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House Cleaning reviews in Rockville

  • D
    Elaine's House Cleaning

    I received a quote for $107 for cleaning on a biweekly schedule. However, the first cleaning was over $200 and this was, I assumed, to allow more time to clean, not knowing the existing cleanliness. When I got home the wood floors, and other areas, weren't very clean. There were some areas where you could tell that they didn't even hit with the mop. They came back to redo the floors and then told us that they didn't realize that the house had no carpeting. The quote would now be more than double the original quote because it takes them longer to clean floors than to vacuum carpeting. They should've asked this question before giving a quote. I feel like they charged us double the quote for the first cleaning and now they want to charge double to clean the house every two weeks. Had I known the real price, I would've never used them as they charged nearly double my original cleaning company.


    - Chris G.
  • A
    Maid To Sparkle Cleaning Services Inc

    FABULOUS!  My house "sparkles" from top to bottom!  Every item is picked up and dusted.  I HATE SWIFFERS!  What a great company.  Jonathan (owner) is so easy to schedule with.  I loved Melissa and Ann!  So great and so easy to like!


    - Daphne L.
  • A
    Maid To Sparkle Cleaning Services Inc
    Jonathan (the owner) was an absolute pleasure to deal with. The ladies were EXCELLENT! It was the best $80 I've spent in a long time! They were on time, professional, friendly and did a fabulous job. They worked like crazy for the two dollars and I was so pleased. I will be using this service again and again!
    - Daphne L.
  • A
    Nora the Cleaning Lady llc
    Nora responded promptly to my request for an estimate and provided a fair price for a thorough housecleaning. She called to confirm that she was on the way, both for the estimate and on the day of the cleaning.
    The crew of 4 spent more than 3 hours and all of them worked steadily during that time. Their pleasant and cheerful personalities were as welcome as the thorough cleaning they provided. Rather than dusting/cleaning around items, they moved the furniture and items on the tabletops and appliances to make sure it was fully cleaned.They even cleaned the outdoor table on the deck! Our home never looked so good and we will be using Nora's services on an ongoing basis. Highly recommend her company.
    - Brenda G.
  • C
    Perfect Cleaning
    Overall, the service was probably pretty average for most cleaning services.  It wasn't the best cleaning in the world, I know they weren't at my house all that long, but for the money it was nice to have the house dusted, vacuumed and the bathrooms cleaned every other week.  I finally had to make the decision to discontinue my service after the team set off my alarm today (for the second time).  I have no idea why - I provided a code that they picked.  I guess it's a new crew that wasn't given appropriate information.  The first time it happened, I was at my desk so no worries.  Today, I wasn't available so the police went out to the house and I had to validate it was o.k. for them to be there.  There were also lots of other little incidents that over time added up:  one time I came home and there were lights on and the water was running in my kitchen sink.  The sink didn't look completely cleaned.  My husband would leave his glasses on the coffee table next to the case.  They  would put his glasses back in the case, but picked them up by the lenses, so when he put them on he would see a big thumbprint.  The house often looked half ransacked with pictures askew, etc.  A couple of cleanings ago, I came home to find that my toilet had been used but not flushed.  These kinds of things strike me as thoughtless, careless, and less than professional.  In addition, they NEVER managed to set the alarm when they left the house which we repeatedly requested.  So over the approximately 15 months, it just got to the point where the little things added up and I wasn't satisfied.  When I would call the office to complain, they were always very apologetic and things might improve for a cleaning or two, but overall this has become more of a pain than a help.
    - Leora C.
  • F
    A HOUSE CLEANING EXTRAVAGANZA
    MAYBE A LOW PRICE; BUT YOU GET WHAT YOU PAY FOR. KEEP YOUR ASPIRIN HANDY YOU WILL NEED IT! Cannot always count on her showing up or showing up on time, will always come up with good excuse though excuses don't explain, explanations don't excuse. Since November it seems she has been in 3 different car accidents (one of her favorite excuses). Does not always call her clients back immediately. Does not manage her schedule well. Takes too long to clean. Misses spots and areas to clean that are obvious. Poor service. Husband/co-worker smokes and leaves smoke smell in house. Has taken my cleaning utensils and products and not returned them. I would say Shirley is not dependable and/or thorough. Call someone else. Price may be low; but you get what you pay for.
    - Sherrie H.
  • A
    Two Maids & A Mop
    Excellent. Cleanest house been in a long time.
    - Patricia M.
  • A
    Maid To Sparkle Cleaning Services Inc
    unknown
    - Randolph H.
  • B
    Nora the Cleaning Lady llc
    unknown
    - Ann I.
  • F
    Homelink
    Detailed above.
    - Dawn W.
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Home Cleaning Services in Rockville

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