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Window Replacement reviews in Petersburg

  • F
    Sea-Thru Windows Inc
    Presently ongoing....waiting for 5 months now. Extremely poor communications. Have been promised two approximate installation dates....neither of which have materialized. Very slow in returning calls and continue to promise but do not deliver. Presently regretting fooling with this company.
    - thomas f.
  • A
    Skyline Windows of Richmond
    The owner came to do the job because one of his men called in sick.  He did a wonderful job replacing 8 windows.  He was courteous and worked quickly.  I would definitely recommend this company.  I believe the price was fair and the work was excellent.  He came when he said he would come and he finished without any problems.
    - Pat C.
  • A
    Lonestar Siding & Windows
    Angie’s list was invaluable in helping us finally find one contractor that could do all of the work we wanted done.  It was very important that our 7 projects used top-grade materials that would be installed professionally, in logical installation sequence.  We started looking for contractors for our home projects in 2010.  After more than three years, we are finally done and extremely pleased with the results.  We conducted a every extensive and time consuming contractor vetting process that included countless meetings/phone calls, BBB checks, reference interviews and job site visits and after two unsuccessful years, in 2013 we decided to try Angie’s List.  We found several possibilities but chose Lonestar.  While our vetting process was long and tedious, the benefit was that we learned something from almost every contractor (good or bad) and reference we met.  We finally found what we were looking for:  One contractor with an excellent reputation and quality of work that could do our roof, siding, deck, entry door, front porch, windows and gutters    We met Robert from Lonestar on Jun 13.  He provided the original proposals.  After meeting with other contractors and obtaining references, we vetted the other contractors and Lonestar by making extensive site visits to see previous projects and to meet with their references.  We were very impressed by what every Lonestar customer had to say as well as how good their project(s) looked.  Lonestar appeared to be best suited to our needs so we met and called Greg Paul (Vice President) many times over the next several weeks to make product selections, work out details for each of the 7 projects and to negotiate prices.  We were very pleased with Greg’s knowledge and professionalism and finalized our proposals the first week of July.    Roof.  This was the first project performed by a sub-contracted roofing crew.  They began work 11 Sep, removed and installed new Timberline shingles.  It took 3 days to complete work on the house and shed.  While the roofers worked very hard and appeared to do good work, we had to intervene several times to stop or delay work - they installed 4 vents in the wrong places and had to remove and reinstall them correctly, etc.  Additionally, the roofers were sloppy and did only a fair job cleaning up each day.  They were especially bad the last day.  The roofers worked into the dark each night, which concerned us for safety and quality of work reasons.  We expressed these and other concerns, as well as our disappointment to Greg several times.  It was fortunate we were home when the roof was being installed because we had to get directly involved by stopping work, questioning what the work crew was doing and having the crew leader call his supervisor to clarify exactly what work was to be done.  We called Greg directly about our concerns a few times.  To his credit, Greg was honest about the fact Lonestar had only recently started doing roofing – he told us this before we finalized the proposal and because of how impressed we were with every one of his references, we decided to go with Lonestar.  Regarding the roof job, Greg made it right by us by addressing every concern we had.  For these reasons, we rated Lonestar a “C” for the roof.   The crew for all of the other projects (siding, windows, window wrap and sealing, porch, deck and door was all done by Steve (Lead), Corey and Andrew.  They worked from mid-Sept until they completed all of our projects, then addressed each of our concerns regarding the roof.  We met with Greg to finalize our bill the third week of Nov 2013.    We never did get to meet the gutter installer but he installed our new gutters in one day and did a very good job.  We did find a few small leaks and one adjustment and know Greg will take care of these when we notify him.   Greg and Steve addressed every single item on our punch list.  In addition, Lonestar offered special financing that we were eligible for (no interest for 1 year) and took advantage of.   The composite insulated siding from Exterior Portfolio Crane Solid Core D7 premium insulated vinyl siding is excellent!  We saw this product and another well known cement siding at numerous job sites/references we visited.  The Solid Core not only looks better than the cement siding, you can’t tell it is Solid Core unless you are standing right in front of it!  Where we saw this product used by other Lonestar and contractors, every customer was very pleased. In fact, we changed our minds because of what we saw and heard at the many job sites we visited and saw both cement and Solid Core.  We saw several job sites where installation of cement siding was clearly lacking in quality of installation and workmanship.     We were surprised that the Exterior portfolio composite vinyl insulated siding product was extremely competitive in pricing with cement siding but offered much more because it has significantly reduced outside noise (mowers/blowers), our heating (and we expect our cooling) costs with its insulation, it is more impact resistant that cement, never required painting and best of all, it just looks better!  We are confident the insulation has reduced our heating bill along with our 34 new windows, new door and our new GAF shingled roof that is now properly ventilated with ridge vents and roof vents.  Additionally, our new triple-pained windows provide better insulation and security for our home.   We were never pressured and Greg and his work crews were always considerate.  We asked Greg and Steve for their professional/personal opinions many times and were grateful for their comments and advice.  In a couple of instances we modified our proposals to have more work done or modified based on their input and are very happy we did!  Overall, we are VERY pleased with good folks at Lonestar and even more pleased with how our home looks (and saves energy costs) now!!
    - Andrew H.
  • A
    Trogdon Enterprises
    I contacted Jay Trogdon to replace windows I had on a rental property. We scheduled a time and a day to meet and look at the project. Mr. Trogdon showed up on time for the appointment. I explained to him that I have purchased the windows already, and just needed him to install them. He had no problem with this, most companies wouldn't install the window if they didn't sell you the window.
    The day of construction Mr. Trogdon and his team showed up on time and operated organized and neatly. When he proceeded to put in the 3 larger windows in the living room the window opening was slightly smaller than the windows. He explained all this to me and gave me options for him to proceed. Mr. Trogdon made the corrections to the window opening at no extra charge. I was very happy about that part.
    Mr. Trogdon did an excellent job and I would highly recommend him and his team again.
    - Kelly A.
  • A
    CASTLE
    They worked with me to work around  the scheduling an asphalt driveway and the windows at apx. the same time.  They came in and completed the work in a professional manner.  Completed the project in about half a day.
    - David M.
  • A
    Window Depot USA of Richmond & Charlottesville
    .
    - thomas f.
  • A
    Creative Homes Renovations
    unknown
    - Richard S.
  • A
    Skyline Windows of Richmond
    unknown
    - Beth M.
  • D
    DOMINION WINDOWS & SIDING
    .
    - Deborah D.
  • A
    Paramount Builders Inc
    Very good
    - James and Camilla S.
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Window Replacement Installers in Petersburg

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