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Carpet Cleaning reviews in Newport News

  • A
    One Stop Cleaning LLC
    One Stop was recommended by the property manager at Greg Garett Property Managment. I was forwarded the contact information and Carol the office manager at One Stop immediately contacted me to determine what services I was looking for. The lady who performed the cleaning arrived within the 2-hour window that was promised and stayed for approximately 2 hours. The gentleman (with a trainee) arrived just before the cleaning lady left and stayed approximately 1.5 hours to clean the carpet. The total time they were in the home was approximately 3 hours. They offered a military discount which was greatly appreciated. Carol called to confirm I was happy with the services provided and called back again after the home inspection to see how it went. The Greg Garrett Property manager seemed pleased with the work they performed.
    - JASON B.
  • A
    S&S Carpet & Upholstery Cleaning Services
    Sirlance was responsive and helpful when scheduling. He was running late, but was communicative about it (and offered us a discount for a future cleaning unprompted by way of apology which was not necessary but was thoughtful and considerate.) He did a neat and thorough job of cleaning the apartment carpet, leaving it looking (and smelling) fresh and clean. He was friendly and unruffled by some kerfuffle with the water hookup. If I had carpet in my new home, I would hire him on the regular. Would recommend.
    - Sarah H.
  • B
    S&S Carpet & Upholstery Cleaning Services
    I did not give a favorable review previously due to non communication. I have heard back from S&S and we have come to a resolution for services to be performed. I will comment further after services are performed next month.
    - Charles J.
  • A
    S&S Carpet & Upholstery Cleaning Services
    Mr. Sawyer was kind enough to schedule us within 2 days of purchasing the Angie's deal, which was an unbelievable bargain. We are trying to get our daughter moved into the unit before the middle of the month and wanted the carpet cleaning done while the unit is still vacant. He showed up promptly and waited patiently until the duct cleaners (who arrived ahead of schedule) completed the second floor registers. He then thoroughly cleaned and deodorized a large bedroom, 2 small bedrooms, a hallway, and a full stairwell. The carpeting was at least 10 years old, had never been cleaned, and had overspray painting and several deep brown stains on the stairs and in the corners that I was sure wouldn't come out. When Mr. Sawyer was done, all the stains were gone and the carpet literally looked brand new. Mr. Sawyer was prompt, professional, and is an absolute magician when it comes to stain removal. He didn't ask, but his service was so wonderful, and he had to use so much extra spot cleaner that we paid him a bit extra. Will never use another carpet service. S&S is the best!
    - Gregg F.
  • A
    S&S Carpet & Upholstery Cleaning Services
    Outstanding! Hire this company!. One of the best carpet cleanings I have ever had especially since he operates solo without an assistant. He took a lot of extra time, removed an old spot that we did not believe would come out and his product dries very fast, just a few hours compared to the overnight I am used to. Top quality workmanship and service. I will definitely hire him again should the need arise.
    - Mark R.
  • A
    ECO Carpet Pro
    Tech was very knowledgable and honest. Was unable to do steam clean due to no outside hydrant available close to apartment location. Warned that dry clean may not get up all stains and gave choice to proceed. Only the worst of the stains did not come out with this method, but some were there for years, so not unexpected. All in all, a very satisfactory job.
    - Leah G.
  • A
    ECO Carpet Pro
    Very Well. Considering the carpets were extremely dirty and well worn the job was done well. The ground in dirt is gone and there are no stains to be seen on any of the carpets. Perry Williams did an excellent job. It did take a little longer to dry--it was a rainy and damp day. But we are very pleased with the job Perry did for us. I would highly recommend Perry and Eco Carpet Pro for carpet cleaning.
    - Linda M.
  • A
    TIDEWATER CARPET
    Mr. Saunders and Tidewater Carpet & Upholstry Cleaning service is awesome. They are affordable, on time, and clean in a nice timely manner. I had spills that stained my light tan wall to wall carpet throughout my home....lets be honest with children its not possible to not have any spills/spots, but Tim removed every one including red punch that I thought would never come out!!!! I have used other companys in the past along with their great deals but never was I pleased. In a day or two the carpet was back to square one. I was fortuanate to find Tim's service and now for well over 10 years used them. Not only is it remarkably magnificient but they leave your home smelling lemonie clean!!!!! Its as if you had a cleaning service come in. He gives each room a theral cleaning and won't leave until each spot is just SPOTLESS!!!! You will be beyond satisfied, and DARE I MENTION AFFORDABLE. I will never rely on any other company to ever measure up to Tidewater Carpet & Upholstry Cleaning if in doubt give Mr. Tim Saunders a call 757-380-8820 you will not be disapointed!!!������������
    - Tresha L.
  • F
    Atlantic Oceans Carpet & Upholstery Cleaning
    Do not utilize this company! The guy on the phone is very rude and unprofessional. I called him an hour before my appointment and asked to reschedule for next week due to a work emergency (I am in the military) and he threatens me with a $100 cancellation fee! Of course when I booked the appointment over the phone, no cancellation fee was mentioned. But I was going to reschedule the appointment but due to his unprofessionalism over the phone and threatening legal action for a cancellation fee that I knew nothing about, I did not utilize his services. He also threatened me with legal action if I posted a review on his company. I thought it was free speech, but he seems to think it is slander. I told him to sue me, I will be waiting on the court petition. He got angry so quickly that I think he may be on some type of medication....no one should get upset about cancellations or reschedules. That is part of the cost of doing business.
    - Karee J.
  • A
    ECO Carpet Pro
    The couch the technician cleaned looks brand new, the stairs are nice and clean and although we had a pretty dark stain in the den, he was able to lighten it and it looks a lot better. He was punctual, courteous and very personable.

    I would recommend this company for your next carpet cleaning. We have used Eco Carpet Pro twice and we wouldn't use anyone one else.
    - Robin S.
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Carpet Cleaners in Newport News

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