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Auto Glass Repair reviews in Reston

Real People ~ Real Reviews ~ Real Results

  • Great work. We bought my Mom's old (but low-mileage) Lexus from her when she decided it was time to stop driving. While driving it cross-country, the side mirror mysteriously shattered. Even though the mounting and electronics were all intact, the dealer said it would cost $1,000 to replace it. Patriot not only came out and replaced it for $80 but ordered several mirrors to be sure they got the right size. It may not magically defrost or dim anymore but it's good to go. (And they even explained it probably shattered because we left the rear defroster on too long. Go figure.)
    - Larry L.
  • On time service, good communication, and quality work. I called in the morning and I received same day service. I spoke with Mike and he was very flexible and professional. Vince was sent over and he arrived on time. He assessed the chip on my windshield, and clearly explained what he was going to do. Chip was sealed and I haven't had any issues. They also provide a lifetime warranty so I have peace of mind.
    - Michael C.
  • Oh just fine they're a nice company. I had some marks on my windshield that I managed to put there with a snow shovel and they said there was nothing they could do about that. But as it happened I went to my mechanic and he said oh I use to do that sort of thing and I can quite likely fix it and he heated up the windshield and buffed it down all then and fixed it. Took him all five minutes so I was very pleased with that and not pleased the last company wasn't able to do that.
    - BARRY W.
  • my car was vandalized on 12/4 and the back seat window of my Mazda 3 needed to be replaced.  I sent an e-mail to Patriot in the evening and followed up with a call the next morning.  The quote was lower than that of the provider my insurance suggested, and in light of Patriot's great ratings on Angies I decided to go ahead with them.  They were able to perform the job the same day which was great for me as I would have had to miss work on Monday otherwise.  Vince showed up at my house and got to work right away.  first he cleared all the glass that was left around the window opening and on the back seat. then he proceeded to replace the window.  The job was completed in under an hour, and everything looks great.  Vince did a wonderful job. I highly recommend this company and would use them in the future without any reservations. 

    - Sabine P.
  • My insurance company told me 6 days to get an appointment, they were here the morning of the next day, on a Saturday.  They were on time for the appointment, and did an excellent job, they took care to hook up my heated windshield as well and gave my post install instructions for driving.  They swapped out the mirror and tags as well, and left the area tidy, the whole thing took about an hour.  When I called my insurance company to send them the paperwork, I was told they were a preferred provider anyway, just not the default one I was going to have to wait 6 days for an appointment.
    I will definitely call them first if I need anything else done.
    - David C.
  • Unfortunately I have needed windshield replacement services twice due to break-ins. Both times Windshield City has provided fast efficient replacement at competitive cost. Ease of scheduling an appointment was very important. I'm very happy with result and I recommend Windshield City for any one who needs their windshield replace.
    - Leslie C.
  • Service was quite prompt--arranged one day, work performed the next. The technician arrived on time and quickly dealt with the problem. Due to the somewhat unusual nature of the chip--actually two, closely joined chips, more visible than "feel-able"--the damage was not completely eliminated, but the appearance is greatly improved.
    - Henry C.
  • This was the cheapest provider by $50 with good ratings on Angie's List.  I brought my car over. Waited about 1 hour for the work to be done.  Had to return twice to re-glue corner.  Took over an hour each time. Glad the repairs were included - but it should have been done correctly the first time.  I am still unsure if they did a good job or not.  The only issue that was not caused by the provider is the rain - yet it rains all the time and the work should be ok with or without rain. 
    - Juliette R.
  • Went great.  Got a quick quote online and found that the dealer charged about the same, and used an outside vendor.  I emailed Mike and he scheduled conveniently.  That day he said they'd be there between 1-4pm, they showed up just after 1pm, was pleased.  It was drizzling, they put up a tent over the car.  Overall very pleased and no leaks yet!
    - Patrick O.
  • The whole process was so fast and convenient.  They were extremely responsive after I asked for an initial quote, and a technician even came out to my work to replace the windshield.  The technician Vince, by the way,  was awesome and super nice. I would definitely suggest Patriot Auto Glass to friends in the future.  :)
    - John M.
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Windshield Glass Repair Services in Reston

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