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Home Improvement reviews in Narrows

  • B
    They came out the first time and thought they had fixed the problem with a quick fix, but it was a worn out part and needed to be replaced so they had to come back. Getting them to come back took a long time. There was some confusion about getting the part ordered. So I had to go without heat for a few days, but fortunately they was warm days. In the end the problem was fixed. They took good care of me. They were all very professional. Their workers are very knowledgeable. I will continue to use them.
    - Teresha L.
  • A
    Wonderful service from start to finish!  They came to give me a quote two days after I requested it and as soon I gave them the ok, had the windows ordered and ready to install 2 weeks later.  They  worked quickly, installing 12 windows in one day, with excellent craftsmanship.  I had never seen windows installed so when I started watching they even explained to me how the process was done.
    - Laura W.
  • F
    On Thanksgiving morning the pump was pumping, water going into the holding tank. The pump was attempting to pump water to the outside, but it could not handle the work load. I had water all throughout the floor. I mopped water, shut the unit off, built a fire, and called Tim. He said it wasn't part of my service contract and I would have to pay. I would have a bill of about 5 to 600 dollars. I sent him a letter letting him know to honor his 10 year part and labor warranty. He has not done so yet. I have yet to see him honor the first thing he's told me. He did not replace the R22 line from the inside to the outside unit, which was 3 1/4 inch pipe. The pipe on the unit on the inside and the outside is 7/8 inch pipe. He combined the two which has caused me issues. I had another company out this morning who pointed this out to me. I wrote Mr. Dooley a letter when I was having this trouble in 2007 and called him out on his work. He left me a voice mail saying he was not responsible for service even though he had sold me a warranty and service. The more I talk to him the more his attitude comes through. He is a smooth talker. I recommend that anyone seeking out Tim Dooley get several assessments of the work. I also recommend that they get everything in writing. Friday was the first I've seen of him since 3 years ago when they installed this unit.
    - Butch B.
  • A
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    - Tracy T.
  • A
    Arrived on time + were courteous, efficient, and quick.
    - Terry N.
  • A
    The man was very nice.
    - Sandra D.
  • A
    The man was very nice.
    - Sandra D.
  • A
    It went very well.  When they started, they were here every day until they completed the work.  I could not be more pleased.
    - Sandra D.
  • A
    It went great.  Jay and the guys were considerate, concerned, and definitely knew what they were doing.  I was pleased with all the work.
    - Sandra D.
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Home Improvement Services in Narrows

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