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Home Security System reviews in Potomac Falls

  • A
    N & D Security
    I reached out to N&D on a Sunday, not expecting a reply until Monday at the earliest. Perry answered me within an hour. The responsiveness has been outstanding - I've never waited more than a few hours to hear back, even if it didn't require an urgent response. Perry was able to help me understand the cost and compatibility after just a few emails. Once scheduled, Darren showed up on time and was very pleasant to work with. He made sure we understood every facet of the system. Although the commitment is only for one year, I'm sure I'll continue using their services for years to come!
    - Michael T.
  • D
    Shdow, LLC
    I am removing my text, apparently my Angie's list subscription was expired and they charged me a renewal when I logged in to give it. I've found this site unhelpful in finding reputable contractors and have no desire to renew my membership. I have requested a refund.
    - Diana B.
  • A
    SimpliSafe Home Security
    They are very helpful over the phone and solve any problems. It took about 15 minutes to get the other alarms installed. They are very efficient price wise and you  can cancel anytime. They are a very good alarm company and are the place to go.
    - David W.
  • B
    SimpliSafe Home Security
    I ended up buying more sensors than what was in the angie's list promotion. It is a self installation system, very easy to install. One of my sensors (CO monitor) had an issue, which they replaced.  So far we are happy with their service.  Some times reaching a call center rep takes a long hold time.
    - Santhosh A.
  • A
    Frontpoint
    They were pretty good. I don’t have any complains with them. It was a decent cost for what I wanted done. The guy that I spoke to, he was on top of it. He called to remind me. When I told him to call me back, he did. They were good. I didn’t have any issues with them. They sent the system via mail and I guess it’s up to me to really follow up with them but they’ve been following up with them. They were very professional and knowledgeable. They answered all of my questions in my research for a home security system. They provided comparisons.
    - Sandra L.
  • A
    Frontpoint
    I received the equipment in a week and installed it myself. Omar contacted me via email and phone to set up the monitoring. He was very helpful. I wanted cameras but the cost was prohibited and they do not monitor cameras. In Sept I filled out a survey stating that I wanted a control pad for my downstairs door because the keyfob arm/disarm gadgets do NOT require any verification. They provided a small remote control panel for half price and didn't charge shipping which was nice.
    My only complaint is the monthly rate for monitoring, if I had installed my own equipment I've found there are other monitoring companies with rates that are half as much. However, Frontline is about the same monthly cost as others who both sell/monitor equipment. If you are a DIYer, I recommend you look into hiring monitoring company only. If you are like me and need a quick and simple solution, this company is professional and helpful.
    - Diana B.
  • A
    Vintage Security
    We recently moved to a new home with a security system already installed.  I reviewed Angie's List and decided to use Vintage Security.  The Vintage Security representative was prompt and very friendly.  He was thorough and explained things as he went, since I had never owned a security system. The annual security monitoring fee is reasonable, and the customer service representatives continue to be courteous and helpful as I call with any questions.
    - LINDA G.
  • A
    ADT Security Services, Inc
    We've had them for a few years and it has been great. Everything was done well on the installation. They were quick, efficient and cleaned up. They got the service turned on that day. Everything has been really good. They were excellent. We have no idea what other companies are charging. We have talked to them a few times and we have been happy. They were late one time for a service appointment but they have been pretty good. We will continue to use them.
    - Tim G.
  • F
    ADT Security Svc Inc - Sterling
    The termination policy traps you. No matter what you do, you get charged too much to get out. I'm trying to move out of my house and they're telling me that they're going to charge me $370 to stop the service. The only way to get out is to convince the new residents to take over the contract or by signing up for another three years at the new house. The policy is consumer unfriendly and does not consider changes in people's lives. If you sign up with ADT, you're stuck with them for life.
    - Alex S.
  • D
    Frontpoint
    unknown
    - Alexander W.
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Home Security Companies in Potomac Falls

Companies below are listed in alphabetical order.

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