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Find Top-Rated Oakton Tv Repair Shops

There are 23 top-rated tv repair shops in your area.

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Television Repair reviews in Oakton

  • F
    As an owner of a dishwasher, washer and drier, and refrigerator, I will NEVER buy another Samsung product. They contract only with one 3rd party repair company, Home Service Network, in the entire Mid-Atlantic. This company has a habit of cancelling and not showing up for service. Our dishwasher went out almost 6 weeks ago. Conveniently just after the 1 year warranty ended. We scheduled a technician to come out. The first appointment had to be rescheduled because the tech called out sick. After more than a week, he came. He charged us $90, said nothing was wrong, and closed the ticket. We had to call Samsung again, open a new ticket, schedule a new appointment. The same tech came out- after another week- showed up late for the appointment, and replaced the mother board. He had a new control panel with him and said he thought ours was bad but wasn't going to replace it. The next day- the dishwasher stopped working again. We called Samsung and opened ANOTHER ticket. Two days later, someone from Home Service Network called to find out what was going on, because they were confused as to why I keep breaking my appliance (?!). They scheduled a different repair person to come on Friday 7/21 (over a month after our first call). The tech did not show up and did not call to cancel. I left two messages at Home Service Network, my husband left a message, and finally we called Samsung. They couldn't get through and left a message. Friday came and went, then the weekend, and then Monday. Still no return call. I called Samsung again on Monday. They couldn't get through so they called a regional manager with Home Service Network. The soonest appointment was for today, Thursday, 7/21. This morning at 11:30, I get a call the tech is out sick and they will come on Saturday. This is OUTRAGEOUS! Between service appointments and missed service appointments, I have used up over a week of vacation days and I still don't have a dishwasher that works. No once cares. Not the repair company, and not Samsung. I just called Samsung to report that we were cancelled on AGAIN. I asked to speak with a Manager. After a 34 minute hold, I was disconnected. BUYER BEWARE! These product are okay, but they don't last, and then you are stuck with a product so specialized that only a certain company can fix it. That company doesn't give a cent about Samsung customers. Do yourself a favor and buy an LG. At least when that breaks, you can get it fixed in a timely manner.
    - Marion M.
  • A
    I'm unable to leave my home, and I called them to see if they could repair the crack. They advised me it was a better idea to just buy a new one, because repairing the screen was so expensive. They didn't even charge me for the phone call, and I will trust them with any further repair I need done to my TV and electronics. Their response was very personable, very education, and very honest.
    - Sally A.
  • A
    The owner of the company, Paul, returned my call within minutes. He asked for the TV make and Serial # and I explained the problem; he felt it might be repairable.  Due to the age of the TV, Paul needed to check his parts inventory and was back in touch within the afternoon. He didn't have the part in stock, but was willing to order it without any obligation on my part! He explained that if the TV couldn't be repaired, I'd be responsible for a flat $65 service call; if the TV could be repaired, the $65 fee would be rolled into the repair cost.
    Paul called 2 days later and said the part had arrived, and the following day the repair technician came out. Unfortunately, the problem was one that couldn't be repaired as the needed part is no longer made. The technician, Darryl, was very clean and efficient about diagnosing and then explaining the issue clearly. 
    $65 very well spent - and kudos for excellent service all-round!
    - Jehanne A.
  • A
    Absolutely outstanding. Mike is a thorough professional, courteous, informative, and responsive. He saved me hours (and dollars) by steering me to excellent equipment in my price range, and saved me hours (and frustration) by not having to hook everything together myself. He spent time explaining how things work, including the remote controls, and said he'd make himself available if I had any questions or needed anything. Great service, great guy, totally knows his stuff.
    - MICHAEL S.
  • F
    Set up and confirmed appointment by phone. Company failed to show up for appointment, did not call, and no one answered their two phone numbers (A/C 301 and 703). Their phone numbers do not have an actual outgoing message on their voicemail. I left messages on BOTH numbers and nobody responded.
    - Dave K.
  • A
    ...
    - Barbara V.
  • A
    They knew exactly what the problem was,  they had the part, they were prompt, and they fixed it quickly.  We had done our research and they had the best price. 
    - Vivian H.
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Tv Repair Shops in Oakton

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