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Plumber reviews in Roanoke

  • D
    Emmons Plumbing and Home Improvement
    We were terribly disappointed in this contractor and we would not recommend him to anyone. Starting on Monday of the week that he was working we stayed in a hotel and put our dog in the kennel, and gave him a key to get in the house any time he wanted. He assured me that he would work long days and have the work done by Friday. From the beginning he was barely at our house, other than one long day. He came and went and didn't get a whole lot done during the week. His brother came with him sometimes, or came by himself sometimes, and his brother admitted that he was actually busy with a bigger job than ours. By Friday the job wasn't finished so we stayed one more night at the hotel. On Saturday he showed up with his girlfriend to finish the grout in a hurry. That Sunday there was snow in the forecast and I spoke with him about getting to our house early in the morning to finish the sealing. He didn't show up, and then texted me a picture of his 4x4 truck with 2 inches of snow on it to explain why he wasn't there. At that point we told him not to come back and asked to renegotiate the price we agreed on, since he wasn't doing the sealing or installing the door. He then LIED to us that the door was special order and he couldn't get his money back for it. We asked for the invoice and it turned out to be a door that Home Depot keeps in stock and could be returned. The tile work itself wasn't up to our standards, because the grout lines on one wall don't match the wall it meets. We asked him to mitigate some of the mold that we knew was under there, and he said he would but he didn't (according to his brother). In the 3 months since this job was done the grout in the floor is cracking and the floor of the shower is sagging when we stand on it because he didn't shore up the floor like he should have. He also left a mess in our front yard with pieces of cut tile and cigarette butts.
    - Kay S.
  • A
    Copperhead Plumbing & Heating
    I do not live in the area. My mother in law needed a toilet repaired quickly and I found copperhead plumbing on Angie���s List and called them. They quickly responded recommended replacing (I was sure this would best since I was familiar with earlier issues). They took care of it immediately and at a fair price.
    - david d.
  • A
    Wisler Plumbing Inc
    I have had nothing but the best of experiences with Wisler each of the 3 times I have communicated with them while troubleshooting my 50 gallon power vented gas water heater. The technicians they sent to our house were the most clean, courteous, patient and honest technicians that I have had in my home for any service related work. They diagnosed my problem and gave me my options and a written quote for those options. The only concern I had with hiring them for the replacement on the 1st visit was cost. Their quality service so far has exceeded my cost concerns. In the end I decided to buy my own water heater and have them install it. I did cost comparisons for this service and they are definitely within the market norm. They installed my water heater within 2 1/2 hours. They left my house neater than it was before they came. They professionally answered all my questions and explained what they did after they were done. I ended up signing up for their annual service check up plan. The service is reasonably priced and includes the flush that I know I wouldn't do otherwise. I will hire Wisler for my future plumbing needs.
    - Duke D.
  • A
    Southern Trust Home Services
    Jarrett Hodges did a great job in replacing my water heater. He was very professional, polite and worked well with Craig, who was replacing my AC unit at the same time. Once the installation was complete, Jarrett took the time to explain the unit to me and how to shut it off in case of an emergency. I appreciate his hard work. Thanks again!!!
    - Jennifer C.
  • F
    Townside Plumbing
    Installers for Home Depot. Townside called and postponed original appointment. In confirming new appointment Townside stated the new cost would be almost $200 more than the agreed upon quote 4 days ago. When questioned about the increased cost, Townside's reply was "I have to send two guys." Installation was cancelled and a new plumber was arranged.
    - Charles K.
  • A
    Eades Plumbing & Tile Services
    Top quality workmanship on the installation. Top quality water heater provided. Friendly, efficient, and very respectful of the household environment. I have absolute confidence in him. His response time was much quicker than I would have expected from someone so in demand.
    - Robert V.
  • F
    Wisler Plumbing Inc
    The man who came out here ran the pipe cleaner in the wrong direction and busted the toilet. So, they had to replace the toilet and the toilet seat he put on is broken. The pipe is still now working right and now I am going to have to call someone else which more. This man did nothing right. My husband had to finish setting the toilet because he did it wrong.
    - theresa r.
  • A
    Ostrom Electrical Plumbing Heating & Air
    They were professional and quite good to work with. It is also hard when you have to have the electricity turned off some throughout the day and they worked hard to not inconvenience us. Kevin and his group were very the best to work with and very professonal����
    - Peggy K.
  • A
    Classic Plumbing Solutions
    My kitchen sink disposal was running extremely slow, both sides of sink were filling up. I contacted Classic Plumbing Solutions, they came out the next day, promptly. The technician, Anthony, was professional and knowledgeable. He listened to my concerns and gave his recommendation, the time allowance needed and the cost. He gave a $25 discount for my military service. He completed the job in a timely manner and cleaned up thoroughly. I am pleased with the result, my sink drains like new. Thank you, William Calareso
    - William c.
  • A
    Wisler Plumbing Inc
    They were quick to respond and moved around their schedule to accommodate our emergency. Only had to do without sewer for a couple of days. They were extremely professional and look forward to working with them in the future.
    - Brandy C.
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Plumbers in Roanoke

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