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Chimney & Fireplace reviews in Portsmouth

  • A
    Chimney USA
    Matt responded immediately and set up appointment. He was professional, on time, knowledgeable, honest and efficient. Worked from both up on the roof and inside the house. Did a great job at a reasonable price- very happy, highly recommend! ����
    - Maureen A.
  • F
    Around the Clock Chimney and Roofing
    This company inspected both chimneys & recommended flashing, caps, sealing & added mortar repair to contract. Mortar not repaired. 1 chimney in such bad condition it has to be removed. Waste of money getting any work done on that. Still had leak in front chimney but flashing and cap looked nice. Mortar not repaired. Young guys did the work. Very polite but question their skills & experience given result. Owner ignored repeated requests for partial refund. Took him to court, he didn't show. I won judgment against him. He ignored many, many requests for payment, and failed to receive/Call back numerous attempts by sheriff deputies to serve summons. He ignored a summons sent by VA State Corporation Commission, and even a bench warrant. I still have not received a penny. I recommend strongly you stop recommending this company.
    - Catherine F.
  • F
    Around the Clock Chimney and Roofing
    I had leaking chimneys & hired this company to look at them and give me a plan & estimate for fixing the problem. (I found them through Angies List). They came and did the work - but I was advised a few months later that one of the chimneys was so beyond repair that it was ready to fall off. So they should have advised that the chimney needed to be removed, not flashed and capped. It was removed, and all the $ I paid for it was down the drain. Other chimney still leaks. I took them to court, won judgment, and they never have replied to any of my requests for payment per the judgment. They manage to avoid all summonses to appear in court, they did not stand by their guarantee . AND - now they have had their contractors license revoked - this is from the VA contractors license look-up site 3/26/18 Name AROUND THE CLOCK CHIMNEYS & ROOFING LLCLicense Number 2705142201License Description ContractorFirm Type LLC - Limited Liability CompanyRank Class CAddress 1485 GENERAL BOOTH BLVD UNIT # 115, VIRGINIA BEACH, VA 23454Specialties Home Improvement (HIC) Initial Certification Date 2012-04-06Expiration Date 2018-04-30Status REVOKED
    - Catherine F.
  • A
    Around the Clock Chimney and Roofing
    The work was done as promised. They promptly returned my call to set up an appointment. The two gentlemen that came out were very professional and thorough. They arrived on time which is very important and took time to review their findings. I would use this company again.
    - Johnsey S.
  • F
    Around the Clock Chimney and Roofing
    Turns out the caps and flashing were 1) not needed for chimney #1; and 2) didn't stop the leaks in chimney #2. With chimney #1, the tech flashed it and capped it to stop leakage - but a guy went up a little later to blow straw off the roof and yelled down that there was a problem with the chimney. He was able to grab the top half of it and turn it on its base, just with his bare hands. It was not even attached - it was waiting to fall into the roof with the first tree limb that hit it. This chimney should have been removed - not flashed and capped. Chimney #2 still leaked. What was proposed did not rectify the problem. Subsequently, this business has responded to zero of my requests for rectification and I took them to court and got a judgement. However, I have not collected on that judgement because the company repeatedly has ignored my requests for payment and it's president, Joseph Gonzalez, avoids summonses to appear in court related to payment. The sheriff's deputies try to serve him, he is "not there," the receptionist gives him the deputies' cards, but Mr. Gonzalez does not follow up. Check the BBB website, and their FB page for reviews.
    - Catherine F.
  • A
    Around the Clock Chimney and Roofing
    The team called before they came, arrived within the window scheduled, got straight to work and cleaned and checked everything, and tested the gas log system. No upsell, old system, but safe and functional. Would hire them again.
    - Brian E.
  • A
    Big Rob's Gas Fireplace Service
    When Rob arrived he introduced himself. He asked what problems we had with fireplace as we had fire alarms sound that's when we shut  fire place off. we had cleaned fire box and fire alarms came on again. Rob cleaned fire box & artificial logs. checked burner. He started the fireplace to see how fire came on. Rob adjusted the pilot until burner came on properly. Rob installed the artificial logs. the burner was restarted and let burn to make sure everything worked properly with no fire alarms sounding. We are very satisfied with his work and knowledge and Personalilty
    - Ronald G.
  • A
    Tree Surgeons Unlimited Inc
    I was late in finding a supplier for firewood and they agreed to deliver mid-week for me so I could receive the delivery earlier than their normal schedule allowed.  He called to let me know exactly when they would arrive.  I met them at the house and they were on-time (actually a bit early). It was drizzling/raining that day and that was no problem for our delivery.  I also asked that he look at a couple of trees that need removed and a few that might need trimming.  All went very well!  I will use them again for firewood and plan to have them back when able to remove the dead trees and trim the others.
    - Randy K.
  • F
    Tri City Materials LLC
    I needed firewood relatively short notice. I called around and checked craigslist. Out of 4 different places I called, tri city were the only ones that answered the phone. I asked about delivery and he told me it would be 3/4 of a cord. I was in need of one cord. Online it says between 1/2 and 3/4 of a cord for delivery. They came less than 24 hours later with not even half a cord. I stacked and measured it. My stack is just over a third of a cord. The wood is soaking wet and covered in mud. I have to actually wash down the pile and my driveway. I read some reviews about the wood not being seasoned but that was almost two years ago. I will write another review or edit this one if the wood will not burn.
    - David S.
  • B
    Around the Clock Chimney and Roofing
    I specifically asked to be notified prior to their arrival as I knew I had a small area that leaked and needed a small amount of Henry compound. Problem is they did not contact me and performed the inspection without me. I contacted the company and they sent a guy out who did a good job which only took him 15 minutes and a very small amount of material. I was charged an additional 50.00. I was happy to get the leak fixed. Overall I am happy with the service and the fact I got the roof inspection, but would liked to have captured it all in the first visit and not had to pay the additional $50.00. Overall good company and the technician was very professional.  I would recommend them.
    - Jeff H.
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Chimney And Fireplace Contractors in Portsmouth

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