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Water And Smoke Damage reviews in Newport News

  • A
    Total Home Improvements
    My wife and I are very satisfied with the end results. Excellent workmanship, hard working crews and and quality professionals. Outstanding job site supervisor, always keeping us informed . Easy to work with and well adjusted to plan changes when the need arose. Kept work are clean and free of any job debris daily. Wonderful quality control and Management was constantly in touch with us. Strongly recommend Total Home Improvements to everyone.
    - Enrique H.
  • A
    JT Askew Drywall and Plaster Repairs
    Amazing. Completely satisfied with the work that was completed. JT used D.C. Stucco and Plaster to complete the job, and I couldn't be happier with the service and the results of the repair. I had a hole in the ceiling from where someone stepped through the ceiling from the attic that was repaired and a crack running across my bedroom ceiling from water damage that was repaired. Both were fixed in less than 2 hours and done right! Plus, I have a scallop pattern on the ceiling that was matched perfectly. (See pics) I highly recommend this company for drywall repair, and I am definitely going to use again. Thank you for your excellent service and thank D.C. Stucco and Plaster for completing the job. Give them a call. Will not be disappointed.
    - Ryan D.
  • F
    Worst customer service I have ever had with a contractor. One dispute and then they refused to do the work and only notification was a voice mail. Attempted to call GM to clear up any misunderstanding, but he refuse to return calls. After a day and a half, GM only returned call after I was requesting to speak to the owner. During that conversation, he admitted to me that he was ignoring my phone calls. If you believe this is appropriate customer service, than Dea���s Builder���s might be your contractor, if not, there are plenty other reputable contractors that will never treat a customer in this way.
    - David V.
  • A
    JGM Enterprise Inc
    Joe and his workers performed excellent work.  Extremely detailed and always had our best interests in the restoration of our home.  He was patient with our decisions and always explained details on the restoration processes of our home.  We are extremely happy about the outcome and the work that was put into our home.  Highly recommend JGM enterprise for any and all your home work needs.
    - Monica G.
  • A
    JT Askew Drywall and Plaster Repairs
    JT was quick to answer our request for a price for multiple small plaster jobs. Since we are an older house, he wanted to make sure of the type of ceiling repairs needed.   He asked great questions and made some smart suggestions and even gave us some names of talented individuals for other jobs he doesn't do.
    After agreeing to a price, he showed up with his team and they got them to work. They were remarkable careful not to make a mess while doing the repair work.  They were quick and attentive. They matched the 60 year old swirl pattern perfectly. JT even came back two days later to be inspect the results before accepting payment.  He even checked back with us on the work the others he recommended have been doing.  
    I can't recommend JT Askew high enough.  We could not be happier.
    - Elizabeth B.
  • A
    Water Damage Solutions
    Two technicians came to our house based on a fear of water damage/mold from a separate vendor. That vendor had told us that there is an issue and it had to be addressed. We called and this company sent two technicians to our house right away. The two gentleman were very professional and informative. They inspected the crawl space, saw no evidence of damage, showed us pictures and calmed our nerves! They did moisture readings on the floor to be certain and always explained what they were doing. In theory, they could have sold us on things based on our fear of damage but we're completely straight forward and honest and recommended no action was needed. A very honest company with no agenda. Cannot thank them enough!
    - Brock M.
  • A
    Anthony Randolph Plastering & Drywall Restoration
    It went really well and Mr. Randolph was very responsive to our phone calls and text messages.  When he was running behind one night, he contacted us early to let us know he was running about 30 minutes behind.  We would definitely use Mr. Randolph again.
    - Theresia Meghan B.
  • A
    K A Contracting
    I initially called Kenny on 7/29/14 and requested his assistance with some DIY projects I was working on (replacing pergo floors, water damage, termite damage, moist/moldy drywall, cracked concrete slab, etc). I told Kenny that I just wanted him to come and and give me some advice regarding the repairs and told him I would pay him for his time. Kenny came to my condo on 7/30/14 and provided the advice I was looking for. He refused to take payment for coming out and even gave me a new tube of caulking to help with one of the repairs. Great guy!
    - Timothy L.
  • A
    Water Damage Solutions
    They were on time, corresponded their work with plumbers, and offered to file the insurance claim for me. the technician who did the job, called me to tell me exactly what he did. Although insurance company dragged their feet for over three weeks to pay their portion, and i was totally stressed out, Steve Kellogg never hassled me about sending my portion of the bill.
    - Cynthia G.
  • B
    National Exterminating Co Inc
    The salesman was very professional and helpful. The work crew showed up promptly and were very polite and conscientious. They were working under the house for a whole week. They worked very h****** a tricky part under the front door to make sure everything stayed aligned. Unfortunately, the devil is in the details. The salesman came back to check the work before the city inspector came out. Floor joists are supposed to have a minimum of 1.5" overhang on each end. Many of the joists obviously had less than 1.5". The salesguy was not happy - this was a rookie mistake and should have been caught by the workmen. They came back and installed a lip board around the foundation. Then the inspector came out. There were some places on the girder he was not happy with and a place around a floor vent where the workmen had gotten a little too creative. The workmen came back and fixed things up. The inspector came back out. Still not quite right. One more round. Finally the inspector was happy. During the whole process, the salesman was very polite and professional. The workmen seemed competent and to being trying hard, there was just this one area they couldn't get right - and the whole issue with the joists being too short.
    - Jasen J.
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Water And Fire Damage Services in Newport News

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