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Chimney & Fireplace reviews in Oak Hill

  • A
    Winston's Chimney Service
    Very professional group. Ryan who did the estimate listened to my concerns and conducted an investigation with photos. A little glitch in the beginning with regard to who I expected at my door to do the work but that was corrected immediately and rescheduled just one day out. The men were very focussed on the work and took great care to protect the family room (where the fireplace exists) from fallen debris and dust since I have a son sensitive to mold. We never use the fireplace so I can't say whether or not it works better - maybe this winter we'll give it a go. That said, the exterior repairs look fabulous and my concerns about moisture intrusion were addressed. It will also now pass inspection when the time comes to sell in the future. The crew leader - Daniel Lopez- was superb - a very conscientious and dedicated tradesman!
    - Marcia A.
  • A
    Future Contractors LLC
    They sent a person to perform the work the next day and kept me informed of his arrival. Once at the house, he immediately went to work and also made another minor repair at the same time. Very efficient and highly recommend them to anyone needing brick repair services.
    - Joy G.
  • A
    Winston's Chimney Service
    A. MA. ZING service. I never thought I would say that about chimney repairs! Originally had them come out to sweep the chimney and clean the firebox, but they told me that it really didn't need to be done; it looked clean. I loved the honesty. I then offered for them to provide me an estimate for masonry repairs on the chimney outside. They agreed, took photos that they showed me of the repairs needed, and showed me where water was getting in causing the awful smell we had been getting. They provided an estimate via email and detailed out our options. The price for everything was less than another contractor who gave us an estimate 4 years ago, and theirs wasn't as comprehensive! Repairs included in the quote were: - Crown reconstruction - Grindout/Tuckpoint - Chimney Saver Water Repellant - Install firebrick in place of ash pit cover (we're converting to gas) - Remove satellite dish from chimney On repair day Daniel C and Kevin came out right on time. They were very professional and pleasant throughout the repairs. When they were done, they let me know and showed me some plastic that they left on the crown - they said it would prevent it from drying out too fast. They encouraged me to contact the office for all the photos (before and after) - and I've included a couple in this post so you can see for yourself. Right after they left, a rainstorm came with gusts of wind, and I was sure the plastic would have blown away, but it stayed put! A couple of days later, they came back and took the plastic away. Our chimney never looked so good! Incredible service, incredible company. I would use them again, and I would recommend them to friends and family. Thank you!
  • F
    Cyprus Air Fireplace Systems
    Add me to the list of one star reviews. Shame on me for not having checked Angie's List or other reviews before purchasing, but shame on them for their shoddy business practices and failed commitments. I purchased a gas log insert on December 1st and they weren't able to schedule the installation until January 29th. So I rearranged my work schedule to be here on the 29th fully expecting the gas line and log set to be installed as promised -- BUT NO LOG SET -- and the installer told me it wasn't in stock. When I called the company I was told a completely different story that they can't install the log set until after the inspection. When I questioned her further I got a third story that they could have installed both and finally admitted they didn't have it, blaming the manufacturer. Now I have to re-arrange my schedule again if and when they ever get back to me with another date, but they can't even commit. 2+ months and I'm no where closer to having a fire in my fireplace than I was when I purchased the system on December 1st. If their products and service are anything like their business practices, failed commitments, and communications, I am worried my house may burn down.
    - Michael G.
  • A
    Wammoth Services
    Easy to schedule, very prompt, was very careful of the floors without being asked. Did an excellent job on the fireplaces, got all wall switches and remotes working properly, cleaned everything and even rearranged the logs the way they were meant to be installed, leaving them looking far more realistic than my builder. They honored a fireplace service price for each fireplace, which was a significant savings.
    - Bill H.
  • A
    Ashmasters Chimney Service Inc
    Amazing. They inspected the chimney. Were on time, quick and efficient. Took great care to protect our property while they cleaned. Were very personable and the price is great. Been using them for years, love their service every time. Couldn't recommend higher.
    - Rick R.
  • A
    The Chimney Doctor Nova Inc
    Prompt, started and completed when stated. Went above and beyond by putting up tenting above the scaffolding so they could work in rain and keep whole side of the house and roof dry. Friendly, proffessional workers. Pricing was very competive.
    - Sandra B.
  • A
    Capital Masonry LLC
    The project manager Mike was extremely responsive to our initial query as well as to my many questions during our decision making. After talking to a few other vendors, we decided to go with Capital Masonry and was able to schedule a start date 2 weeks out. After a few days, we received a call asking us if we wanted to do it sooner due to a schedule change, which worked great for us. The crew was there right before their scheduled time and after talking through a few things, they started work right away. They worked solid all through the day until about 8pm in order to get the job done in one day, which we really appreciated. They did an excellent job cleaning up at the end (masonry is a dusty job, for sure) and disposed of all of the extra material at our request. We think the end result is fantastic and completely met or exceeded all of our expectations. We had been wanting to do this for many years and are so happy that it came out as we had envisioned. Excellent craftsmanship and professionalism from everybody we had contact with. I would recommend Capital Masonry and will definitely call on them again if we have a need.
    - David and Kim B.
  • B
    Winston's Chimney Service
    Ryan, the salesperson was great. He was knowledgeable, friendly and professional. After the initial service call, it didn't appear that the entire job had been done, so I contacted Ryan and he had the service technician Daniel return to complete it. He repaired the chimney just fine, but the raking on the shoulder was not done very neatly. Winston's sent out another technician and now it all looks perfect. Overall, I'm happy with the quality of the work, timeliness of the service, and commitment to customer satisfaction, provided by Winston's.
    - Terry W.
  • D
    Bison Plumbing & Gasworks
    Never got a return call. Finally after two weeks they came out. They had the wrong part Nat gas v. LP. It took another week to get them back with the correct part. Then they determined it was the main valve and had to order it. Three weeks later they came and replaced the valve. After using the stove for a couple of weeks, black soot was coming out around the place where the chimney went through the wall and at the floor - meaning it was venting into the wall. I texted Chuck and Maria with pictures of the black soot. I got a reply ���Who is this��� I gave my name and never heard another word. I replaced the Stove with a ventless stove and had another plumber install it. We are lucky that CO did not fill the house and kill all of us. Horrible service.
    - Robert L.
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Chimney And Fireplace Contractors in Oak Hill

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