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Andrews Roofing Company Inc

Founded 1997 • Angie's List since May 2006

B Rated | 39 Reviews

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Service Categories

Roofing

Gutters

Licensing

Bonded

Insured

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Business Details

Phone Number

Address
757 Mt Vernon Ave
Portsmouth, VA 23707

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Description

See website for service areas. Full service commercial and residential roofing company...

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Verified Reviews

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A few reviews for this pro…

RATED

09/20/2017

They were unprofessional, messy, ripped our pergola canvas (to their credit they did replace it), bent the front gutters, destroyed the base of our column on our front porch (to repair this they used wood putty and MDF which is crumbling and not secured to the porch), left nails and trash in the yard, left exposed plywood on the roof, did not replace the barrier paper in places after removing the ...

DESCRIPTION OF WORK
We had a new roof installed.

CATEGORY roofing

RATED

09/20/2017

They were unprofessional, messy, ripped our pergola canvas (to their credit they did replace it), bent the front gutters, destroyed the base of our column on our front porch (to repair this they used wood putty and MDF which is crumbling and not attached to the porch), left nails and trash in the yard, left exposed plywood on the roof, did not replace the barrier paper after removing the old paper...

DESCRIPTION OF WORK
We had a new roof installed.

CATEGORY roofing

SERVICE PROVIDER RESPONSE

I have recently been in communication with this customer and this review comes as a surprise. I will contact this customer immediately. Based on our text conversation as late as this week I understood that everything was in order. I did instruct a manager to make a repair to the column and told the customer to contact me if they had any issues such as leaks. This roof is under warranty. We pulled ...

RATED

09/13/2017

The response time was not the greatest, but they conveyed this ahead of time. They were honest about it at least. They did a really good job though, and it was a reasonable fee. They do great work, and are near by.

DESCRIPTION OF WORK
They repaired a couple leaks on our roof.

CATEGORY roofing

RATED

09/22/2016

DO NOT USE ANDREW'S ROOFING UNLESS YOU WANT A LEAKY ROOF IN 6 MONTHS. I bought a house that had its roof put on brand new by Andrew's Roofing in January of this year. The day I closed, July 19th, there was a big rain storm. I came to my new home the next day excited only to find water spots (that weren't there during my closing inspection) from the roof in 2 rooms. I had the paper work with the wa...

DESCRIPTION OF WORK
Warranty work

CATEGORY roofing

RATED

01/12/2015

After getting the VP of the company to call and guarantee they were going to start the job in 2 days, everything was great. They came and completed the job and cleaned up after themselves.

DESCRIPTION OF WORK
New roof

CATEGORY roofing

SERVICE PROVIDER RESPONSE

We just want to thank the customer for his business. We appreciate it very much. Please feel free to contact me. Robert Andrews ll

Services Offered

Residential, commercial and industrial repair, replacement, installation & maintenance of roofs including shingle, flat (TPO membrane, EPDM, Modified,P.V.C.), metal, copper, slate and shake, gutters & storm damage.

Services Not Offered

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General Information

Free Estimates

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Payment Options

Check, Visa, MasterCard, Discover, Financing Available

Senior Discount

Emergency Service

Yes

Warranties

Yes