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Recent Pet Care & Health Reviews in New Market

  • A
    Good Dog Workshop
    After some convincing from my boyfriend, I agreed to have Marina come visit and provide some guidance with my Newfoundland. It was the best thing we could have done! Marina was amazing! She came to the house and was direct, confident, provided more structure and answered all our questions and concerns with out hesitation or guesswork. I had attempted to train my Newfoundland, Bruce, in the early stages of his life because I knew the size he could be and how I could loose control quickly. We were able to get the basics down fairly easily but there were concerns later that a training class at Petco just wasn't really addressing. Bruce is approaching his 2nd birthday and Marina showed us more in depth of what Bruce was seeking from us, that we can teach and he can learn/obey/accept these new commands, how to obtain and hold the dominant role within our pack and how we can all live in a happy home with less worries. We are excited to continue using the tools she has provided us and take Bruce on more walks 😊
    - Brittney H.
  • A
    Canine Dimensions Dog Training
    Jess took such care in training our Shiloh and ensured we had the tools to be successful. Shiloh passed her Canine Good Citizen at the conclusion of our training! 🎉🎉🎉🎉 this training program is worth every penny and we have a lifelong trusting connection to the most caring people who help us with questions whenever we reach out and other services in the future! 💞🐾🐾💞
    - Joan B.
  • A
    Pawsome Pups Dog Training
    My wife and I rescued a GSD from a shelter and decided we needed professional help with her as we felt she may have been abused. After the initial consultation/training we decided to purchase 10 more private sessions and couldn’t be happier. Our new fur baby is a totally different dog and although she still needs some work we feel that with the fantastic training and tools that were provided to us we are in a much better place than where we were before attending. Our not so friendly girl is no longer pulling on a leash, ferociously lunging at cars and will now approach people without being totally afraid and aggressive! The positive training without prong and shock collars is amazing. This girl is a girl that we can now walk down the street without worrying about her reaction. Through hard work, consistency and positive training we are sure our fur baby will continue getting better and more trusting! We would be pleased to recommend pawsome pups dog training to anyone especially those that are thinking about the use of shock or prong collars. We are pretty sure one of the two were used on our girl as she wouldn’t even allow us to put a harness on her without her getting upset at us coming to her neck and now it’s done with no issues!! Thank you Pawsome Pups Dog Training!
    - Lisa P.
  • A
    A COUNTRY CAT HOUSE
    Great place. Our cat needs some extra love, feeding 4 times a day. Patty cheerfully accepted the challenge and took great care of our cat. She had a nice view of Eastern Red headed cranes and all the other forest animals and had great care.
    - Michael K E.
  • C
    St Francis Animal Hospital
    We have been a customer of St. Francis Animal Hospital since 2014. The past year and half has been a different experience with St. Francis. The prices are high, no question about it, but their service used to be impeccable. Things have changed drastically. Today’s visit had an appointment scheduled for 920, we waited until 940 before our dog was seen. This is a new pattern and trend. The once prompt and professional service no longer exists. The most disappointing is the clinic’s noticeable change in philosophy. Ever hear of UP SELLING? Well this place has! It is clear that bottom line profits have been placed over the well being of pets. To summarize, the service is atrocious and price does not reflect the quality of service being offered.
    - Frederick D.
