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Auto Repair reviews in Portsmouth

  • A
    Southern Royalty Cleaning Service
    I contacted Mr Southern and asked if he would be interested in taking on the job. He was quick to come and assess the job and very upfront about the very reasonable price. I gave him the keys to my truck and a few hours later it was home and to be honest it was cleaner then new! We then discussed some wood floor sanding and stain. I have already made an appointment with him and am definitely happy with how professional this gentleman operates. I would most certainly recommend him for any and all cleaning needs!
    - Nick H.
  • D
    Business replaced spark plugs and spark plug wires without permission. My old spark plugs and wires were apparently faulty. Business mechanics and owners lied. Spark plugs and wires were tested by neighborhood Honda ASE mechanic and passed before arrival to business. Catalytic converter check never performed. Compression test was performed after having the car for two days. After paying the bill, I traveled to another place of business. In and out in 30 minutes without providing a detailed description of the problem, place of business wrote down compression readings. Told me the problem did not charge me anything for their diagnosis.
    - Baugh V.
  • C
    Priority Toyota
    I go there for vehicle inspection in February, I do not go for oil changes in between because I do not drive my van more than six thousand miles a year my van usually is three thousand miles low the mileage that I have to have a oil change when I go for an annual inspection, I do not use this thing a lot and for the last couple of inspection they have found like thousand dollars of repair that needed to be done  and I don't think it needed to be done, this time they said there was something the brake fluid was leaking and I had to replace something under the car because if I didn't I would be driving down the road and the car which go out of control and I would loose the ability to steer and all those kind of stuff and I said what kind of fluid and they said brake fluid and I said brake fluid has nothing to do with that but cant you just put in more brake fluid and they said no it's full we can't put in anymore and I said wait you just said it's leaking.
    - Lois R.
  • F
    Fink's Car Care

    I picked up my '94 4runner about closing time, and when I drove off I noticed the engine check engine light was on for the first time, and the engine was running rough, I immediately pulled over to look under the hood, and under the engine and the only thing I notice was the metal mud guard under the engine was missing and it was lacking power.

     When I went home. I checked the fluids and when I checked the coolant with the tester, the antifreeze was good for above 20 degrees f, (watered down). When I went back to the victory blvd location, the I spoke to the mechanic, he tested the 4runner, he noticed it misfiring and he gave me the metal mudguard without putting it back on my suv. he said that bolts broke, but he didn't fix it, (In the past decade and a half that I owned the vehicle,every 3K miles when I change the oil,I always removed and replaced that metal mudguard without a problem.)

    In early December, I returned to the Victory BV location, I was told that the mechanic who was working on my 4Runner is no longer there, and to bring it to the S Military Hy location,so when I did,

    they adjusted the timing and I had more power to the engine, but the engine light was still on and it was still miss firing. I asked them if the distributer was wearing out and they said it could be the problem, that would be about $560.  I arranged to have it done in January, but before that was done, I noticed white smoke was starting to come out of my exhaust, I brought it into the S Military Hy location, they checked it out, and they it not worth fixing it plus the lower engine gasket would need to be replaced and I should look for a vehicle.  A little more history on Dec 18, 2014 They replaced the Clutch, Master Cylinder and the Slave Cylinder costing $1174.75, (don't forget the half dozen or so clutch adjustments, and the clutch fluid looking dirtier than before the the clutch was replaced, it was harder to shift, but one good thing, it stopped slipping.)   That's a total of $3488.18 in a little over a year, and I have to buy a new vehicle. I had to totally downsize my vehicle to from a 6 cyl SUV to a 4 cyl pickup standard cab, but that was still expensive,
    - Joseph P.
  • A
    Priority Toyota
    They are the dealership where I bought my car from. They made sure everything was OK, like the brakes, fluids, spark plugs, and timing belt. They also, checked the transmission fluid. It was great and it took them about an hour and a half. They have coffee, and a fast food counter. They offer sandwiches and have real food if I want it. They breakfast and lunch. They are courteous, friendly, and helpful. They make suggestions and give me a written report on any problems, or potential problems. I don't feel pressured to get it done. It was free. They give me free oil change, inspections, and guarantee it for life.
    - jonathan f.
  • A
    Earls Service Center
    The customer service was great. I was greeted immediately upon arrival. The reception area is clean and inviting.
    The representative asked me about my request today and I was directed to to the waiting area. I plugged in my tablet and caught up on my newspaper feeds. The area is comfortable. A conference table with comfy chairs and they provide drink machines and microwaves. They have clean restrooms.
    - R H.
  • A
    Priority Toyota
    They are very prompt. I don't have to sit around and wait; they give me a time. If I've left my car there and they have come across something else, they call me before they do anything else. They just take very good care of my automobile. I would definitely use them again in the future.
    - Joyce B.
  • A
    Import connection
    They have done a lot of things for us and his work is much better than the dealer. He deals mostly with Mercedes, foreign cars, Porches and that kind of thing. He's very, very good with it. If you take your car to him, his wife will bring you back home. He's just a very nice guy who does excellent work.
    - Beryl R.
  • A
    Sudley Car Care Center
    This car repair shop was able to take my vehicle in and replace the engine in less than one week's time. Every employee was EXTREMELY friendly and the price ended up costing LESS than the quoted price due to a discount on labor that the shop gave to us because of Angie's List.  Additionally, two days later, the car was making a strange sound and Sudley Car Care Center took the car in and fixed the issue at no extra charge in less than a day's time. 
    The shop is clean, the people are friendly and professional and they explain the problem to the customer in terms that are very understandable.
    - David M.
  • A
    Suttle Motors
    They gave me the best price when I purchased my car. They always give me excellent service and get me a loaner car if I needed one without any cost. There was no cost to me because the car was certified. They didn't charge me anything and they gave me a rental car. When the warranty was worn-out they put another certification. They give me up to 100,000 miles warranty. I get 50,000 miles warranty from the dealer, from the manufacturer and they give me up to 100,000 mile warranty.
    - Purvis H R.
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Auto Repair Shops in Portsmouth

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