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There are 3 highly-rated local septic tank services.

Recent Septic Tank Service Reviews in Roanoke

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    Affordable Septic Tank Service LLC
    I called on a Tuesday and spoke with Nancy. After explaining my problem, she had Paul Boston call me to discuss further before scheduling the cleaning. He called within a few minutes. After our discussion, we determined that the tank did need to be pumped, so I called Nancy back and it was scheduled for the next afternoon. Jimmy arrived the next afternoon to do the pumping. He definitely knew what he was doing and answered all my questions cheerfully. He was very friendly and courteous. I will use them in the future.
    - Wayne A.
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    Affordable Septic Tank Service LLC
    Very well. Affordable coordinated with the city on installation of a sewer tap and handled all aspects of disconnecting the septic system and installing a new sewer line. Work was done quickly and professionally.
    - David C.
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    Affordable Septic Tank Service LLC
    There's nothing like walking in your back yard and seeing a pool of septic juice. After a quick tank pump out, we were told that our system had failed (it was nearly 70 years old). I was given the Affordable Septic name by a friend who had spoken with them in the past. Not having a clue what I'd be walking into, I gave them a call and asked for their advice. From the start, Ken walked us through the complicated process of replacing most of our system. He advocated for us with the local government and health dept., took care of permits, dug perk test holes, pumped our tank twice, and arranged 3rd party work to bore under a creek near our home. He and Paul took the time to explain each step as we went along and often went above and beyond the base contract to insure we got a top notch system. From start of work to the finish was right at 6 days. Much quicker than anticipated and the system is working great! I can not recommend them highly enough. True professionals!
    - Paul M.
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    Affordable Septic Tank Service LLC
    Was very impressed with the entire experience. I did not even know the location of our tank. He found it in 5 minutes and had to dig down to it about 3 feet. Very helpful and knowledgeable. No reason to call anyone else.
    - Nick C.
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    Affordable Septic Tank Service LLC
    I posted a bad review and gave an "F" rating in January 2014. This needs to be amended. Because Ken saw my negative posting he submitted a reply and offered a discount. I appreciated Ken's response and being a gentleman. He did not offer any excuses. Simply forgot to call me back. Because of his honesty I wanted to contact him again. Ken and I spoke about 15 minutes in reference to the communication breakdown. And looking back I probably should have called him again. One could also loose a phone number. Anyway.....work was performed. I was very, very pleased having a conversation with Ken and also the gentleman that came out to perform the work, Eric. I am marking my calendar for 5 years out to have Affordable Septic perform the work again. Excellent company!
    - Danny M.
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    Affordable Septic Tank Service LLC
    Eric called to arrange a convenient time, actually called to explain a delay, did his job, and provided a discount to an Angie member. This doesn't sound exceptional but in this type of service job, it is.
    - Roger A.
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    Affordable Septic Tank Service LLC
    I had contacted a service provider I had used years before.  Crowe Services, Inc. said they would take care of it Friday afternoon.  Supposedly they cleared the line but by Saturday the system was still unusable. ,  I called Crowe to follow up and as of today I am still waiting for a phone call.    Ken was professional from the beginning.  Explained his services, fees and timeframe.  All went well, the line was cleared, he took the initiative to correct a defect and pumped the tank properly. I will use his services again when the time arises.
    - kara f.
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    Affordable Septic Tank Service LLC
    He was very informative and accurate with every suspicion that he had. His skill and expertise allowed me to absorb each step as he went along. You could tell he was experienced and prepared me for the best and worst case scenario. Also, he never forced me to get any extra work done, they educated me and allowed me to make an informed decision. I could tell from the time that I opened the door that this was a trustworthy company. From the receptionist, who was very knowledgeable, to the owner, all the way down to the backhoe operator that currently installing the new system, it's apparent that they are true experts. They were very informative and hands-on every step of the way. As a single lady, I really appreciated that they provided me with a working knowledge of the septic system, an area that I knew nothing about. They have also taught me how to maintain the system and offered to come back for any assistance that I need.
    - Diane S.
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    Affordable Septic Tank Service LLC
    Eric worked very hard to dig out the tank and spent several hours trying the clear a clog with the assistance of another worker, Paul.  They were very professional and persisted until the job was finished. Eric explained some options I could explore to make the excavation easier and less expensive in the future. His explanations of the problem were clear and professional. He gave me the 10% senior discount at my request, but accidentally overcharged me $5. Ken,  the owner, called to correct this the following day.  I am very pleased with the service and will hire them again.
    - Laura W.
  • A
    Affordable Septic Tank Service LLC
    Truck was very clean.  Employee friendly and professional.  He had to search for the tank and was very patient while searching.  The actual pumping was quick and efficient. No damage to landscaping.  Very happy with services.
    - Anita W.
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Septic Tank Services in Roanoke

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