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Auto Repair reviews in Rockville

  • D
    Le Auto Service
    Horrible.  Provider also replaced the front  Axle/Half Shaft in trying to determine source of noise (which was later determined to be differential).   He then went back and removed the front axle and put old one back in.  It is possible my problem could have been resolved by replacing differential oil!  Poor communication due to language problem (relied on wife to communicate)
    - Ronald B.
  • A
    Parrish Ford
    One car had to be hauled in. I notified the service department via email. They stayed in touch and let me know when it was there. I asked them to check the alignment and fix the AC fan once they got it running. They kept me informed on cost of the fuel pump for approval before proceeding. When I picked up one car and dropped off the other, we discussed the other items - the AC would have cost $900 just for the part, so he was sure I didn't want to spend that - the AC worked, just that the fan stayed on "high." He had equalized the air pressure in all four tires, one was a bit low, so he didn't think I needed to spend the money for an alignment - he suggested I drive it for a while and if it didn't feel right we could do an alignment later. When was the last time your mechanic SAVED you money - and for a woman??? ;) The service manager who checks the car in drives the car before turning it over to the technicians so he knows exactly what is going on. He doubled checked with me to see exactly what the second car was doing before he drove it. He then called us to say the transmission flush was needed. He discussed the needed inspection (I hadn't caught that it was due), and a recall letter we had gotten. All will be taken care of. In looking for a new car, I have considered a Honda, but because of the fabulous work I have gotten from Parrish since 1987, I will stick with Ford/Mercury products just so these wonderful folks can maintain my cars. JB in their sales department is equally as thoughtful, helpful and a pleasure to deal with.
    - susan b.
  • A
    DYKE TIRE & BATTERY INC
    I bought my Toyota Rav 4 two years ago, and up until now have always taken it to the dealer for service. I knew the 30K service would be expensive, and I had heard good things about D***'s (which were confirmed on Angie's List) so I called them. I read them the list of services over the phone from my maintenance book, and they gave me a quote that was about $70 less than the dealer's estimate. They told me they could get me to work (and asked if I needed to be picked up later), and that the car could be done by a certain time when I needed it. When I got there the morning of my appointment, they were very courteous. I only had to wait a few minutes for their driver, who drove me to my place of work (which is probably 15 miles from D***'s). I had individual "limo" service whereas the dealership didn't even provide a van to where I work. They called me after a couple of hours and said they noticed my inspection was due, and based on the work they had done did I want them to go ahead and put a sticker on the car. I said yes, please, and they also told me the back windshield wiper was torn (which I knew) so they replaced that. The car was ready on time, and when I went in to pick it up they remembered who I was, and the final charge was only $5 more than they had quoted - keeping in mind the original quote didn't include a state inspection or the windshield wiper. I was so incredibly pleased with the work that we've called to have our other car serviced. We can't believe how reasonable the price is that was quoted, and the workmanship and professionalism are top notch. The waiting room is also quite clean and nice, and the restrooms are clean - it was a great place to go and I will be very happy to do business with them again. They are very customer focused.
    - Leora C.
  • A
    MCGEORGE TOYOTA SERVICE
    I have used McGeorge for service on my Toyota several times. Each time, they have been courteous, professional and quick. They have an efficient check-in service with friendly associates. When I go to pick up my car, check-out has also been fast and professional. Even the shuttle driver who takes me out to pick up my car from the back lot has always been friendly. I feel very confident in McGeorge's service and recommend them.
    - BETH M.
  • A
    Mobile Repairs Service Center
    My overall experience with Mobile Repairs Service Center couldn't be better. It started in the spring of 2009. I purchased a 20 yr old Cadillac and drove it home. Within a couple of days, the car wouldn't start, so I call AAA and they sent a tow truck. The driver asked where I wanted it towed. His name was Kenny. He told me about the services that Mobile Repairs Service Center offers. They have 24 hr towing. They have a Collision Center, and of course the auto repair facility. They also offer detailing as well. I have had all 5 of my vehicles there for service since then and will recommend them to anyone needing and wanting the best service in the Richmond, Virginia area.
    - george a.
  • A
    EPPERLY'S GARAGE
    The work was done within a day.

    The workers are fun, these guys are almost like family.
    - susan b.
  • A
    Hanover Auto Service
    unknown
    - Cynthia D.
  • B
    West Broad Volkswagen
    .
    - Alfred W.
  • B
    Virginia Automotive Service
    They did great job.
    - Alfred W.
  • A
    Smokey's Garage
    Excellent in terms of time and cost.
    - Ronald B.
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Auto Repair Shops in Rockville

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