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Find Top-Rated Roanoke Countertop Kitchen Installers

There are 4 top-rated countertop kitchen installers in your area.

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Countertop Installation reviews in Roanoke

  • F
    Owner treats women like they are an inconvenience rather than the driving force behind his business. Rude, loud and obnoxious. We ordered a kitchen and 4 bathrooms remodeled. Never again will I do business with Rockfab. The minute they don't deliver as promised he yells he has you in the contract. If they don't write it in the contract then don't believe for an instant they intend to do it. They are the high-cost provider in the area and the service is nonexistent. The marble they sold is with a 15-year sealer apparently is only warranted for 2 years. We have filed a complaint with the BBB.
    - Mary Beth F.
  • F
    Owner treats women like they are an inconvenience rather than the driving force behind his business. Rude, loud and obnoxious. We ordered a kitchen and 4 bathrooms remodeled. Never again will I do business with Rockfab. The minute they don't deliver as promised he yells he has you in the contract. If they don't write it in the contract then don't believe for an instant they intend to do it. They are the high-cost provider in the area and the service is nonexistent.
    - Mary Beth F.
  • F
    I had granite countertops installed by Artisans of Stone, July 18, 2017, to complete my kitchen. This has turned out to be a nightmare. Their solution to my large gaps ⅜”-½” is to install more shiny black silicone and then sand to take the shine off. Other issues stemming from poor craftsmanship and poor installation consist of bad seams, discrepancies in overhang, unlevel granite front to back and poor white and black caulk application. The piece of granite to the right of the stove is ¼” lower than the left making the lip of my stove have more space for crumbs to accumulate. It looks bad, too. Completion to my kitchen has been drastically setback due to Artisans of Stone refusal to even come out and look at their work much less offer to make things right. The fact is the granite does not fit our walls front to back or left to right. They continue to ignore my dissatisfaction. Be sure and do your due diligence and find someone who provides full service laser templating, etc. This company uses foam and hot glue for templating which accounts for such poor measurement, but not for the poor craftsmanship.
    - R L.
  • A
    They were excellent about helping me work through the details of an entirely new layout. Their measurements were careful and precise. When it came time for installation, the carpenters worked carefully to resolve any difficulties with the cabinets matching up perfectly in the corners and places where my old house wasn't "neat and square". They were timely and worked with my contractor to accommodate with his schedule for installation. I have been thoroughly pleased with their work. They worked with the granite countertop resource to coordinate delivery and installation. Very satisfied with overall product and quality of service as well as quality of cabinetry!
    - Michelle C.
  • F
    Not well. Man that measured was aware back splash had to be lowed than normal. It arrived with 5" back splash, requiring a very large mirror to be raised. Then one sink was correctly cut out, the other was 2" off from where original had been. Plumbing will not connect. Contacted them. Jim requested that we call them when we return from vacation and they would make it right. We did. Spoke with Christan. He was extremely rude and would not listen to us. Said sink had to line up with doors not plumbing. He would do nothing but argue with us and not listen. Didn't care that we had a problem and that no one said anything to us about sink being in a different spot. Hired them based on previous work they did. Would never hire them again.
    - Bradley W.
  • F
    Greg met with us to look at the work that we needed done. He was helpful in discussing various options and gave a rough estimate. He said he would provide a proposal within a couple weeks. However, that did not happen. Tried calling one week after our meeting and then two weeks after the meeting. No response. He did not have a business card and does not identify his business on his phone voice message. He is probably skilled at what he does, but is very bad at business relations. We are not in the position time-wise to chase a contractor around, nor do we want to. This has set us back in our schedule now having to start from scratch. Unfortunately for him he lost a lot of future business with us.
    - Diana R.
  • A

    Over the period of a couple weeks we had selected what needed to be done and select the type of cabinets, flooring and accessories that would compliment the remodel. The owner and staff were extremely helpful and PATIENT in explaining what was needed and providing examples of several different options for the replacement of cabinets, flooring etc. The project began exactly on the date set and was completed a couple days ahead of schedule. We were very impressed with the final results and the couple of problems discovered were corrected within a few days. Would not hesitate to use Better Baths and Kitchens again and would consider their service and quality Excellent!


    - George P.
  • A
    Showroom staff was very helpful and knowledgeable. They gave a good description of the entire process and took the time to show several types of stone.  The crew that came out and did the measuring and templates were professional.  The install went well.
    - Mike C.
  • A
    We're very pleased with the finished product - looks great! They had a large selection of granite and we found a piece perfect for our tile and color selections. When the templator measured the corner vanity he had an excellent design idea that we went with. We were happy with the order to delivery time and the installers were quick and professional.
    We'll definitely use them again for any future projects with stone countertops.
    - Jim D.
  • A
    The project went extremely well.  This project was, of course, not without it's unplanned twists. For example, the previous tile work was cemented to the sub-floor. This had to be broken up and carted out and was pretty labor-intensive. The provider and his assistant took turns at it......Did I mention it was July?  This took more time than we planned and put us in conflict with another job.  The delay was small and was explained when we spoke with our provider.  
    We are still pleased with the work we had done.  The only thing we would have liked more is if Hunter could have blasted out the bathroom we had and replaced it with one he'd designed and installed for another client.
    Que Sera Sera.....
    We would work with him and Star City Construction again.
    - Veronica W.
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Countertop Kitchen Installers in Roanoke

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