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Blinds And Curtain reviews in Painter

  • D
    Chesapeake Bay Shutters & Blinds
    The Initial responsiveness was adequate as the install location was the Eastern Shore. Personal contact and site visit went well. Owner was friendly and informative. Manufacture and install time was as stated at the initial meeting. Initial product appearance and function was great. It was amazing how the shutters changed the ambiance and appearance of the rooms. Also there was a slightly realized heating and cooling cost savings component related to the new window treatments.
    HOWEVER, within 5 months I noticed that when opened the hinged window and door shutters corner joints had loosen so severely causing the leading edge of the shutter to require lifting in order to close the unit. There was at least and inch sag in each hinged unit.
    I contacted the owner initially in January of 2014, sending him pictures of the defective condition as he requested. After stating that he would come and take a look personally I still wait for that inspection to this date, 5/3/2014. I have contacted him repeatedly and continue to feel "put on the back burner" and at times, I get no response at all. 
    As a woodworker, it is clear to me that screw joinery in the corners of a 6-foot hanging, reasonably heavy structure is an inadequate, yet fast and cheap method of joinery. As much as I paid for these shutters they should last and operate perfectly for years and years to come.
    Also, clear to me is Chesapeake Bay Shutters' lack of product pride and customer care . Please, with this review in mind,
    consider your choices carefully. 
    - ellen g.
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Window Treatment Experts in Painter

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