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Septic Tank Cleaning reviews in Roanoke

  • A
    Affordable Septic Tank Service LLC
    There's nothing like walking in your back yard and seeing a pool of septic juice. After a quick tank pump out, we were told that our system had failed (it was nearly 70 years old). I was given the Affordable Septic name by a friend who had spoken with them in the past. Not having a clue what I'd be walking into, I gave them a call and asked for their advice. From the start, Ken walked us through the complicated process of replacing most of our system. He advocated for us with the local government and health dept., took care of permits, dug perk test holes, pumped our tank twice, and arranged 3rd party work to bore under a creek near our home. He and Paul took the time to explain each step as we went along and often went above and beyond the base contract to insure we got a top notch system. From start of work to the finish was right at 6 days. Much quicker than anticipated and the system is working great! I can not recommend them highly enough. True professionals!
    - Paul M.
  • A
    Affordable Septic Tank Service LLC
    Was very impressed with the entire experience. I did not even know the location of our tank. He found it in 5 minutes and had to dig down to it about 3 feet. Very helpful and knowledgeable. No reason to call anyone else.
    - Nick C.
  • A
    Affordable Septic Tank Service LLC
    He was very informative and accurate with every suspicion that he had. His skill and expertise allowed me to absorb each step as he went along. You could tell he was experienced and prepared me for the best and worst case scenario. Also, he never forced me to get any extra work done, they educated me and allowed me to make an informed decision. I could tell from the time that I opened the door that this was a trustworthy company. From the receptionist, who was very knowledgeable, to the owner, all the way down to the backhoe operator that currently installing the new system, it's apparent that they are true experts. They were very informative and hands-on every step of the way. As a single lady, I really appreciated that they provided me with a working knowledge of the septic system, an area that I knew nothing about. They have also taught me how to maintain the system and offered to come back for any assistance that I need.
    - Diane S.
  • A
    Affordable Septic Tank Service LLC
    Ken J., Paul B. and Eric drained the septic tank during a rainy summer sometimes twice a week to keep our septic from overflowing, identified the problem and replaced the root clogged distribution box. They also repaired 2 of the three drain field lines with new technology. I would definitely hire them again.
    - Daphne P.
  • F
    Affordable Septic Tank Service LLC
    I called in mid February to get details.  Was given concise, easy to understand details about the services offered and the expected timeframe, along with a general estimate.  Waited two weeks to gather funds, tried calling again, left three separate voicemails that were never returned.  Upgraded "Professionalism" to "D" because they *were* professional when I discussed future plans with them, but "F" for responsiveness because they never returned my calls, and I tried three separate times.
    - Benjamin W.
  • A
    Affordable Septic Tank Service LLC
    They did an inspection on the septic system. They damaged out house with their truck. The truck was tall and they hit the gutter on the garage.  They took full care of the cost. They handled the problem very well.
    - Ben M.
  • A
    Affordable Septic Tank Service LLC
    Truck was very clean.  Employee friendly and professional.  He had to search for the tank and was very patient while searching.
     The actual pumping was quick and efficient. No damage to landscaping.  Very happy with services.
    - Anita W.
  • A
    Affordable Septic Tank Service LLC
    They went all out to get it taken care of in one day. The job required excavating the tank top as it was buried fairly deep. They also had to excavate the line to the distribution box to fix the problem, They checked the drain field and found it to be working fine. Really nice crew and very professional.
    - christopher s.
  • A
    MURRELL'S PLUMBING & HEATING
    Mr. Murrell's experience really paid off when multiple challenges occurred during the job.  He was able to successfully maneuver through each situation to complete the job in a timely and professional manner.
    - Jeff D.
  • B
    Crowe Services
    Tidy Services' operator was diligent about completing the job, which was slow due to having to pump uphill. However, the job started out slow because at first he would not listen to me regarding the location of the septic access !  (mine is buried, 50-year-old system) Note, this may have cost more but tank had been pumped out 4 months earlier. I had not yet figured out that the transfer pipe from septic to distribution tank had become clogged, which is why i had septic pumped again so soon. Had I been diligent about pumping septic tank every 10 years the pipe never would have clogged!
    - Susan A.
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Septic Tank Services in Roanoke

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