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Sewer Cleaning reviews in Newport News

  • A
    Just Plumbing
    When I called in the morning, the person answering the phone was able to answer all of my questions, approximate cost and if someone could make it out to the house on the same day. The lady also suggested I contact the city to see if the blockage was on our end (None of the other companies I called suggested or could answer these questions right away). The technician was very nice and told us all of the options we had for either that day or other procedures that might have to wait till Monday, and the approximate cost for each type of work. We couldn't find our sewer clean out, so he had to remove a toilet and snake out the pipes and it got the job done. He even suggested precautions for the future and what would be more helpful if we were to need another service in the future (we have old pipes and that is a possibility). Overall, everyone was helpful and informative!
    - Lauren S.
  • A
    Atomic Plumbing & Drain Cleaning Corporation
    Went good, the tech, Jimmy, was friendly and helpful. He was able to find the problem and resolve a larger job in a shorter amount of time. The drains were backed up but he was able to find the larger problem which a previous plumber had not done a very good job and handling as this had been a recurring issue. One of the schedulers I spoke to wasn't the friendliest but the tech was great. We were out the service range so had to pay that fee but were able to get the Angie's list discount which helped.
    - Todd P.
  • A

    Called on Sunday, 3-27, estimator surveyed problem on 3-28, two-man repair crew came as scheduled on 3-31 and completed job in four hours.   Repair work was labor-intensive and the price charged is considered to be fair. 

    - Barbara L.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    I had a problem at a rent that is 4.5 hours from me so I was forced to call a plumber in the Newport News area. I found three that had decent reviews so I started making my calls. Well the first two failed right of the bat, poor service on the phone ended those conversations. Roto Rooter had an excellent receptionist, she couldn't give me a price but was pleasant and assured there was no charge to check it out. I soon received a call from the technician (Chance) and he explained what was going on and the problem with the main drain clean-out (not accessible). He gave me a few options and explained the cost. I gave him the OK for the repairs and I believe he went above and beyond. Chance actual found a better way to access the main drain keep my cost down to a minimum. Great guy, great service, excellent company!! Kudos Roto Rooter.
    - Ralph d.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    We had a large clog in our main sewer line that was stopping up bathtubs and toilets.  Roto-Rooter was prompt in coming out.  They were at the house with-in 6 hours of calling them.  Tech was friendly and knowledgeable.  He snaked the line in both directions to be sure the line was clear.  Also had a 6 month warranty on the work, if main line clogged again they would come out for free to clear it.
    - Ryan W.
  • A
    Roto-Rooter Plumbing & Drain Services
    Excellent service. I had a severely clogged sink that I was unable to unclog. I called Roto-Rooter around 9:00 AM and got an appt for the afternoon. I got a call about 30 minutes prior to the plumber's arrival. Brad was our plumber and he was great. He was friendly and quite knowledgeable. He quickly cleared the clog and gave me good information on how to prevent the problem from happening again. I would definitely call Roto-Rooter again for plumbing problems.
    - Kevin C.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    Arrived on time, completed the installation in one day. Had it inspected the next day and then filled in. The only problem was that they severed a verizon underground cable which they said was outside the lined area. There was no charge to us obviously since verizon was the ones who marked its location.
    - Vicki P.
  • A
    Just Plumbing
    We had a sewer line blockage that was causing a backup in the ground floor toilet.  I found Just Plumbing on Angie's list and read the reviews.  We have and old historic home (1928) and the sewer lines have been problematic for the 23 years we have lived there.  I decided that Just Plumbing was the best company for what have could have been a major problem, so I called them.  Their crew arrived within hours and after removing a toilet to gain access, cleared all my sewer lines including the main outside line line, removing several pounds of roots in the process.  They also used a camera to ensure the lines were clear.  Rick and his helper were extremely knowledgeable, professional and thorough . I will use Just Plumbing again for all my plumbing needs and highly recommend them to others..

    - Richard D.
  • A
    Tony & Son Plumbing
    My property is in Newport News and the pipes are backing up AGAIN.  I know from the 2008 sewer backup, the pipes are galvanized.   I started reading about galvanized pipes and discovered what the contractors should have told me in 2008/2009 - that they are notorious for getting a hard mineral deposit build-up inside the pipe; therefore narrowing the size and obstructing the flow. 

    At this point, I'm thinking I am going to have to hire someone to rip out the new ceramic tile floors and shower to replace the galvanized pipe with copper or PVC.  I saw the other two reviews for Tony & Son Plumbing and called him.  We established he does not work in Newport News.  But he was willing to talk to me. 

    I now understand I need to find a local plumber who doesn't just come in with the drum machine to clean out my pipes.  All that does is get the hair, food, etc out - but doesn't fix the real problem. 

    I need to find a plumber who uses a SECTIONAL MACHINE that runs at a high RPM with a knifehead attachment that can scrape out the deposits (or possibly a WATERJET MACHINE).  This plumber has to know he's got to go back and forth and take the time needed to get the deposits off the pipe wall and flushed out.  I will have to have this done about every two years. 

    That's what I call being educated.   THANK YOU, TONY!!
    - KATHI R.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    Overall the service was exceptional. The technician arrived at the specified time and discussed everything he was going to do and laid out any options for me. He saw that I didn't have a drain catch on the back of my property, so he had to go out and buy it. He charged me for the part (which is fine), and for the trip to get the part (which was a little steep). He worked the auger up and down my pipe, trying to find a stoppage. He kept running into something, and didn't know why the water wasn't draining after running the snake all the way down the line. When he pulled it back, a three foot section of tracer wire from the gas company came up, and the water began to clear out of the pipe. He wasn't satisfied with the water not draining completely and suggested that I call city sewage to perform work from the easement to the street for any additional blockage. He was very professional throughout the whole job and made sure that everything was taken care of, including modifying my drain pipe to put in a catch.
    - Joseph B.
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Sewer Cleaning Companies in Newport News

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