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Drain Cleaning reviews in Newport News

  • A
    Steve Claflin Plumbing
    Great! Steve arranged for the cement cutter and allowed us to do parts of the job that we were able to, keeping the cost down. His wife Donna kept in contact to let us know when to expect Steve and remind us of the appointment. GREAT TEAM!!
    - marilyn o.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    I can't say enough good things about Joe (#2181), the technician who came to our house, but I'll start with friendly, professional and knowledgeable. Before I called Roto-Rooter, I received a couple of other estimates from companies that inaccurately diagnosed the problem. Sewage was backing up into a first-floor shower, and I assumed that bathroom's sewer line needed to be snaked. The other companies said that must be the problem. But Joe determined that the blockage was a long-time buildup of sludge in the main sewer line. The other companies said they would have charged me much more than I paid -- between $500 and $600 -- and I now know their efforts wouldn't have solved the problem.
    - Mark D.
  • A
    Just Plumbing
    When I called in the morning, the person answering the phone was able to answer all of my questions, approximate cost and if someone could make it out to the house on the same day. The lady also suggested I contact the city to see if the blockage was on our end (None of the other companies I called suggested or could answer these questions right away). The technician was very nice and told us all of the options we had for either that day or other procedures that might have to wait till Monday, and the approximate cost for each type of work. We couldn't find our sewer clean out, so he had to remove a toilet and snake out the pipes and it got the job done. He even suggested precautions for the future and what would be more helpful if we were to need another service in the future (we have old pipes and that is a possibility). Overall, everyone was helpful and informative!
    - Lauren S.
  • A
    Atomic Plumbing & Drain Cleaning Corporation
    Went good, the tech, Jimmy, was friendly and helpful. He was able to find the problem and resolve a larger job in a shorter amount of time. The drains were backed up but he was able to find the larger problem which a previous plumber had not done a very good job and handling as this had been a recurring issue. One of the schedulers I spoke to wasn't the friendliest but the tech was great. We were out the service range so had to pay that fee but were able to get the Angie's list discount which helped.
    - Todd P.
  • A
    Cassidy's Plumbing Company
    Main technician and 2 helpers replaced the my 50 gallon water heater with the same brand (Bradford White) and installed a new pan and valve. Very pleased with the quickness of the work and the job they did. The new water heater was able to be installed in the same closet as the old even though it was much wider and taller so new additional modifications were needed. Basically a straight change out. From the time I called at 7 am to complete installation was about 2 hours. Couldn't be more pleased. Will definitely recommend and use them in the future. (Got an Angie's list discount).
    - Susan S.
  • F
    Richwaters Plumbing and Drain LLC
    Bought Angies deal on Thu, left three dates on deal for work as Friday, Sat and lastly Monday. Called on Friday, got answering machine. After no response by Monday, called Mon morning and left message. Called again Tuesday morning and cancelled Tuesday at noon after no response from anyone. Still have not recieved any contact as of 12 days after purchase.
    - Michael B.
  • A
    Claflin Plumbing & Gas Piping
    Very well & very informative! Even gave us tips on how to prevent this issue from occurring. Donna was so nice to talk to and she quickly contacted her husband, Steve, who called me back almost immediately. He was also easy & pleasant to talk to. They came out within an hour or so of talking to them. Once they unclogged the drain they ran the washing machine 3 times to make sure there were no issues. He explained that the plumbing under our kitchen sink isn't set up properly but said it wasn't necessary to replace anything because it does function ok. We didn't feel like they were or would ever take advantage of us since its just us 2 females (mom & daughter). Would definitely recommend them to others & use them again if needed! Very grateful for their honestly & assistance with this issue!
    - Sherri S.
  • A
    Roto-Rooter Plumbing & Water Cleanup

    I had done some business with them before. The experience with them was pretty good. The technician was a nice guy. He came in, asked me some questions, assessed the situation, moved on and got it done. He got it fixed the same day. They used an electric snake to go all the way through the line and clean the pipes.

    - Keith H.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    I had a problem at a rent that is 4.5 hours from me so I was forced to call a plumber in the Newport News area. I found three that had decent reviews so I started making my calls. Well the first two failed right of the bat, poor service on the phone ended those conversations. Roto Rooter had an excellent receptionist, she couldn't give me a price but was pleasant and assured there was no charge to check it out. I soon received a call from the technician (Chance) and he explained what was going on and the problem with the main drain clean-out (not accessible). He gave me a few options and explained the cost. I gave him the OK for the repairs and I believe he went above and beyond. Chance actual found a better way to access the main drain keep my cost down to a minimum. Great guy, great service, excellent company!! Kudos Roto Rooter.
    - Ralph d.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    We had a large clog in our main sewer line that was stopping up bathtubs and toilets.  Roto-Rooter was prompt in coming out.  They were at the house with-in 6 hours of calling them.  Tech was friendly and knowledgeable.  He snaked the line in both directions to be sure the line was clear.  Also had a 6 month warranty on the work, if main line clogged again they would come out for free to clear it.
    - Ryan W.
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Drain Cleaning Companies in Newport News

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