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Eye Care reviews in Poquoson

  • A
    Hampton Roads Eye Associates
    The ophthalmologist was disappointing. The appointment felt rushed, and he accepted my own self-diagnosis of dry eyes without himself running any tests or asking any questions. I went to him to find out what was wrong, not to have him take my layman thoughts as fact. Although he did do a very thorough job of examining my eyes for any injury or areas of concern, the only solution presented was a prescription for the ungodly expensive drug Restasis, for which there is no generic. No discussion of other management techniques, problem signs to watch out for, or an opportunity for me to ask questions. I certainly didn't feel as if the two month delay to see someone paid off. I was no more educated than I had been before a Google search on dry eyes, and I had a prescription that was crazy expensive, takes months to even kick in, and might not even work at all. In short, the visit was unsatisfying. If I have to visit an eye doctor again, I would not choose him.

    - Petra H.
  • F
    Woodward, Dr. Mark
    Staff was inefficient and rude. Doctor was abrupt when we finally saw him. They lost my paperwork that I had filled out a few days prior and turned in. After, I insisted that they double check to see if they had it, they went to the back and realized that they had made two files on me and it was in the one that they did not pull. The main reason that I give them the low grade is being on time and valuing their clients schedules and lives. When I arrived to have my children seen they stated that they were running 45 minutes behind and would I like to reschedule. Of course not! The next day for my appointment they did not say anything and after 40 minutes of waiting in the lobby to be called back I inquired and they were not aware of a delay. My appointment was at 10:40am. My children's were at 2:45pm and I had to take my daughter out of school early just to get there on time. On day 2, after waiting 40 minutes I told them that I had to leave because I had a 12:30 appt. and would be late now that they had made me wait so long. Too big of an office with too many clients and not enough help or organization. You even have to stand in a line and wait to check out and pay any charges. After I expressed my frustration with my wait on day 2, I had another patient approach me and say that they wait that long every time they visit the office (morning or afternoon). Bottom line, if you have a tight schedule and value your time then find another provider!
    - Laurie A.
  • A
    Hampton Roads Eye Associates
    Took forever to get an appointment, and it was rescheduled by them two times (one they called me the day of the appointment to say they had made a mistake and the opthalmologist was not in the office today). But the doctor was knowledgeable once I was in to see her.
    - Petra H.
  • A
    Hampton Roads Eye Associates
    Each time I have visited, my experience has been excellent. I have never waited more than 5 minutes in the waiting room, the staff has been friendly and efficient, and the appointments themselves were thorough and accurate.
    The contact lens specialist in particular was a revelation - I didn't even know I had been wearing the wrong style lens, or how often to give my eyes a rest, until I met with her - and i have been wearing lenses for 16 years! I am very happy to have chosen this location, and I would return again and again.

    - Petra H.
  • A
    Hampton Roads Eye Associates
    Each time I have visited, my experience has been excellent. I have never waited more than 5 minutes in the waiting room, the staff has been friendly and efficient, and the appointments themselves were thorough and accurate.
    The contact lens specialist in particular was a revelation - I didn't even know I had been wearing the wrong style lens, or how often to give my eyes a rest, until I met with her - and i have been wearing lenses for 16 years! I am very happy to have chosen this location, and I would return again and again.
    - Petra H.
  • A
    Dr John Kaufman
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    - Denise T.
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Eye Doctors in Poquoson

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