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Finance Advising reviews in Rockville

  • F
    Sallie Mae Inc
    Sally Mae is the worst loan company I have dealt with. They will not process or cash your check payments on time, causing you to be late and or delinquent with your loan. We, at first used to pay by debit card over the phone and several times in paying that way, Sally Mae would double dip our bank account, draining our account. (In other words, taking out double the amount.) So we decided to pay by mail and that's when it got worse by not processing checks on time. I send all of our checks to them certified mail, so I know when they receive our payment and check our bank as to when they cash it. Most of the time, it is better than seven days or more from receipt of payment until cashing the check. Now here's where it get even worse. Since they don't process our payment very fast, we get repeated phone calls from them as many as seven per day. According to the Federal Consumers Dept. these calls fall under annoying. I may have to report them for this. I have been keeping documentation of all mail sent to them by tracking and documenting receiving/cashing/processing time frames. The way they do business is unacceptable. In short, I do NOT recommend  Sally Mae to anyone for a student loan. Please use another source. I have friends on facebook who say they have had similar problems with this company. I will be looking into alternative solutions to this problem in the future.
    - David H.
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Financial Advisors in Rockville

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