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Handyman reviews in Petersburg

  • A
    I was referred to Brian through a friend, and I am so glad I called him. He was able to replace my sidewalk for the time and price some companies would have done for just the repair. I love my new sidewalk especially with this snow.
    - V B.
  • F
    The phone service was very good. The appointment was made and I took a day off to meet them. They called and left a message they were "on the way" and I waited all day. They never showed up. They called my work number to find out if I was at home! I had already heard the voicemail they left on the cell number I gave them. Very confusing and poor responsiveness that cost me a day of personal leave! I have no idea what the quality of their work is; however, I would not risk giving them another chance.
    - Richard H.
  • F
    Service provider promised detailed estimate within one week. I have never received it. Service provider also was responding to a BIG DEAL coupon, but charged an additional 60 dollars anyway--saying it would come off the price of the remodel. I contacted Angie's List to be sure that I was reading the coupon correctly.
    - Merry B.
  • A
    The experience was wonderful.  Bart took care of every detail in a professional and timely manner.  When the insurance company proved to be difficult, Bart stepped in for us.  He was a great liaison with the insurance agent - took the headaches right out of the process for us.  I would use this company for any and all future Handyman needs.  Thanks, Case Handyman! 
    - Debbie H.
  • A
    Everything went well. * hrs was running out and painter could only put two coats of paint on fireplace.  A little brick bleed through and painter instructed me how to put the last coat on and I did.  Looks great.
    - Robert M.
  • D

    The owner came to my home to provide an estimate on multiple issues on the exterior of the home.  Mr. Tarnaski looked at the affected areas of wood rot and advised me a written estimate would be sent by email.  The initial email did not arrive, however, after prompting through an email to www.handyman.com, the estimate was rendered.

    The estimate was written in 2 parts.  I agreed on a date for the repair of a porch overhang.  The estimate cited a rotten fascia board to be replaced, but not painted.  I asked for an addendum to include painting.  (Why would anyone have work done and not paint, then replace the gutter to its position)? 

    On August 12th, the "handyman" arrived and asked to reschedule as it was sprinkling.  The work was rescheduled for September 5. On September 5th he arrived with a 1/2" 4x6 strip of  prefabricated "primed" wood.  When I asked if he had brought any other materials, he said, NO.  I inquired if the wood to which he would attach the fascia was rotten, how did he intend to repair it?  He responded indicating he would drive to Lowe's, pick up any additional materials and charge me for the trip, time and additional repair, however, none of this was included in the estimate. 

    I'd like to comment that, I am NOT the expert, but it was quite clear the wood was rotten, hence the request for a repair.  Both the owner and the handyman had seen the defect, yet had simply determined to present to a job unprepared to complete the repair in its entirety,  If I asked a physician to perform a repair on my knee, I would expect that he would not only have the appropriate equipment on hand to perform the surgery, but that he would arrive prepared to complete the job. 

    I will not reschedule, nor use this company for any other estimates or services.  That presentation to me was completely unprofessional, and as a SME, lacking in expertise.




