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Cleaning reviews in Moseley

  • A
    Very good, hard workers. Gave them As for timeliness, professional and responsiveness, except on quality. B. They used a string mop which just didn���t clean at all left spots, cat hair and dirt everywhere. Talked to their manager about using my dyson and power mop. They agreed. So I���m sure it will be great next time. Overall great!
    - Melinda d.
  • F
    I contact the company and the owner answered the phone. I told him that I had gotten his information from Angie's List. He directed me to his website. The website listed his pricing and gave hourly rates for regular cleanings. I scheduled for someone to come and clean my house. The cleaning lady came and did a good job on the areas that she cleaned. She was there for 6.5 hours and said didn't have time to clean my entire house. I accepted that. She called the owner to see what the cost would be. He told her it was $170. The cleaning lady commented "Wow, I wonder if I'm going to get paid! This seems low." I thought the pricing was reasonable and the service was ok. So I contracted for them to come on a biweekly basis. The cleaning lady came with a contract pre-filled out by the owner. 20 minutes after she left I received a text from the owner stating that the price he gave her was wrong. He stated he had charged me for 4.5 hours instead of 6.5 therefor the cost should have been $242, "I got confused here at three things going on so I do apologize..." I then reminded him that according to his bi-weekly pricing on his website, which I signed the contract for, the price should have been $236 - $30 off from Angie's List magazine. He then tells me "Our website reflects the Angie's list $30 off deal and as long as you stay a customer of ours we continue to give you that $30 off...". I told him that made no sense because anyone that goes to the website without going through Angie's List see and gets that pricing. Because I'd signed the contract and it required a 30 day notice to dissolve, the cleaning lady came to clean my house again yesterday. I had contracted for 3.5 hours. She shows up 15 minutes late and leaves 7 minutes early. This all would have been fine if she had cleaned the house. I called the owner to let him know about my dissatisfaction of her not doing the basic cleaning of dusting the furniture or vacuuming the floor. He told me that I had provided them a cleaning list therefore she didn't know what I wanted. I told him that his website listed the services that they would provide and if I wanted extra then I needed to supply that, but all I wanted was the basics and that was not provided. He told me my house was too big to do all of that in the 3.5 hour timeframe. I told him I did not want them to come back and I would fulfill my obligation on the contract that I sign and pay them for the remaining services on my contract. I think that the owner misrepresented himself regarding the Angie's List discount and was very rude when he is questioned about anything. I think that I was totally ripped off from this company, I will pay them a total of $592 for 2 cleaning services performed.
    - Paula W.
  • A
    Reggie and Ashley are rock stars! It's always rewarding coming home after having them clean my house, very detail oriented! Being pregnant, it's not always easy to get the bathrooms and floors cleaned well so it's a huge treat (seriously think baby shower gifts... ) to not have to do it! They didn't miss a thing. When they say "top to bottom deluxe cleaning", they mean TOP TO BOTTOM! They did another wonderful job today. I have been using All Shine for over 4 months now, and I still very impressed. Thank you for the amazing work! They gave me a quote for $155 every other week and $310 for a deep cleaning.
    - Jonathan B.
  • A
    They arrived when they said they would and got right to work after looking over the furniture informing me of what they were going to do. They did a great job and were very polite and courteous! I will hire them again!
    - Jeff T.
  • A
    The serviceman called to tell us when he would arrive, arrived on time, and performed the job promptly and thoroughly. I don't think he could have done anything better, and rate him excellent in all respects.
    - Dan H.
  • A
    I have been using this company for quite a while now. They are extremely professional, always on time, and go beyond my expectations in cleaning. I am amazed at the amount of time they spend in my home. It's always sparkling. Such a nice feeling to come home to a clean house. I have no issues with trust. The team is usually the same people and my dog loves them. They communicate well and I can make changes anytime to our schedule, or what items need to be done, or added. Give them a try, I believe you will be pleased.
    - Barbara K.
  • A
    We "auditioned" several other cleaning companies before finding Care Cleaning. Before the first appointment, their quality control person visited the house to talk about exactly what we wanted done. The price for our service was based on the number and type of rooms involved, and there was a specific checklist showing the price of each room. I LOVED this, after having several companies seemingly pull a figure out of the air without ever seeing the house. All the crews who have cleaned the house (and we have used them every 2 weeks for several years now) has been friendly, professional, thorough, and trustworthy. Our priorities, the kitchen and baths, are spotless when the crews finish. After each visit, they leave a stamped pre-printed postcard so we can mail our evaluation back to the office. We look forward to their visits and plan to use them indefinitely.
    - Norma H.
  • A
    Went great!  Automatic Climate was easy to contact to schedule service, the service technician came on time (and called ahead to let us know he was on the way), he was very professional, and got the job done.  The Automatic Climate people are great to do business with.

    - Bruce B.
  • A
    The contact person was very polite and professional. The women that came to clean were punctual and did a great job. They cleaned four bathrooms and five bedrooms. The bedrooms were all carpeted. The bathrooms were mostly tile and they looked great. There was a large hall upstairs, dining room, morning room, large family room, walk-in pantry and kitchen; all hardwood floors, that looked great! This house was in much better condition than when we rented it with the help of Maid to Sparkle Cleaning Service.

    - Roberta K.
  • A
    The company called to schedule the cleaning within minutes of my applying on Angie's List. On the day of the cleaning, one person came. He first visited the room to be cleaned and discussed what was needed with me, noting special needs. The actual cleaning was done efficiently and thoroughly, with beautiful results. The carpet looks like new.
    - Norma H.
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Cleaners in Moseley

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