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Plumber reviews in Newport News

  • D
    Just Plumbing
    Water lines were left laying on ground and across air ducts. After we called and complained they did come back and attach to the floor joists, but did not trim lines. They broke the brick around the water faucet at front of house and now the faucet wiggles and is extremely hard to use. When job was finished apparently the water meter at the street was still moving so instead of going back under the house they tried to break out a foundation vent and shattered it and never said a word. Very disappointed in workmanship.
    - ruthann n.
  • A
    Total Home Improvements
    My wife and I are very satisfied with the end results. Excellent workmanship, hard working crews and and quality professionals. Outstanding job site supervisor, always keeping us informed . Easy to work with and well adjusted to plan changes when the need arose. Kept work are clean and free of any job debris daily. Wonderful quality control and Management was constantly in touch with us. Strongly recommend Total Home Improvements to everyone.
    - Enrique H.
  • A
    Epes Plumbing, Inc.
    Couldn't have been better. Within an hour of calling Cary he was at my house with a new toilet. The installation went smoothly and quickly. He cleaned up after himself, and provided tips on how to avoid a similar problem in the future. He's definitely my "go-to" plumber.
    - John R.
  • A
    Steve Claflin Plumbing
    Great! Steve arranged for the cement cutter and allowed us to do parts of the job that we were able to, keeping the cost down. His wife Donna kept in contact to let us know when to expect Steve and remind us of the appointment. GREAT TEAM!!
    - marilyn o.
  • A
    Claflin Plumbing & Gas Piping
    I was extremely satisfied with the entire transaction. The entire family personal was a real pleasure to work with. My old water heater was enclosed in a very tight closet and it required a special heater for replacement. Phone transactions and the actual work went exceptionally well. The removal of the old heater and replacement was done quickly and carefully. Steve was a real pleasure to work with. All work was completed in approximately two hours. Perfect cleanup after work was completed. I was very satisfied with the cost of service. I will always use Claflin for all future plumbing work. Best service professionals I have ever dealt with!
    - Geraldine M.
  • F
    Claflin Plumbing & Gas Piping
    It was a a mess. He first came out and looked at the toilet for a minute. Then he started looking around my home and then went on my roof. I���ve had enough clogged toilets to know that something was not right. I stopped him and asked how much would this ���checking��� cost. He made the excuse that they were a small company and was thankful for Angie���s list for getting them business. Finally, he told me that he would inform me after the inspection. At the end of his ���inspection��� he told me that my pipes were really old and he needed to snake the drainage system pipes... instead of just my toilet. He also told me that the toilet placed did not supply the increased amount of water to completely flush my toilet. The final cost was over $250. He spent so much time outside that I looked a couple of times and saw he went on numerous smoke breaks. I will (and hopefully you won���t either) hire this sham of a company again. Just know- you have been warned.
    - LISA W.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    I can't say enough good things about Joe (#2181), the technician who came to our house, but I'll start with friendly, professional and knowledgeable. Before I called Roto-Rooter, I received a couple of other estimates from companies that inaccurately diagnosed the problem. Sewage was backing up into a first-floor shower, and I assumed that bathroom's sewer line needed to be snaked. The other companies said that must be the problem. But Joe determined that the blockage was a long-time buildup of sludge in the main sewer line. The other companies said they would have charged me much more than I paid -- between $500 and $600 -- and I now know their efforts wouldn't have solved the problem.
    - Mark D.
  • A
    Nice Guy's Plumbing & Handyman Service
    He was AWESOME!. Although when I initially reached out to Mr Heller I had to leave a voicemail message, he called me back the next morning. We set a time for the next day to meet & go over the issue. He arrived as promised and on time. Later that same day he called with his findings and what needed to be done to correct the problem. In addition, he placed an emergency ticket with the utility company, then started work immediately thereafter. Within 72 hours from initial call, the job was completed. And even though he didn't initially start the project. he refilled the hole in yard. And since he also offers handyman services, he's my "go-to-person" for any future projects. Mr Heller is a very pleasant person to deal with and I was very appreciative of his prompt service! I am also extremely pleased with the great job he did.
    - Donna D.
  • D
    Just Plumbing
    I gave them an A earlier because I was unaware my tank was still leaking. I had tried to fix the toilet myself and was unsuccessful the first time so I contacted Just Plumbing and ask them to come fix it. The first plumber that came out attempted the fix using the materials I had purchased at the store. It seemed to have worked for a few hours. Later I found it was still leaking so I called them again. I had to wait for the next plumber who looked at the leak and said I was using the wrong gasket for the toilet. He said that just by looking. I asked him why the first plumber couldn't tell me that and he didn't know. I got the gasket I had removed when I attempted to fix it and asked if he had one like it. He said no and not sure could get one so had to get a new toilet. I asked if he would fix it with the gasket I removed and without looking still said no and insisted I would need a new toilet. I complained to the office and they said they could offer me a 80 credit towards the purchase. I said no thanks, at that time I was thinking of calling someone else but decided to try it one more time because I know from past experiences it should be an easy fix. I tried it and instead of taking the hour or so the first plumber did, it took me 20 min. I called and told them I would like a refund as I had 2 plumbers out one worked and didn't fix it , the other, by site, said could not be fixed needed a new toilet. Calling the office again they reluctantly decided to give me my 80 dollars and not the 140 that I paid the first plumber to "fix it" .. It cost me 60.00 about 3 days and 2 1/2 hours to just "blow" 60.00 and get nothing accomplished but aggravation.
    - Joe B.
  • A
    Sir Fix It
    I called Tim and explained I had a plumbing problem with repairing the commode "guts". Tim came in repaired and installed new plumbing equipment for the main bathroom commode).  I told him about a door leaking every time it rained and that I was told by the company that installed the door I would have to put up an awning to eliminate the problem.  Tim evaluated the situation and sealed the gaps around the storm door--no leaks anymore!  Sir Fix It (Tim) does excellent work and I will call upon him again and again.  He is the best "Handyman" ever!
    - Linda M.
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Plumbers in Newport News

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