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Pet Specialist reviews in Roanoke

  • A
    My dog LOVES going to Carvins Cover Bed & Biscuit! She usually does not want to leave, she has had such a wonderful time. I can tell she adores the folks that work there and the owners. The staff are clean & pleasant & I can tell the dogs' wellbeing is their #1 priority. The kennels are clean & I receive feedback if they notice anything different about my dogs. It makes me feel good knowing she is enjoying herself, socializing with other dogs and getting her well exercised. I know she is well taken care of. She is a regular for daycare at least once a week on average. I board her also frequently and I know she is spoiled then, too. She was given a nice bath last time she was boarded. She always leaves wagging her tail. She cannot wait to get in there when I drive there. She is so excited!
    - Charmaine C.
  • A
    We have used Carvin's Cove Bed and Biscuit many times to board our Border Collie. They are great to work with and take great care of him. The facilities are clean and organized and you can tell the staff really enjoy their jobs. I recommend them to anyone who needs a place to board their fur babies.
    - Cindy M.
  • A
    All five dogs looked great! Maltese, Malti-poo, Yorkie-poo, Jack Russell, 60lb sheep dog type. All had appropriate cuts and they did exactly what we wanted and used their judgment on the rest. The price is GREAT and they picked them up and brought them back. Can't say enough good things about the quality and service we received. definitely will call them again.
    - Carol C.
  • A
    My two dogs and I love the staff, the vets, and especially Dr Brummer and Dr Blaczak! We see them at least once every few months (the dogs are older) and I am always pleased with the care the dogs receive. I would give an "A plus" if that was an option!!!
    - BARNEY & MARIA H.
  • A
    Couldn't be better, my fur babies were able to hang out in their home and be taken care of, and we could relax as we knew they were in good hands. She also goes the extra mile to make sure your home is taken care of....highly recommend.
    - Erin P.
  • D
    We left our 3 smaller dogs at Peaceful Haven while on vacation. My first impression was that the facility wasn't well cared for. All of the smaller dogs were kept in cages (similar to the vet's office) while the larger dogs have the opportunity to use the indoor/outdoor kennels. It was too late to book at another kennel as we were leaving early the next morning. I sent an email to check in and see how they were doing, no response. When we returned and I picked them the girl informed me that one of my dogs "wasn't feeling well". His eyes were filled with gunk and when I got him home and gave them baths (they were ALL FILTHY) I could see that he had been in a fight with another dog. I clearly stated on my contract and in my conversations with the owner that my 2 male dogs could not be left alone together unattended or they would fight and that they have never been around other dogs. My dog was obviously injured with scabs on his back leg and limping. Very disappointed and won't be using them again. Great price and they do a great job of making their website seem this place is the ideal place for your pets but wasn't the best for my smaller dogs.
    - Amy T. S.
  • A
    We have several animals so we’re actually scheduled to go back here shortly so we use them throughout the year. We’ve been using them since we been growing up actually. They saved one of our animals lives one time. It’s A+ all the way across the board. They’re very reliable, very compassionate. We’re very pleased with them. I’m not just telling you that either. I’m not one of those people. We wouldn’t use them if we didn’t think highly of them, I assure you. We think a lot of our animals. We definitely wouldn’t use these people if we didn’t like their services and such so that’s why I’m giving such good grades.
    - Kenneth B.
  • A
    We enjoy them immensely. She was outstanding and the price was excellent. She did a wonderful job we were all blown away, we were so impressed. It was not an easy job to do and she made it look easy.
    - tim t.
  • A
    I don't really have nothing to compare the price too, but I thought it was kind of high. My wife got an email two days ago from them saying that he was due, and they got him in two days later. I wasn't in there but less than five minutes, and they pulled us back into an room. Overall happy. They had been pretty good. The heart-worm pills are a little high. They give you online options, just the prescription, but the mail you out prescriptions are cheaper. They were really good with them. Especially with shots and everything. They were really good. They are pretty good. Five, no more than ten minutes.
    - Shane W.
  • A
    I called a week and a half ago, and they could get me in next Thursday. That is hard to change. I have been going to them since he was little. They are good. I don't get the same groomer all the time. One may be better than the other one. Overall, a B. It takes so long to get them in. The price and I called other places. Its hard to take them to another place, you may get it cheaper, but you don't know the kind of work you may get.
    - Shane W.
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Pet Services in Roanoke

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