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House Cleaning reviews in Occoquan

  • C
    Best Cleaning Service Inc.
    They finished cleaning about 20 to 25 minutes early and then packed up all of their supplies and took them to the car. Since I had paid for a block of time, there was another small item that needed cleaning. When I asked them to clean the other item, one of them simply went to the car and retrieved a dirty rag and wiped the item - obviously annoyed. They should have asked me if there was anything else to be cleaned before packing up. Also, it would have helped if they'd cleaned the item rather just wiping with a dirty rag.
    - Linda A.
  • F
    Clean Cleaners
    I have happily been using Clean Cleaners since the middle of December 2016. Then my last set of laundered shirts I picked up had melted and broken buttons on 3 of the shirts. The shirts one valued at $100.00 the other two were $70 each. Two of the shirts had unique buttons. I went to the store showing them what happened. They first offered to sew random buttons on the shirts. I declined saying these shirts are unique. Then they tried to pin it on me for the damaged buttons saying melted buttons like that don't happen during one ironing and that I need to "Tell them how to clean and iron" my shirts. They also tried to sell me the line that the shirts had been damaged at another cleaners. Thank God I had the cleaner labels from their store still attached to the button holes. They sewed spare buttons from my shirts and random buttons they had for the two cheaper shirts. The expensive shirt they will attempt to contact the company to get the unique buttons. Bottom line they did not own up to their mistake and wouldn't give up in their lame attempts to pin their screw up on me. Unprofessional, have lost their integrity and respect on the way they handled this.
    - David S.
  • F
    All About Clean Of Prince William LLC
    Quality of work was average.  Staff person sent to clean was very nice and easily understood requests.  Staff at the main office did not understand my requests and acted very unprofessionally on the phone.
    - Cynthia C.
  • A
    Best Quality Cleaners Services
    tBest Quality Cleaning is the best service we have found in this area. We are three guys living in a four level townhome, lots of stairs and have tried several services. None come close to the professionalism and attention to detail as Best Quality. They have a plain name but Maria the owner knows this business. Her cleaners know what they are doing and do it well. For three guys we are fairly clean. But I am sure our home is more of a chore than others but not as dirty as some. Maria is very flexible as our schedules can be chaotic at times.  We can't think of a better company for home cleaning and don't think anyone would be disappointed.
    - Robert J.
  • B
    Next Day Cleaning Service
    When this company called me for my opinion, I told them I was pleased with their work and would use them again. However, on further examination of the work, I found discrepancies that I haven't notice before. As I recall, they were scheduled to clean my house 7am - 10am. Since they arrived 30 minutes late, they were not able to thoroughly clean my Condo as agreed. The workers were courteous and professional and were apologetic about the delay (explanation: incorrect directions given to them by their supervisor). They vacuumed all carpets, dusted all furniture, knick-knacks, wall hangings, mirrors, and ceiling corners, washed all floors, and cleaned all surfaces in the Kitchen and Bathrooms; however, they didn't wipe down all the white Kitchen cabinets and missed some of the white doors and frames. The work was completed by 10:10am. They did only what was agreed upon, nothing extra. My expectations were partially met - they didn't work an extra 30 minutes for the time lost - the suggestion would have been a good customer service benefit! Unfortunately, this was/is a deal breaker for me, and I would be leery of recommending them to others.
    - Cynthia B.
  • B
    Quality Maid
    They did a good job cleaning my home. However, they attempted to move a heavy dresser to clean and scratched my hard-wood floor. They were wiling to pay to have it refinished, but I was able to cover the scratch with a touch-up pen. I'm sure the next experience, scheduled for 5/6 will be outstanding.
    - Robert B.
  • A
    Majestic Maid Services
    Wonderful team of young women, hard workers, knowledgable, professional, friendly, strong attention to small details. The best home cleaning service I have had in eleven years.
    - Ann M.
  • A
    Majestic Maid Services
    They are awesome! Always professional and dependable. They have been cleaning my house for over a year now and they always do a great job.
    - Jessica K.
  • A
    Real Touch Maids
    Above expectations
    - Timothy M.
  • A
    Real Touch Maids
    Very thorough. They left no stone unturned. Wonderful job. Thank you!
    - Carol T.
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Home Cleaning Services in Occoquan

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