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Pest Control reviews in Roanoke

  • A
    Home Defense Pest Management
    We were very satisfied with the knowledge Charles demonstrated and the thoroughness of the treatment performed. He is very personable, and we enjoyed working with him. As it turned out, our rodent issues were far larger than we realized. Charles was successful in solving the problem. His followup and follow-through were spot on, and he helped to restore our peace of mind. We are grateful that he discovered termite damage we didn't know about, and treated for that. We highly recommend Home Defense Pest Management!
    - Deborah G.
  • D
    Terminix - Roanoke -Termite & Pest Control
    Since that one-time use we have been barraged with calls at all times of day and night to sign up for quarterly service at twice the price!! We had no ant problem until they sprayed. Now we do!! Never associate with them again!!
    - Eileen B.
  • A
    I called Perdue, and they came out the next day, gave an estimate, and then came to spray the very next day. No more termites! They were professional, punctual, and very reasonably priced. Very happy with the job they did.
    - Vivian M.
  • B
    Southern Pest Control
    That was okay. Southern Pest Control could have finalized the problem by solving the problem completely because even though there are trappers, the problem still exists until now according to the tenant. I mean, the tenant is calling me and telling me that she still has problems. I'm not sure about the quality because I wasn't there at home. I mean, it's all through my tenant. I think they responded reasonably well. I don't know about the punctuality, you'll have to ask the tenant because I wasn't there.
    - Mohamed H.
  • A
    Bug Man Exterminating
    The service was professional and helpful. We had problems with stinkbugs before we started having this service, and the problem has improved substantially since that time, particularly after the fogging.
    - Christopher S.
  • A
    Bug Man Exterminating
    It was quickly done. All my questions were answered and advice was given on what to look for in case it happens again. He stayed and re-sprayed a second time to be sure and even checked up in the attic to see if the hornets had made it into the house. The cost included a re-treatment within 45 days if needed but thankfully we did not. I felt it was a bit too expensive but in the end it was successful and we no longer fear getting stung.
    - kenneth l.
  • A
    I called Jeff and he appeared within the day and on time for an assessment of our termite problem.  
    The estimate for treatment, with the advertised special price, was actually as stated 40% less than other estimates obtained.  Jeff explained everything about the infestation and what would be treated.  In addition to the termites, household ants would also be blocked by the treatment.  I learned that his company, Pest Defense, LLC, had been successful to the extent that he bought the local Perdue Exterminators franchise now operating in the Cave Spring area of Roanoke.
    On the arranged day, Richard, Jeff's tech appeared in a Perdue truck with tanks and hose reel.  He very efficiently used a power drill with a 1/2 inch very long masonry drill and drilled every foot through brick work, the concrete patio and garage apron to allow the application probe access to the soil beneath.  Where there was brick, the hole was in the mortar joint at corners of the brick.  This was done very neatly with the dust removed.  After pressure application of 120 gallons of "Fuse" termite/insecticide at foot intervals all along the foundation, each of the drilled holes was corked and then covered with patching cement.  I noted that Richard had pigmented powder to apply to the cemented holes so that the color of the patch could be made to match the surrounding mortar or concrete!
    This required a couple of hours for an outstanding job!  Pest Defense (aka Perdue Exterminators) is now on my list for future call-back.
    - Galdino P.
  • A
    Had a very large ant issue all around perimeter of house.  While the ants were not coming in the house, there appeared to be a nest in the mulched areas very close to the front of my home and near the foundation in the back.  Some of the ants were winged and I thought they could be termites.  I called Pest Defense on 6/8/15 and was able to speak directly with Jeff; I did not have to leave a message.  He was able to come out the same day and was right on time, if not a bit early.  He inspected the property and confirmed my problem was just pavement ants.  I requested treatment and we scheduled it for Friday around lunchtime on 6/12/15.  On Friday, the gentleman arrived about 15 minutes early, and thoroughly treated the property.
    I gave them a B on price just because I thought it was a lot of money for just treating for ants; however, I have been quite lucky not to have had many pests, so the price could be in line with other companies - I just don't have a good comparison.
    My only critque was that when the gentleman showed up on Friday, he was in a Perdue Exterminating truck, not Pest Defense (I noted this above in the question about the services not provided by the provider).  I thought perhaps it was a sales person and not the individual doing the treatment.  As I did all of my research on Pest Defense, this would have been nice to know.  Still, they did a wonderful job and I would recommend them to others.
    - Janet R.
  • A
    Friday evening I saw several ants emerging from around my dishwasher. By several, I mean I counted over 100. I called Perdue and talked to Jeff (in a panic)about the problem and to find out how soon he could come and treat the area. He was able to come Saturday between 9 and 10 a.m. He arrived about 9:15 and identified the ants as carpenter ants immediately and explained why they were swarming. He sprayed where they emerged and several other areas that could be problematic. I also asked him about seeing some bees going in our porch ceiling which he said were carpenter bees and sprayed the holes they bored for when they returned in the warmer weather. I was very impressed with his knowledge and patience explaining everything to me. Perdue is now on speed dial!
    - Daphne P.
  • A
    I liked him. I am supposed to renew the service on an annual basis. They drilled holes in the porches and pumped chemicals into them and he went all around the house. He came and inspected before and I was satisfied with him. He is very personable, answered all my questions, showed up when he was supposed to and I thought the cost was reasonable. It seemed he knew what he was doing. A few years back I had one of the grand termite companies come out and inspect but the sent somebody out who seemed young and had a couple of training and he was in sales mode but he seemed professional, competent and experienced. I was happy with him.
    - David N.
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Pest Exterminators in Roanoke

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