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Specialized Services reviews in Montross

  • F
    Potomac Pile Driver

    BLUF -- DON'T DO IT!!!

    Brad began work quickly upon the signing of the contract in August 2012 and got a good number of the pilings set within the first weeks of the project, but once he relocated his heavy equipment the entire project slowed to a crawl.  The contract stated he would complete the work in 30 days. 

    From September of 2012 on we had to continually push him to return to work on our site.  In two instances (stairs down the hill and roof on the boat house) he sent crews who were completely unqualified to perform the required tasks and whose work was shoddy to say the least.  In both instances we insisted he tear out the work and start over, which he did.  

    The work dragged out for well into the second year, and key components of the project were never completed - no boat lift installed, no water to the end of the dock, pilings put in the wrong spots and never relocated per our many requests, osprey pole never completed.  Finally in about July of 2013 we gave up on Brad and contracted with other providers to complete the project.

    All along there were problems too numerous to list - some of the key issues were: 

    During the many long absences his crews would leave stacks of trash at the job site, both on land and on the dock - I ended up cleaning these on several occasions - removing the trash on the dock to preclude it being washed into the river by storm surge and cleaning the other trash piles for safety reasons.

    He had a boat lift delivered in parts and left it for months unsecured on our back patio - at some point it disappeared - I thought he had used it at another job site - he said it had been stolen - and wanted us to pay for it, or claim it on our insurance - of course we refused.  We have never had anything stolen from that property.  His insurance agent explained that Brad only had his tools covered and that was why he hoped we would file the claim.  Insurance fraud is not our style.

    To get 220 volts to the end of the dock we needed to bring new electrical service to the house and install new panels- it was only after contacting the electrician directly and sharing with him the amounts we had already paid to Brad that the electrician actually came to work on the project.

    When we got storm surge from hurricane Sand,y Brad's crew had left a number of pilings tied to the weather side of the dock which was in the mid-stage of construction - these floating logs crashed against the driven pilings for the period of the storm - one of them broke loose from the raft and eventually planted itself in the bottom to the east of the dock, causing a major navigational hazard and safety problem for us and our neighbors since the protruding end was usually just under the surface at slack tide.  I tied a line to it to make it easy to find and we asked Brad repeatedly to remove it.  We always got the run around - even though on a few occasions he had his heavy equipment in our cove passing within 100 feet of our job site.

    We tried everything we knew to try to get the work completed, including threatening legal action, all to no avail.

    Bottom Line - do not do business with this company.  If you do take a chance never give him more than 30% up front and the balance upon completion - otherwise you are likely to be as disappointed as we are.  Brad is personable but he is a cheater, a whiner and a quibbler - don't fall for it. 

    - Beth W.
  • A
    Twin Rivers Roofing & Construction
    Called from number on yard sign in neighborhood, spoke with Jackie. She was courteous, helpful, and promptly scheduled the estimate. Good price which allowed me to upgrade shingle and drip edge. Received approx. start date with firm date 10 days prior to start.
    Crew started early on scheduled day, tear off completed by 9:00, prepped and nailing shingles by 10:00. Good coordinated effort by crew, tear off, clean up, prep, shingle, flashing, plumbing vent collars and final clean up of roof and ground around house.
    Gutters and downspouts installed approx. 1 week later. Installer called to say he was on his way and ask for any special instructions.
    All around good service, Jackie was very accommodating with scheduling and faxing of estimates and contracts. Limited but understandable communication with crew. Last roof I will need but have recommended them to friends and neighbors.
    - Terry M.
  • A
    Rileys Piano Service
    Based on my experience, I would highly recommend Mr. Riley to service any piano. In the course of his time at our home, he demonstrated a high degree of efficiency, courteousness and knowledge (he gave me a back story on our piano which I couldn't find online). Additionally, his fee was unbeatable. I couldn't be happier. Thank you Mr. Riley! We'll be calling again for our next tuning!
    - Laura G.
  • F
    Jewelry Doctor
    When he gave me the watch back he claimed it was totally done but it did not keep time, it kept the same time as before I brought it to him to be fixed. He said that was a characteristic of a Rolex, which was not true, so I got upset. I ran into another man that does jewelry in Fredricksburg, he took it apart and showed me that nothing was done, the only thing that had been done was that the crystal was replaced, so it looked nice. I had to pay $600 twice, the watch is keeping perfect time now, but it was only after the other guy in Fredricksburg did it right, opened it in front of me, and showed me. I don't think this man does what he says.
    - Gary M.
  • A
    Gueriera Roofing, Inc.
    This contractor exceeded my expectations. I had had Certainteed shingle manufacturer upload a photo of my roof (a small fee which is bascially refunded) so that I could try different shingles and colors.  The work Gueriera Roofing did was done well, done fast and clean up was done promptly.
    - Mark G.
  • A
    Choice Home Warranty
    vary good was not fixable
    - Jason B.
  • A
    Twin Rivers Roofing & Construction
    Job well done
    - Vickers B.
  • A
    Side Street Catering
    Beautifully! Food was wonderful and there was no set up or clean up done by us at all. They took care of everything and we just enjoyed the party and our guests!
    - Cathy J.
  • A
    - Sabrina M.
  • A
    Platinum Salon & Spa
    - Sabrina M.
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Specialized Services in Montross

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