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Chimney & Fireplace reviews in Purcellville

  • A
    Amazing Flame Gas Fireplace Service & Repair
    It went very well. Electrical switch would not start the fireplace and that was fixed. Several other parts found to be defective and replaced. Everything cleaned and put back together properly. Fireplace has worked perfectly since the visit.
    - Marcus M.
  • C
    Eternal Flame LLC
    About a week after the first visit and diagnosis I contacted Eternal Flame and they told me they were not sure of the status of the part that needed to be ordered and they stated they would call me back the following day. They never called me back. I have since placed three more calls and left voicemails and never received a phone call back.
    - Abigail S.
  • F
    Sixpenny Chimney Sweeps
    Arrived on time, but did NOT sweep the chimney. He inspected the fireplace and chimney and announced that we had stage 2 and stage 3 creosote which would require a chemical treatment. He explained that the chemical treatment would be almost six times the price quoted quoted on Angie's List to clean the chimney and he did not have any of the required chemical with him, adding that all but $6 of the prepaid $105 could not be refunded but rather would be applied as an "Inspection Charge". I subsequently called a local chimney sweep who did the job with power brushes for $185.
    - Christopher Y.
  • C
    Rusty's Fire Place and Chimney
    When I first used the stove two days after servicing I discovered that the chimney was completely clogged and the house filled with smoke. I immediately called Rusty's. They could not check on the problem immediately because their schedule was full but added me in two days later on a Saturday afternoon. During their follow up visit they found that the damper between the stove and chimney was indeed clogged. They removed the problem with their vacuum cleaner. During the both visits the crew identified the need to replace the fiberglass gasket on the door of the insert stove but on both occasions they said they did not have the material on their truck, although they said that they usually carried that product and would usually be able to do that repair during servicing. They suggested that I purchase the gasket material from the store and make the repair myself. All things considered, I did not think Rusty's service was as professional as I expected because 1) the original job was botched, 2) they did not immediately respond to the problem, and 3) they did not complete a repair that they identified but left it to me to do myself.
    - Joseph G.
  • A
    Prouty's Chimney Sweep Inc
    Had Prouty's out to inspect and clean our chimney (we had never used it before after buying our home). The guys did their inspection and advised us that it looked like the previous owners had recently done a cleaning so we didn't need another this time. I appreciated their honesty. They made some recommendations on repairs to our chimney cap (also took pictures of the problem that they shared with us), but also said it wasn't critical to fix right away. Would use the again.
    - John G.
  • A
    Prouty's Chimney Sweep Inc
    Prouty's is highly rated and now I know why. They were very responsive, arrived in the allotted scheduling window, were very professional, and did a very thorough job. They took care to ensure no mess and explained what they were doing in detail. They found some work that needs to be done on the very top of the chimney and took photos to show me their concerns. They explained the scope of work they recommended with no hard sell or cause for alarm. I was very impressed with the thorough cleaning and inspection. They offered a reasonable estimate on the follow-up work, and I look forward to connecting with them to get it done.
    - Justin M.
  • A
    Complete Chimney & Fireplace Inc
    It took a while to get scheduled (they were very busy). After some confusion as to schedule dates, but we finally got it worked out. They arrived on time. The technians were careful to cover the furnture and work booties over their shoes. They brought a strong vacuum that keep the dust down to a minimum. They work was very professional and accomplished quickly.
    - Tim D.
  • A
    Rusty's Fire Place and Chimney
    They showed up in the time frame that they said they would. They were professional, polite and knowledgeable. They explained everything they were doing while they did it. I was very pleased with the service I got from them.
    - Chris N.
  • A
    ALJ Services LLC
    Alan Jackson visited our home and provided a written estimate of the proposed work. He was flexible with our situation and arranged to do work in 2 visits to allow us to perform some of the tile work ourselfs. The work was done well and we are happy with the result.Seems as though email is the best way to contact.

    - Randall F.
  • A
    Nice Home Services
    I was selling a property and had a hard time getting the pilot light to stay lit for my gas fireplace.  I bought the tune-up special for $129 advertised on Angie's list.
    First let me say, the scheduling of the service was done fantastically.  Responsive people that answered questions and even were able to reschedule due to my work schedule.  Had some confusions with the technician but Cherie was able to correct the situation and make sure everything was done properly.
    - Chris M.
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Chimney And Fireplace Contractors in Purcellville

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