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Recent Auto Transport Reviews in Norton

  • A
    Parker Auto Transport LLC
    Great people.  Professional, on time, and best bid.  I'd use them again in a heartbeat!
    - Michael M.
  • A
    Reliable Carriers Inc
    I am inheriting a 1958 Corvette and needed to locate a trustworthy carrier to transport the car from New Jersey to Virginia.  I did a considerable amount of research on the subject and 3 names kept popping to the surface with quality, positive recommendations.  Reliable Carriers was one of these names.  While my mother (who was paying for the transportation) ultimately chose another carrier (on whom I will shortly be doing another write up), I can say that Reliable Carriers responded to my online inquiry promptly and professionally.  Their quoted rate was competitive - ultimately (factoring a "fuel surcharge") $15 less than what we are paying to ship the car. Considering how many companies I contacted, the fact that Reliable Carriers responded promptly, efficiently and competitively - without hitting my in-box with tons of "pick me" spam e-mails - went a long way with me.  In the end we went with a different company, but there were 3 companies that stood out in terms of reputation.  Two of those three companies responded in a manner that, to me, justified their reputations.  Reliable Carriers was one of those two.  We picked the other and if for some reason that company does not work out and I need to move the car again, I will be heading straight for Reliable Carriers to give them their shot.
    - Robert L.
  • A
    Intercity Lines Inc
    I think the best example I can use is the e-mail I sent to Intercity Lines after delivering of my car: "Mr. Bergeron I apologize for the delay in responding to you. I received your voicemail message on Tuesday, August 16, 2011. I am glad that you called as I wanted to provide some feedback on my experience with your company. The Corvette was initially supposed to be picked up on Tuesday, August 9, 2011. My mother called me to advise that the driver had some trouble with the truck and had to reschedule pick-up for Wednesday, August 10. My understanding is that the driver communicated with her promptly and informed her fully about what was going on and apologized for the inconvenience. I spoke with my mom again Wednesday evening after the car had been picked up. She said that the driver, Jessie, had arrived on-time and had loaded the car with no problems. She said that he was very personable, courteous, friendly and professional. She told me that he intended to be at my house in Virginia sometime before noon the next day. I was surprised to hear this as I was not expecting the delivery to be so prompt. (It actually put me in a small flail state as I was installing a larger gate on my privacy fence to allow access for the car and, quite frankly, thought delivery would take a couple of days and that I would have more time - very glad to be wrong on that score!) Jessie called me the next morning around 11:30 a.m. and said that he had run into heavy traffic and was going to be delayed, but should arrive by around 2:30 p.m. He also asked some thoughtful questions about my development with an eye to whether or not he would be able to get his truck in and out (which I had not thought about). Jessie also called me when he was about one hour out, which allowed me to finish up at my office and get home in time to meet him.He arrived with the Corvette around 2:00 p.m. Due to the configuration of the truck and the main road in my development he had to go to the end of the street and make a u-turn in a "T" intersection. How he managed to pull that off as smoothly as he did is beyond me and a credit to him as a driver. Once the truck was secured he introduced himself and talked to me as he was unloading the car. I was as impressed with the truck as I was with Jessie. Once the car was unloaded he went over the paperwork with me and did not rush me as I went over the car. I was then able to get in and drive my new baby back to the house. I hope you don't mind but I attached a few photos of the car being unloaded. I could not be happier with Intercity Lines. You were prompt with responding to requests for quotes. You were prompt with scheduling dates. You were prompt and efficient with pick-up and delivery. I still cannot believe that you were able to deliver the car the next day after it was picked-up. This was my first experience with transporting a car but my research led me to narrow possibilities down to 3 companies. My mother's research did the same. Intercity Lines was on both short lists. As such I had high expectations. Intercity exceeded my expectations. If I even need to transport the car again your company will be the first call I make.If you need any additional information please do not hesitate to contact me."
    - Robert L.
  • A
    A.B. Camel Towing
    The owner, Mark, is one of the nicest guys I have ever met. He really went above and beyond while communicating with me via email. Other tow companies just barked a price a me, but Mark really cared about my situation and made me feel like he appreciated my business. The tow truck driver was also a great guy and was very friendly. The service was prompt, the price was competitive and I'm one satisfied customer! I will be using A.B Camel Towing for all of my future needs. Towing can be stressful for us all, but this company put me right at ease and made me feel like I made the perfect choice. Mark, the owner, is a great businessman and a good guy. It's near impossible to find service this good anymore. I'm one happy customer!
    - Curtis F.
  • B
    HILTON AUTO TRANSPORT
    Overall I would give a grade of B+. Communication was a little iffy, but car arrived early relative to estimated delivery and was in good shape. Main communication issue was on delivery - driver called at 5:30 PM two days early seeking to deliver car and arrange final payment (cash) which made a scramble to get to the bank in time. Driver than was 45 minutes late to agreed delivery time early the next morning which was inconvenient. Despite this, I would certainly recommend and use this company again - much better overall experience than I've had with other companies previously with similar vehicle transports.
    - Robert N.
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Auto Transport Companies in Norton

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