    - D B.
  • F
    I have never dealt with a vindictive business until now. I am happy I paid the other company. The work from the other company was completed so the complaint submitted was in vain. Stay away from this company.
    - beatrice a.
  • C
    Where do I begin?  Let's start by stating ""when you hire a so-called "Professional", you should expect a professional job"".   Now, I'm not a perfectionest, don't think I have OCD, and with 21+ years working for the Gov. the phrase "close enough for government work" (meaning not perfect but good enough) is OK with me.  Also, afterwriting  numerous trip reports, I got into the habit of keeping detail notes when I hire someone to do a job (comes in handy for times like this).  Also, the pictures I took were made on the afternoon of June 17th after the workers were done and everyone had left.
        This started in April '14, when I requested a quote for a "Roofing" job.  J.B. Sipe gave me a proposal and then he talked about replacing my sidewalk.  He told me he could give me a deal on stamped, colored concrete for $1200 if he did the roof or $1500 without the roof.  I thought about the offer and we negotiated a price to $1400 for the job.  I signed the contract on May 28 '14,  to bust up and take away the old sidewalk and replace with at least 4 inches of concrete, stamped with a pattern I choose from their webpage, and up to two colors from their color chart. The wife chose a creamy beige with charcol streaks that was like the example on their website ( pic 1).    Around the 5th of June, his foreman came by and we matched the color from our downspout (pic 2) to his color chart .  Up to this time verything was going fine but, scheduling became a problem.  We finally agreed to Monday, June 16 at 9:00 AM, to do the job.  I was told it would take 1 day to bust up, haul away, lay new sidewalk, stamp and seal, cure overnight, and pressure wash the next day.  No problem - let's do it.
       Now the problems.  The 16th, Monday morning, I waited until 9:30am and called Mr. Sipes and left message asking "Where are the workers?".  I called again at 10:am and left another message saying his lack of communication leads me to assume that if he doesn't want the $1400 sidewalk job he doesn't get the $10,000 roof job.  He called back at 10:10 and said the workers were on the way and that he had to pull them from another job..  About 11:30am, Alberto (the forman) and onother worker showed up.  They parked a big dumpster in the driveway, dropped off 2 five gallon buckets , talked together (in spanish) about the job, said the cement truck was set to arrive at 4:30pm, they would be back soon, and left.
      At 1:33pm, some workers (3-4) showed up and started busting up the sidewalk with a sledge hammer and loading the chuncks on the dumpster.
      At apx. 7:00pm, the cement truck arrived and they started mixing and spreading the cement.  They asked me, before they started, where they could wash off their equipment when they finished.  I should them a back faucet. They were already using the front-middle faucet but they didn't want to get cement on the grass (nice of them). 
      At apx. 8:30pm, they started cleaning up, said they would be back in the morning to pressure wash ( told me not to walk on the sidewalk),  they took away the dumbster and left  (they didn't put any tape or barrier around the sidewalk).  My wife mentioned the sidewalk looked darker than we agreed, but it was night and I said we should wait until they finished.  They left around 9pm
       At apx. 8:00am, the 17th, we heard a loud noise outside.  They wre measuring the width and using a circular saw to trim the edges of the walkway.  They started spray wahsing until apx. 8:45am when the city water was cut off to change the neighborhood water meters for about an hour.
      At 11:30am, I noticed they had finished and everyone was gone and I saw the sidewalk was too dark (pic 3).  I called Mr. Sipes and was told he and Alberto couldn't cpme by until 6pm.
      At 6:03pm. only Alberto came by (he didn't know whereabouts of Mr Sipes).  I showed him what they had left and what they had done.  He appologized and helped me try to wand wash the greyish powder (pic 4) on my asphalt driveway (doesn't show when wet but comes back when it's dry).  He cleaned up some of the items they left in the grass, took the 2 five gallon buckets they left behind, said he would help me pressure wash the driveway if I wanted, and left.
      On Thursday morning, I left messages with Mr. Sipes and after no response, I called Angie's List customer servise.  I told them of my concerns (Commonwealth Renovations advertizes there).  They looked and found a 10% off concrete jobs coupon I was not aware of and said sould be good for this job  (sort of hidden - you have to click on see all deals and read the fine print on the coupon).  When Mr. Sipes finally called, he said he was comming to pick up the check for thecompleted job.  I informed him of the coupon and how I had re-written the check for $1260.   When he said he had already given me a discount,  I told him our negotiations had nothing to do with the Angie's List coupon and then he called me a "Piece of work"  (I guess that's an insult in his circle).  When Mr. Sipes came for the check he told me "I had picked that color, that I would have problems with anybody, and he didn't want to do my roof".  I gave him the contract, coupon, and the check and told him to "have a nice day somewhere else", walked into my garage and closed the door to cool down.
        To finally sum up.   I have been trying to write this review off and on since Saturday the 21st  (I would get angry and stop).  Since then, the wife and I, have pressure washed the driveway and sidewalk.  We also had to dig out the gravel, put the pavers back, and  buy 5 bags ot topsoil the fill in the gaps between the grass and walkway.  I will still need to re-seal the driveway earlier than I planed (did last fall - due next spring).  As a final note, after pressure washing the sidewalk, it's a tiny bit brighter but, no way near what we ask for.  My wife tells me to "let it go - it's not worth the agrevation".  I agree - life's too short.
      As to Commonwealth Renovations and Mr. J.B.Sipes;  I'm sure they will have their own different version  (but, I have a great security system and VIDEO).  All I will say to them is " Peace be with you but, DON'T come near my house -  EVER".
    - David M.
  • A
    Mr. Mason did repairwork for the master bedroom closet. The clothes in the master had fallen down due to the weight. Mr. Mason, quickly assessed the situation and accurately and reasibly priced the work. He was prompt in his assessment, and arrival to do the work. He went added additional shelving and patched and repaired the damage to the existing structure. I would definitely work with Mr. Mason again on any project our family has.
    - Alexia F.
  • A
    Tony spent a lot of time with me showing me how to cut my water off, check A/C, freezer, commode and much more.  He gave me many tips on how to repair a few things myself.  I am hooked on Tony.  I have been looking for a handyman for some time now.  I think he has an excellent price and no job is too small for him.  He will replace light bulbs.  No one I contacted wants to do little jobs like this.  If you have a lot of small things needed done around the house, I recommend you make a list and send it to Tony.  I'm sure you will find his pricing reasonable; his service excellent.
    - Virginia B.
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Handyman Services in Petersburg

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