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Auto Body Repair reviews in Reston

  • A
    Perfect Paintless Dent Removal
    Mr. Lim is a true artisan and master craftsman. Mrs. Lim and her husband make a perfect team and made my 2012 Jeep's hood perfect again. My kids didn't realize as they were breaking up the snow on the hood that they were also leaving creases all over it. After driving to several body shops, all wanted to putty and repaint the entire hood to repair. Luckily, I also came across #TLCAutoDetail in Herndon, VA, who work on very high end cars. They said they used Perfect Paintless Dent Removal who were the best in the business. I am so glad I went on their recommendation. PPDR came to my home, gave me a free estimate, explained the value of maintaining the original paint. All work was done meticulously by hand. I was so impressed, I asked them to also remove a dent on my Mercedes hood that a different business had tried to repair but made worse. After Mr. Lim was done, I could not tell where the dent was. Not only were all dents completely removed, but the paint on both cars was left in perfect condition. I am truly amazed and feel fortunate to have been able to use PPDR. I agree that they are the BEST in the business.
    - Margaret T.
  • A
    Suburban Auto Body
    Excellent. After being rejected by other body shops who "don't work on totals", Suburban looked at the car and deemed it eminently fixable. Mike, the service agent, indicated they would give me a firm price after removal of the damaged tailgate. We talked the next day and agreed to a price of ~$5,300. Additionally, I requested a quote to paint the whole car which came in at ~$3,300. I accepted the proposal and authorized the work. On Monday's I would stop in to see how it was going. The first time I stopped in the tailgate had been removed and the damaged right rear panel had been repaired. They pulled the panel straight instead of replacing the panel via cutting and welding. I was extremely happy to see that as it's a much less intrusive repair. Mike indicated that was why the price was as reasonable as it was. On ensuing Monday's I would stop in to see the progress and they were working in an extremely professional high quality manner. The final stop in was to see the paint and the reason for the the what I thought high price was the car is de-trimmed prior to paint. The pieces are all painted separately and then reassembled. Thus no masking and paint lines anywhere to show. When we finally picked up the car it looked spectacular. Mike had polished the headlights as they were a bit hazy and replaced the bumper step plate as the recycled one was a bit unattractive, all at no extra cost. The job took a bit longer than expected, but the car looks like it's brand new. Excellent work guys. I've already referred two people to you! Thanks
    - Christopher D.
  • D
    D&V Autobody Inc
    Very disappointing. They were on the preferred insurance company list with high grades from Angie's List and another independent company. Price was 38-44% higher than competitive auto shops with similar credentials. Rationale was "because I said so". Initial customer service was very bad: didn't return my calls regarding questions. Ended up going with one of the other shops given by insurance company.
    - Cathryn W.
  • A
    Elden Collision Center
    We got several estimates for this repair (Didn't want to go through insurance, so balancing quality repair with out-of-pocket expense).  Elden St. Collision was the lowest estimate, and did a great job with the work.  They were friendly, professional, and did a good job.  Work was done on time based on their estimate, and they honored their Angie's List deal that was available at the time. Would definitely return (though considering the nature of their work, we hope we don't have to!)
    - Tracy T.
  • A
    Suburban Auto Body
    I brought my 8 yr. old Infiniti to Suburban Autobody, thinking that it would need a new front bumper because of numerous shallow scrapes and paint marks.  The manager instead suggested that it could be repaired easily.  They cleaned off the paint marks with some type of solvent and then buffed easy fix and it looks great.  This senior citizen is happy to give them an A rating!
    - Kathleen T.
  • A
    Precision Collision, Inc
    Fantastic customer service and excellent work, would highly recommend Precision Collision. Very professional and responsive, you can certainly tell they truly value each and every customer. I had the pleasure to work with Service Consultant Jorge Barrientos- one of the most efficient and knowledge people I have ever met- he keeps it short, is straight to the point, made me feel very comfortable in leaving my brand new vehicle under his care. I would highly recommend requesting Jorge as your service consultant, you will NOT be disappointed! Extremely pleased with the overall service I received and would like to thank the employees I didn't have the opportunity to meet that performed the actual work on my vehicle- great job!! It was my first time using them and they now have a life long customer in me.
    - Michael G.
  • A
    Precision Collision Center
    Axel and Pablo were great. They did first rate work, and they worked hard to find replacement parts to keep the cost of the repair down. The car looks 'Better Than Before'! Plus, they cleaned it, inside and out. They did great work, and they were very honest and easy to deal with. I would highly recommend them to anyone looking to have body work done. I often feel that women getting services done 'in a man's world'(ie car repair) get taken advantage of, but I can honestly say that Axel and Pablo and team were extremely forthright and reputable. Bottom line...thumbs up to Precision Collision
    - Lynn H.
  • A
    Auto Body Of Vienna
    I got 5 local estimates. Have not done this in yrs... 19 year old driver,who oops,mis-judged parking garage and side scraped door etc... Was not very impressed w/most of the auto body scenarios,from the 4 others we visited. Outside of putting a new door on etc.., some of them insisted it wasn't that simple.
    Well,it was! Vienna Auto Body,came in as the 2nd highest estimate and made the most sense,in terms of what we needed to do and what was not necessary. They did an outstanding job on the car. Communicated thru out the process. Loved the owner and the staff. We were told a week and they came in very close to that. Alerted us of a window,not working smoothly,up to their specifications and it would be 1 more day. No big deal, we appreciated the honesty and getting it right .
    This is a 1st class operation, in our opinion.We hope we don't need their services again,anytime soon. But, if we did,they are the only place we would take a car to. The car looks amazing!
    - Joann L.
  • A
    Suburban Auto Body
    After my car was hit while parked at a Whole Foods, we looked on Angie's List to find a good repair shop. Suburban Auto Body lived up to their reviews and did not disappoint. They were extremely responsive, worked quickly and for a fair price. They gave us advice on what should and shouldn't be fixed. I found them very trustworthy, not just trying to more money out of me. Additionally, they made going through the other person's insurance very easy when it came to matching the estimate and picking up/returning the rental. I was very happy with the final outcome ��� my car came back all shiny and looking like new! Will definitely use them again.

    - Veronique N.
  • A
    They not only did an excellent job repairing the collision damage, they also checked everything else - including alignments and any possible other damage that might have occurred - and they also went out of their way to touch up paint in nearby areas where it was needed. On top of that, they did a full interior detailing of my car as a surprise, for no charge. They made another bad experience (the collision) into as pleasant an experience as it could be! Unfortunately, but yet fortunately, I have used them on several occasions with different cars. Each time they did an excellent job! They always worked with me and my insurance company- so I was always kept in the loop and there were never any negative surprises...only positive ones! They are MOST pleasant to deal with, too!
    - Angie M.
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Auto Body Shops in Reston

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