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Septic Tank Cleaning reviews in Rixeyville

  • A
    Butler & Eicher Septic Clean
    They called to let me know they were on their way, once here they did their job and made sure to replace any grass they had to move out of the way. The gentlemen was nice and courteous and did a good job.
    - Karen M.
  • B
    Brown & son Septic Service Inc
    This is a father/son operation and not really set up for super customer service. You generally are calling one of their cell phones, and they are on a job and it possibly a poor signal so you can't hear well. The first appointment was missed. I called when they were a half hour late, and it turns out father had put me on the opposite side of the schedule page and missed it. so we had to reschedule.
    Son came out initially and was pretty punctual for the rescheduled appointment. Since this was the first pumping, we had to locate the septic tank. Fortunately, I had already pulled the permit from my files, so we had an idea where it was. That day, he located a turn in the pipes and the manifold, and said he would have to come back out to run a snake from the manifold to find the tank since he couldn't locate it. He said he would get back to me, which didn't happen.
    I had to call twice to get them back out, which happened nearly two weeks later. They did call back and leave a message the first time, and the second time, I had to call back and leave a message whether they were going to finish the job. Finally, a woman, probably one of the Brown's wife, called to find out who I was (she had to look the job up by address even though I'd left my name).
    That said,son Brown was out the next morning (however, without letting me know he was coming), found the tank pretty quickly, and pumped it out in under an hour. Very nice guy, put everything back the way it was, and made sure I knew where the tank, the manifold, and the drain field are.
    I have the feeling they handle emergencies much more quickly. I would use them again, especially now that we know where the drain field is.
    - Douglas W.
  • A
    Brown & son Septic Service Inc
    - Martha C.
  • C
    Brown & son Septic Service Inc
    Did not use this provider.
    - Karen M.
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Septic Tank Services in Rixeyville

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