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Towing reviews in Potomac Falls

  • C
    Fairfax Towing & Recovery
    Donny was nice, however, you can tell who does this for a living and who uses it infrequently. I used the $10 Angie's List coupon, however, it was still $119.60 for a less than 10* mile trip, before a $5 tip. The bill and the payment interactions were almost comical. First, there is a base rate, no problem. Then it gets weird: instead of rounding 9 1/2 up to ten miles, at $4/mile, the cost was $44. Okay, a mile off, not so bad. Then, there's a $5 fuel charge -- what???? To top it all off, I was told there would be a 4% credit card surcharge. I said "Fine, I'll pay by check." Getting the probably well-practiced reply: "We prefer not to take checks." While I understand, and agree, that no one likes to take a check, if you are going to pop a 4% surcharge, well -- whatever, Hopefully, now you can ask better questions on the front end. Although, while I expected the base and the $4/mile, I guess the add-ons disappointed me. If I added a photo, you'll see a toll charge. SInce the car broke down on the Route 7 entry ramp, the tow truck had to go through Spring Hill toll both, and I had agreed to pay this one when the towing was being set up.
    - Robert B.
  • A
    D&V Autobody Inc
    I was rear ended the day before Thanksgiving and my car spent two weeks at the BMW dealership as I went back and forth with the other driver's insurance company over whether or not they were responsible for the headrest airbag being deployed (they tried to claim it was a recall issue and not related to being hit from behind - they eventually accepted all responsibility but it took six weeks to get everything done). It was not a pleasant experience. Once the insurance approved the claim I was able to get the car towed to D&V. I've used D&V in the past and this experience was just as good as the last. Ahmad answered all my questions, kept me updated on their progress with supplemental claims and the actual work, and delivered the car ahead of schedule. All told, it took six weeks to get my car done but it could have turned out much worse if Ahmad and D&V wouldn't have been on top of things. At the end of the day, the rear bumper looks great. I'm very happy with D&V and will continue to utilize them the next time I need a body shop.
    - Leonard M.
  • A
    ROAD RUNNER WRECKER SVC
    Driver arrived at requested time, loaded the vehicle and left for the dealer. 40 minutes later I got confirmation from the dealer that the car arrived. Driver offered to have me ride along and he would take me to work after drop off. I did not take him up on the offer as I had made other plans.
    - Donald F.
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Towing Services in Potomac Falls

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