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Urgent Care reviews in Newport News

  • F
    Patient First
    This place is despicable. 
    I first saw Dr. Isaac exclusively but I didn't feel comfortable with a male doctor.
    I then saw Dr. Yuengert, who kept pushing for gastric bypass and even had one herself.  I suspect she got commissions for each referral.  She stopped pushing for it when I asked her about her own and she admitted it had caused a PULMONARY EMBOLISM.
    I then saw Physician Assistant Gotthardt.  If only I could've seen her whenever I went.  She listened, gave excellent advice, was sympathetic and competent.
    I saw PA Tamez-Parlett twice.  Oh my goodness.  So nice BUT a liar.  Told me to call her directly in order to get prescriptions renewed EVEN THOUGH SHE WAS TALKING ABOUT VICODIN.  That's illegal.  Of course my pain was such that I did try to call her but she doesn't actually take calls.  She put me on insulin and said if she was diabetic she'd go straight to the insulin so she could eat anything she wanted!    She put me on Celexa when I complained about Zoloft, and that left me nearly psychotic.  She then put me on Belviq and didn't warn me about that horrid weight loss drug and said only I should take Xanax up to 3 tablets a day but only gave a prescription for 10 days!!
    The last I saw was Dr. Pierce.  The absolute bottom of the barrel.  He has such poor diction that I couldn't understand 50% of what he was speed/mush mouth saying.  I told him about my pain from arthritis and he said maybe I didn't have arthritis!!!  Then he suggested for the best medical care, I should go to a doctor that doesn't accept insurance.  After specifically telling him my pain was so bad that I could barely even get to Patient First in an emergency, he proceeded to tell me to go to SIX DIFFERENT doctors for different things.  He wanted me to shop around, as if I don't have the pain I was there for, as if I don't have a job, as if I have all the money in the world.  And then to top it all off, he then asked my permission to use his stethoscope to listen to my heart otherwise he'd "get his license pulled."
    This is romper room medical treatment.  They are HORRIBLE, incompetent, a mess. 
    For all of the doctors, they rarely even looked at my body.  90% of visits involve me talking and them writing prescriptions.  They asked ME if I wanted to xray what I thought was a broken foot.  Um, YOU TELL ME IF I NEED ONE.  I've never disrobed there, never had anyone do more than take blood, blood pressure (badly, every time they mess it up), listen to me breathe.  This is not hands on care at all.  This is the McDonalds of health care in a society FULL of crappy providers. 
    Stay away.  For your health, stay away. 
    - Lan G.
  • A
    MD Express - Newport News
    We had been having a very hard time getting rid of a diaper rash that my daughter had for a few weeks. She was allergic to the prescription cream, so we were using other creams, methods ect to cure it. it would go away, and then return within a day or so. Her provider couldnt fit her in, so they referred us to MD Express. They were so sweet with her, and discovered she had thrush, which was preventing the diaper rash from fully going away. They spent a little time doing research on other treatment options since she was allergic to the normal medication used to treat thrush. They didnt keep me waiting long in the lobby, and were just so wonderful with my daughter, picking up the toys she threw, talking to her at her eye level and letting her see the medical tools they were going to use, before they used them, so that she wasnt afraid. I was very satisfied with the treatment we received.
    - Tiaria P.
  • B
    Tricare Humana Military Healthcare Services
    Tricare does a decent job for basic health insurance. I have not had any major issues in the 8 years I've been in. Tricare has covered everything for my son and I even when we have to go outside of network without any issues.
    - Kelli H.
  • A
    Patient First
    I arrived at the facility about 20 min. before closing time. They helped me fill out the paperwork, because my right arm was hurting badly. As I mentioned above, they insisted on processing my claim as workman's comp. They were so fast; I have never been taken care of so promptly at a doctors office. Even so, I was not finished until well after closing time. They did not rush me out, rather they rushed themselves all around me to take care of me quickly. The physicians assistant showed genuine concern. She went beyond prescription and advice. She insisted that I see the best surgeon, and she was able to get me an appointment for the very next day with her first choice of surgeons! On my way out the door, she put my arm in a sling and verified that I had someone to drive me home. I think she would have driven me herself, if she had to. The only thing I can think of that was negative was that the surgeon does not believe her diagnosis. That seems reasonable, as she is only a P.A. and he is a surgeon.
    - christopher r.
  • A
    Med Point Urgent Care
    No one likes to get up around the holidays and feel bad but that is what happened to me. I went to Medpoint Urgent Care. You sign in, wait a few minutes in a nice waiting room with lots of chairs and a TV, are taken to a exam room in the back and then Dr. Lowery comes to see how he can help you. It wasn't a long wait and I was on my way to getting better and home.
    - Sandra W.
  • C
    Patient First
    I logged in at the front desk at 1:13 PM. I was immediately seen to get insurance information and waited less than 5 minutes to be taken to the patient area. After 30 minutes I asked about my doctor as the area was empty when I arrived. I was told I would be next and "my doctor" was seeing a sick patient. After 20 more minutes I asked again as the doctor across the room was seeing patients that had come in after me. Nurse told me to be patient. I waited 20 more minutes, then told the nurse I was leaving. She replied that was a shame because I was next. I told her I was "next" for the last hour. I stopped by the office where I paid my $20.00 co-pay and requested a refund. The clerk told me I'd have to wait in line as she had 3 other people ahead of me. I replied that didn't seem to matter in the back area as I had been waiting for over an hour. I left without receiving my co-pay. I called the Richmond office and they said they'd mail it to me. With Patient First you are subject to the flip of the coin. If you happen to be on the wrong side of the "room" and the doctor on that side is busy, you're out of luck. No one asked me about my pain level...it was 7...due to a severe sinus infection. The Richmond office was told by the nurse she was going to see if the doctor on the "other" side of the room would see me. Of course by this time I was long gone. She had not suggested anything of a sort to me. In fact, the Patient First policy seems to be keep the patient in the dark and tell them NOTHING.
    - Herschel H.
  • A
    Bon Secours DePaul Medical Center
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    - Eugene O K.
  • A
    Med Point Urgent Care
    I would recommend the doctor. The doctor is very good, he's available, you can go whenever you need medical attention. My overall experience has been excellent.
    - Ellen O.
  • A
    MD Express - Newport News
    They have very quick service and I could get in and out easily every time I went there. We have gone to them a couple of times. The people there talk me through things.
    - Alan N.
  • A
    Med Point Urgent Care
    Excellent, in sum, Med Point Clinic and Dr. Lowery delivered prompt, thoughtful, courteous and competent medical treatment and "well person" services at no additional cost. Highly recommend.
    - William M.
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Urgent Care Centers in Newport News

Companies below are listed in alphabetical order.

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    F
  • Fusco, Mark

    2088 S Independence Blvd
    Virginia Beach, Virginia
    P
  • Patient First

    1605 General Booth Blvd
    Virginia Beach, Virginia