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Professional Work reviews in Oak Hill

  • A
    The first stage went very well. I spoke with Bill Shannon, the manager of the Chantilly office, via phone and he gave me an estimate for the loading and storage fee for one shell. He did not do an onsite visit to estimate but based his estimate on experience of storing the items and boxes as I described to him. His estimate turned out to be spot on and the crew was wonderful in making everything fit into the storage shell. The shell went away and was stored at a very reasonable rate at their Chantilly location. The second phase was the actually final moving of all the rest of our house hold furniture and goods. Again, he estimated the cost over the phone and his 28 foot van held all of our remaining items. The crew was wonderful on moving day but they could not control the weather. It rained the entire time they were loading in Herndon and then when we got to Cross Junction there was already 5 inches of snow and it was still snowing the entire time they were unloading. It was a heroic effort with the rain and snow. God bless them all.. It was a long day. They started at about 8:30 AM and did not finish until about 6:30 PM. They remained cheerful and professional for the entire day.
    - Cathy D.
  • B
    Work went well, with some minor hiccups. Biggest complaint was the estimate was about 33% low so I had to stop them before they completed the work and finish it myself. Otherwise I would have had to go back to the HOA to get authorization to proceed.
    - Jeffrey H.
  • A
    I called Tyler's TV for a home service call to diagnose an issue with a 60" LG Plasma TV that stopped working. Carlton returned my call promptly. He explained that the cost of the service call would be applied to any labor to fix it if I decided to have it fixed. Either way, he advised (and I took his advice) that it was worth looking at for the price of the service call before buying a new tv. He came out and diagnosed the problem quickly. He ordered the part (after finding it at the lowest cost possible for me) and made an appointment to install it. He came out on time to fix it and charged me accordingly. The entire repair - parts and labor - was significantly less than a new TV. Carlton was polite, honest and prompt and his rates were reasonable. I highly recommend Tyler's TV.
    - Amy R.
  • A
    They did excellent work at reasonable price. Even before we even scheduled, they answered our questions. While assembling, they worked with us to understand our requirements, provided their own suggestions, and collaborated with us to produce excellent results. We are very happy with their work and will definitely use their services again.
    - Rajashri R.
  • A
    Jim was very responsive to my queries regarding his services and provided a good price for our original request of a set of four standard boxes for our pipestem.  When he first came out to review the requirements, he talked to one of my neighbors who already had an oversized mailbox and indicated that he would prefer not to go down to standard size box.  Jim realized that three standard boxes and one oversized would look awful but was reluctant to raise his originally quoted price to cover the difference for four larger boxes so he provided us with a new quote that split the difference between the original cost and what it would normally cost with four oversized boxes.  We accepted the new quote and are all absolutely thrilled with the new set of boxes.  The look great, work great and everything is top notch quality.  When my family and I drive through our neighborhood we look at the other similar sets of mailboxes and the difference in quality is often readily apparent.
    - Michael F.
  • A
    I can't recommend this vendor highly enough!  I had been trying for years to get my curbside rural mailbox to stand up straight and within the USPS guidelines, but whoever had installed it originally had done a lackluster job.  I contacted Jim Hughes at Mailbox Xpress, inc., and he came out when we had arranged and replaced both the mailbox and the post.  I immediately noticed the difference: the post now stood up straight and the mailbox was where it was supposed to be for the rural carrier delivery.  There was a five-year guarantee on the installation, but this has lasted for at least a decade, with no leaning or major deterioration.  The mailbox itself is of a higher quality than I could find, even now, at either of the two large "hardware" stores near me.  I ran into Jim today while he was installing a neighbor's mailbox, and I asked him where I could get a quality mailbox like his, as the paint on mine is quite weathered, and he said I don't need a new box and that he'd come by and repaint the box for free because he "loves his customers" and likes to maintain a happy customer base.
    - STEVEN S.
  • A

    The picture color on my Sony TV had too much red and green that could not be adjusted.  I called Tyler's TV, described my problem and gave Mr. Tyler the model number of the TV.  We arranged an appointment time for him to come to my home to evaluate the issue.  He was very prompt, had already done research on the TV and was honest in his assessment.  Fully explained my options and the cost.  In the end It was more cost effective for me to get a new one even though he would have made more $ fixing mine.  Very professional attitude and pleasant manner.  Service call was $75.00.  Well worth it.  Highly recommend this company. 


    - Glenn B.
  • A
    Jim was an absolute pleasure to work with.  He removed the damaged boxes and repositioned the new pressure treated a little farther form the driveway.  He set the new stand in concrete. He installed new mailboxes and newspaper boxes and  put house numbers on the boxes AND  in each newspaper box. The price was extremely reasonable  for the quality of work performed.


    - Howard B.
  • A
    It is a pleasure to work with a true professional like Jim. He checked to make sure everyting was the way we wanted for the box style and color.  He put in a new mailbox post and mail box that are both high in quality. 
    To save us cost, Jim took the metal numbers off the post of our old box and spray painted them silver and attached them to the new box; they look great.  The installation was completed quickly and was professionally done;  it is the correct height, leveled, and concrete was used to keep it in place over time.  Since it is the first thing we see from the curb when arriving at the house, the cost is well worth it to have Mailbox Xpress to do it right and have it look good for a long time. 


    - Curtis H.
  • A
    It needed to be cleaned out and they cleaned it out. It is in great working order and works like a charm. It was really reasonable and was done when they said it was going to be done. I recalled them being relatively quick and on time.
    - Kathryn G.
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Professional Services in Oak Hill

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