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Professional Design Group

Founded 1973 • Angie's List since January 2012

Not Rated| 14 Reviews

Description

We are your one-stop-shop for any and all outdoor structures associated with your residence. We design, draw and build. Our initial consultations and estimates are free. We service the entire central Virginia area going as far north as Stafford, as far south as Williamsburg and as far west as Charlottesville....

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Verified Reviews

A few reviews for this pro…

C

RATED

01/10/2017

We thought we had completed our investigation favorably with the list of reference names provided by contractor, but found out several disturbing things after job was done and money paid. (1) Decking began coming apart and shifting. (2) Mid-way of installing patio, was told he could not do the design we agreed to, so modifications were done to appease us. (3) Contractor did not get a building perm...

DESCRIPTION OF WORK
Hire company to demo existing deck, steps and hand railing + hauling away. Construct a new deck 10x17, excavate, pour concrete footing and construct 113 square foot double sided seat wall with caps.

CATEGORY decks, architect

A

RATED

04/15/2016

unknown

DESCRIPTION OF WORK
unknown

CATEGORY architect

A

RATED

01/22/2016

unknown

DESCRIPTION OF WORK
Installed a stamped patio.

CATEGORY architect

D

RATED

08/28/2015

unknown

DESCRIPTION OF WORK
The last email we sent to this provider is copied below, which outlines the problems we had. They did (finally) provide the drawings about a week after that email. Incidentally, this deal also included a $500 credit for construction, which proved to be worthless because the proposal provided to us by ProDesign was over twice as much as other estimates we had received from other contractors, therefore even with the $500 "credit" it would still be over $1500 more than our next highest estimate. | |Dear Bruce, | |Thanks for the follow-up. I was beginning to wonder, and was even considering bringing the Angie's List customer support folks into it because, well...it's been a lot longer than just the "couple of weeks" you stated in your email. A brief timeline: | |(1) We purchased the Angie's List deal back on April 4th, and spent the next month trying to track you down via your website, email, and phone calls. You told us in May that you had been out of the country, and we accepted that explanation without complaint. | |(2) You visited our home on May 14 to meet with us, view our front porch, and take measurements. We received your proposal on May 18th. I emailed you back on that same day (5/18) specifically requesting the drawings and asking a couple of questions about your proposal. | |(3) After another month of silence from you, I followed-up again on June 22nd asking you about the drawings and our (still unanswered) questions regarding your proposal. | |(4) Today (July 10) we finally heard back from you (almost 2 months after our May 18 email to you requesting the drawings, and over 3 months since our Angie's List purchase) about the drawings. While we do appreciate the belated follow-thru from you, please make sure that the drawings include all of your measurements so that at least we get something potentially useful out of that original Angie's List deal. We'll look forward to receiving those drawings next week in accordance with your email. | |We're disappointed that things didn't work out better with ProDesign. You might recall that our goal had been to address our front porch replacement this Spring. But I guess we'll have to be satisfied with getting the drawings, and to move forward from there this summer. | |Regards, |Garry & Margaret Morse |

CATEGORY architect

F

RATED

07/21/2015

No immediate call as promised.  i want a refund!

DESCRIPTION OF WORK
Nothing!!

CATEGORY architect

Services Offered

Custom decks, patios, gazebos, pergolas, boat docks, screened porches, sunrooms, garages, utility sheds, retaining walls, driveways and hot tub installations. We strive to make your backyard the envy of the neighborhood.

Services Not Offered

n/a

General Information
Free Estimates
Yes
Payment Options
Check, Financing Available
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes