Rocky Mount

  • F
    DUNCAN FORD CHRYSLER
    The day after buying a truck off of them, the check engine light popped on. It was my own fault for assuming they would take care of that after I left the lot because they are a business (and clearly find success in more emphasis of that, than customer care). Unless I paid for their extended warrantee when I left, the 30 day one, means nothing unless it's engine, transmission or drive train (even then it's $200 then 50% costs). A mechanic friend ran the codes to find it is a oxygen sensor issue. He then cleared it out so the light would go off for a few days. Having their manager of Duncan on speaker, my wife pointed out how he said if it is not a safety issue, they clear out the lights. I told him I felt deceived and I pay more at a dealership so I can feel safe and secure trusting them. Instead, I feel as though I bought a shady vehicle off a stranger on the street. I also now question if that is why the finance person was trying to push so **** ** buying their extended guarantee. So anyway, I told him I felt lied to and then he said I'm assuming they took the light off. I explained how if you look from a philosophical point of view, the evidence points to the most common explanation being that they did in fact take the light off since it came back immediately the next day. Even if that 1 in a million change was the case, you would think they would realize they sold me it, without me knowing of the issue and fix it for the customer after investing in their business. I was frustrated and hoping for integrity and customer service; instead I found smooth talkers, deception, and lack of integrity. Another finance manager in a different dealership explained how often they have their employees go and rate their business to increase their sales and customers, so I wouldn't be surprised if this is the reason I was tricked into trusting them. My recommendation is buy cheaper off an individual selling. The risk turns out to be the same either way unless you truly trust another location. Save the up-charge that way. I am frustrated knowing I've most likely been tricked and they refused to help the customer and after he told me that I am to pay 100% of the costs I said that's fine. You have a business and I will let people know my story. The best part is his reply that I was backing him in a corner and threatening him... With exposing the truth and telling my story after I was tricked, and they did nothing to rectify the situation... Anyway, beware because I looked at the vehicle left and right, climbed under the truck and all but at the end of they day, if they want to hide something they will and they will ensure once they have your money, they will not care about your service after.
    - Drew N.
  • F
    DUNCAN AUTOMOTIVE NETWORK
    The day after buying a truck off of them, the check engine light popped on. It was my own fault for assuming they would take care of that after I left the lot because they are a business (and clearly find success in more emphasis of that, than customer care). Unless I paid for their extended warrantee when I left, the 30 day one, means nothing unless it's engine, transmission or drive train (even then it's $200 then 50% costs). A mechanic friend ran the codes to find it is a oxygen sensor issue. He then cleared it out so the light would go off for a few days. Having their manager of Duncan on speaker, my wife pointed out how he said if it is not a safety issue, they clear out the lights. I told him I felt deceived and I pay more at a dealership so I can feel safe and secure trusting them. Instead, I feel as though I bought a shady vehicle off a stranger on the street. I also now question if that is why the finance person was trying to push so **** ** buying their extended guarantee. So anyway, I told him I felt lied to and then he said I'm assuming they took the light off. I explained how if you look from a philosophical point of view, the evidence points to the most common explanation being that they did in fact take the light off since it came back immediately the next day. Even if that 1 in a million change was the case, you would think they would realize they sold me it, without me knowing of the issue and fix it for the customer after investing in their business. I was frustrated and hoping for integrity and customer service; instead I found smooth talkers, deception, and lack of integrity. Another finance manager in a different dealership explained how often they have their employees go and rate their business to increase their sales and customers, so I wouldn't be surprised if this is the reason I was tricked into trusting them. My recommendation is buy cheaper off an individual selling. The risk turns out to be the same either way unless you truly trust another location. Save the up-charge that way. I am frustrated knowing I've most likely been tricked and they refused to help the customer and after he told me that I am to pay 100% of the costs I said that's fine. You have a business and I will let people know my story. The best part is his reply that I was backing him in a corner and threatening him... With exposing the truth and telling my story after I was tricked, and they did nothing to rectify the situation... Anyway, beware because I looked at the vehicle left and right, climbed under the truck and all but at the end of they day, if they want to hide something they will and they will ensure once they have your money, they will not care about your service after.
    - Drew N.
  • A
    AMERICAN AUTO SALES
    unknown
    - marian s.
  • A
    RIDGERUNNER SERVICE CTR
    unknown
    - Joseph G.
  • A
    LONGWOOD GARAGE
    unknown
    - Charlotte W.
  • A
    BASS TRANSMISSIONS INC
    We have had excellent service at Bass Transmissions, Inc.  They are really quick and really thorough.
    - Kenneth W.
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Auto Services in Rocky Mount

Companies below are listed in alphabetical order.

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