  • F
    Merrimack Animal Hospital
    This "hospital" caused our kitten to die! We took our 4-week-old (then) kitten to the emergency room for dehydration and loose stool. They prescribed her a drug to be taken for 7 days after which, kitten started to become constipated to the point her little belly tripled in size. We brought the kitten back (2nd time) where they gave her an enema to clean the colin, rehydrated and sent kitten home. We had to turn around and bring kitten 3rd time because she stopped eating on her own and using the litter box. They told us it would be $300+ for x-ray, enema and hydration. When the bill came it was $600+ as they did not have anyone to read the x-ray (additional $210 which was NOT disclosed upfront) and they decided to do 2 enemas instead of 1 and hydration. Then they told us they could not see some part on the x-ray clearly because kitten was too tiny and didn’t have “enough fat on her body.” Like that is something they did not know/see upfront! So they kept our baby that day from 11:30am to 4:30 pm just to provide her an improper treatment (instead of hydrating her colon, they were hydrating her), tell us they don't have a board-certified veterinarian, and told us to go to emergency hospital in Yorktown, Virginia Beach or Richmond. So, 3 appointments, an x- ray (which their vet was not able to even read, yet, we were charged for), 11 days of wasted time, $1,000.00+ later, and after keeping the last appointment from 11:30am to 4:30 pm, we have to go to emergency hospital in Yorktown, pay another 1800.00 and to lose our baby after all. If it would not be for unprofessionalism and greediness of these vets and this hospital, we would of have taken our kitten elsewhere and I have no doubts she would be still with us. The worst professional experience we ever had with the veterinarians in our lives. It is set to be a money-making machine and nothing else. After reviewing the case upon our request, they said they stand by their veterinarian decisions! It is a very sad situation is the least I can say and will file a complaint with the board because our pets should not die from having a liquid stool...
    - Tatiana A.
  • A
    Ms Betty's Little Paws
    This is the only place I feel comfortable leaving my dog. She has been going here since it opened. It’s the cleanest salon I’ve ever seen. Karla the owner is very friendly and goes beyond to make I am is more than satisfied. Sometimes I don’t see what’s going on with my little girl and she catches it and tells me what I need to do! She really cares about my baby girl and that’s so comforting! My girl has some funky hair and without fail Miss Betty’s Little Paws does the most incredible job on her! Love the way she smells too! Her nails are always so smooth too! Miss Betty’s Little Paws is where I will be going and sending anyone with a small dog! You won’t find a better service or more caring ladies in a 50 mile radius!
    - Heather S.
  • F
    Tidewater Trail Animal Hospital
    I wish I could give this place negative stars. I took my bearded dragon here after finding out they see exotic animals. I typically go to a different vet, but I found this one was closer to me and wanted to try it. My bearded dragon started showing signs that she was sick so I took her in for an appointment May 14th. I told the exotic vet that she had been having bloody diarreha and refused to eat and I showed him that she looked dehydrated. He was friendly enough and gave me some de-wormer in case that would help and said he wouldn't be there the following week, so asked me to bring in a fecal sample Tuesday, May 26. My bearded dragon was not getting better, in fact was getting much worse. I brought in my sample May 26, knowing that this testing only takes 1-2 days generally. No one called me the rest of the week. So the following Monday, June 1, I called to check on if the results were ready. The lady at the front desk was extremely rude and unhelpful, as per usual. She said they weren't back yet and I asked her if she knew when, because my bearded dragon wasn't doing well, and she said no, she didn't know when and would call me when she had them. I continued to wait, as my bearded dragon got sicker. I called on Thursday, June 4 and asked again if the results were in. It was a different girl this time and told me the same thing, that no they weren't in yet. I told her my bearded dragon was not doing well and I needed to know when the results would be back. She put me on hold and checked. She came back to the phone to tell me that, oh, OOPS, they've been in, they just forgot to "input them into the system". She told me they were negative. At this point I'm already furious. The results have been in, my bearded dragon is getting worse, and no one called me? She scheduled me for an appointment the following day, June 5th. I also asked to speak to the exotic vet on the phone multiple times before he finally gave me a call June 5 in the afternoon. There was not much he could do over the phone so he said he would see me at my appointment at 2 that day. By the time I got to the vet, my bearded dragon had already passed away. I was completely heartbroken and devastated and knew that if someone would have just told me the results of her fecal test when they came back, I could've made an earlier appointment or gone to a different vet because obviously if it's negative, as they say, something else is severely wrong. They all acted somewhat sympathetic for me at the vet when my bearded dragon passed away. However, I had another question for the vet before I left and I asked someone else there if they could send him in real quick so I could ask. I literally heard him "sigh" out of annoyance before he opened the door and came in to speak to me again. I'm not sure if it was directed towards me, but it sure seemed so, which is nice considering my pet just died. I had to stop back in after she was cremated and I asked for all of my paperwork for all of the times I had been there. I got the lab report that said her fecal sample was tested on May 26. I asked the lady who gave it to me from the lab if it was tested the same day I brought it in, and she said yes. So they literally had the results for 2 weeks and when I called they acted like I was annoying for calling and said they would call me. I'm just beyond furious and upset with this practice. Everyone that works there seems to have some type of attitude for no reason. If you value your pets life, I'd strongly advise you take them elsewhere.
