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Vacuum Cleaner reviews in Oakton

  • A
    Vacuums Unlimited were very good, very knowledgeable. The guy knew all the various lines, all their products. We had a very in-depth discussion of the brands and upright versus canister. I had spent a lot of money on my vacuum and wanted performance and durability, and a good motor, but small and lightweight! He tries to match the product and the service to your expectations. I was very specific about what I wanted the machine to do.
    - Richard A.
  • F
    This vendor was dishonest from A to Z: dishonest as to when a paid-for ordered item would actually be received ("2-3 days" verses reality of 2 weeks), dishonest about how we would receive it ("we'll ship it right to you" vs "no, we don't ship- you have to come pick it up"), dishonest in that the item (when we did pick it up) did not actually work at all, and finally- dishonest when we returned the item within a few days and they tried to disregard the "money back guarantee" and not give us our money back! I will NEVER deal with these guys again. It's a shame- Oreck used to make a quality product. I believe Mr. Oreck sold the co. a while ago, and it is clear that what they sell now is absolutely made-in-China junk.
    - Steven O.
  • A
    Rickmans provided both prompt and excellent service. The installation was done on time and for the exact amount of the quote. Nice people and very easy to deal with. When the house was built, part of it was pre-plumbed for a central vac, but when the previous owners finished their rec room, they never ran all the vacuum drops back to a central location. So in the rec room, Rickmans had to cut drywall to run all the pre-plumbed drops to a central location. They did this with minimal cutting to the drywall and put the cut pieces of drywall back in place, ready for mud and finishing. The spec'd a unit that was perfect for our house and we purchased additional accessories so there's a hose and attachments for each floor. They located all the jacks in good locations, which is critical for a central vacuum. This way we can reach every square inch of each floor with the vacuum. One thing Rickmans encouraged us to do was to vent the vacuum unit to the outside, so all the micro dust that you get from other standard vacs is removed from the house. They gave us detailed operating instructions and showed us how to maintain the unit. We also receive periodic reminder postcards to have the unit serviced. Overall an excellent experience and I'd use them again without hesitation.
    - Sam L.
  • A
    Vendor was quick and overall did great job.
    - JOHN B.
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Vacuum Cleaner Services in Oakton

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