    - Kristen C.
  • F
    Four Paws Animal Hospital & Wellness Center
    We have been taking our German Shepherd and pitbull mix to Four Paws Animal Hospital for 1 year. Our first visit was because our dog was itching and they prescribed Apoquel to us, which they claimed would be a drug that would help stop his itching. We weren't informed of any serious side effects from using the drug. However, after giving it to our GS for a month, we did some research and found that it is a drug that is known to reduce bone marrow as an anti itching drug. We were shocked, no one at the office had mentioned any studies concluding that, and basically made it seem like we were giving him Benadryl for his allergies, when it comes with serious medical complications. During that same visit, we took our shelter pitbull mix, who has been through severe trauma before coming to us, to get her anal glands taken care of - a practice we've done at every vet we've ever visited, and it's gone fine. They insist on taking our pit to the back, away from us, which we thought was strange because we've always held her during. We told them she will be anxious, but they insisted. They also refused to let me hold her during the procedure and then when a nurse was nipped (which she has never done to any previous vet and we cannot verify if it truly happened because we were not present), they told me in the future they needed to be sedated. No vet has said this to me in the past, I have always been able to hold my dog. In December we had a pet emergency and I was short for the visit, as my partner had been laid off. They told me I could sign up for a monthly service that I could cancel at anytime in order to pay the bill that day. Later they refused to let me cancel the service. My card was stolen and cancelled. I missed a few payments as we have been struggling through COVID along with most others out there, and now I am in collections for a service I did not want and tried to cancel and pay in full a month ago. DO NOT TAKE YOUR PETS HERE! THEY ARE ONLY INTERESTED IN MONEY! THEY DO NOT WANT TO HELP YOU OR YOUR FURRY FAMILY!
    - Casey W.
  • F
    Cumberland Animal Hospital
    Just want to let all of you pet parents out there know to never take your animal to Cumberland Animal Hospital! My sister spent $1200 there, for them to tell us that her cat has a fever of unknown origin. He was in their care for 4 days, they said he was doing wonderful while he was there and he had already gained a pound since being there. So they decided to send him home with us. However when we brought him home he was the exact same way as when we brought him to them the first day. Not only did they do quite a few tests on him where they very easily could’ve seen that he was severely anemic, when we took him for his check up they told us that he was doing great. The next day after that we had to take him to another hospital because the poor cat could not even walk or hold his little head up. When I called to get answers as to why they pulled $1200 out of my sister for him to have not changed whatsoever, and still be in the state that he was in almost a month ago is absurd to me. They told us he was doing better, they told us that his blood work showed improvement. And they also claimed that we told them there was monetary issues and that is why we couldn’t get some more excessive test done. First of all my sister does not have money issues, and my mother was even willing to help out. And they told me that they had it in their notes that we told them we did not have the money for them to do that testing SEVERAL TIMES. And the only thing that that doctor had to say as to why they couldn’t find out what was wrong with him, was that his body wasn’t showing them that anything was wrong. She even mentioned to me that she thought about putting him on a steroid to help him. So if you think that that medicine was going to help him why would you have not given it to us. Why would you have sent him off with us saying he was okay?!
    - Savannah O.
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Pet Care Providers in New Market

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