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Home Remodeling reviews in Midlothian

  • D
    HOME DEPOT
    Here is my Home Depot - Romanoff shower replacement experience: HD insists all homeowners be present. This is simply to avoid an absent spouse from wanting out. Two, they offer discount signing bonus if signed that day. This is to avoid competition. Three, HD insists on 100% payment upfront (California max is 10%) leaving the customer with no leverage! Up to 6 feet of subfloor replacement was to be included and verified by phone call. I regret initiating installation. The newly installed shower panels were up to an inch and a quarter apart and the caulk would flake off to the touch. Panels were poorly cut and bowed. There was wall damage. They claimed subfloor replacement was not needed but was given NO compensation whatsoever! Ever have a oil and filter change and pay for a new motor? Responses from HD and their website relentlessly trumpets how "professionally qualified and rigorously screened" their workers are. There is a tsunami of HD poor reviews and paucity of good reviews on the internet (Angie's List, BBB, Trulia, NOT HD website) so I thought I would need someone else fix it and possible go to court. I had to pay to get the testimony of a plumber who has done this type of work and take pictures and videos. To the subcontractors credit they offered to fix it and I genuinely appreciate that. The contract was signed 4/4 and final inspection was 7/19. The removal of a fiberglass and installation of an acrylic shower should not take 15 weeks and cost $7880 dollars, a price FAR above estimates from Home Advisor, Cost Helper, Fixr and Angie's List.
    - Raymond M.
  • A
    Five Star Construction
    We have just finished a 90 day major renovation project (kitchen, master bath, flooring) with 5 Star Construction and could not be more pleased with the results. Carl, Kelli and the 5 Star team have been a pleasure to work with. Carl stated early in our project that he would do what it takes to make things right and be sure we were happy. He and his team did just that. There was always an attention to detail, not cutting any corners, flexibility on change orders, excellent finish work, and vendors that followed the same level of detail as 5 Star Construction. Carl communicated with us regularly on plans and project schedules. Whenever we had a question, an answer came back within the hour (more times much sooner). The pricing was very competitive and any changes were discussed, with options, up front. There were no surprises right down to the final bill. Carl says what he is going to do, and then does it, in a very pleasant manner. We highly recommend 5 Star Construction as a trusted home builder/ re-modeler.
    - Jean S.
  • A
    Classic Granite & Marble
    Classic helped me select quartz countertops at a great price. Installation was quick and perfect - thanks Gio, Arturo, and Luiz! Classic also installed a new backsplash and sink. So nice dealing with one company for all my needs. Communication was always prompt and smooth with Stefani, our project manager. Highly recommend!
    - Mary C.
  • A
    Middleton Construction
    Ryan was very friendly and personable. His prices were very reasonable too and he is obviously a hard worker. He was honest with us and was dependable which is hard to find these days. We have a few more projects coming up in the future and we will definitely use him again. I���d highly suggest him.
    - Kellie F.
  • A
    Classic Granite & Marble
    Kristi McGaugh at Classic Granite was our kitchen designer and she was terrific in helping us choose countertops, a sink and faucet. She was knowledgeable about her products, answered emails and returned phone calls promptly. Classic was right on time for the template design and delivered the countertops on the day scheduled. We are very pleased with the final product. Everyone was professional, helpful and made sure the job was done right. Would definitely use them again!
    - Mary S.
  • A
    Classic Granite & Marble
    Great experience from start to finish. Barry ("Bear") was very helpful in selecting the stone and then kept us informed throughout the process from ordering, measuring, and installing. Then he came back out after install for a thorough post install inspection. The install crew was fantastic. They ran into a few issues, but were able to overcome them with ease and we're left with a beautiful new kitchen. I would highly recommend the crew at Classic Granite & Marble for any of your counter top needs. We used them a few years back for a master bath project and the quality from that experience brought us back to them again for the much larger kitchen project. DCW Midlothian, VA
    - Don W.
  • F
    Classic Granite & Marble
    In our opinion, the WORST experience we could have. Rude sub-contractors, broken promise from salesman to provide a plumber on the initial install date (did not show up until 2 months into the job), calls from installer saying he would arrive that turned into 3 no-shows. It took 2 months to complete a 1-2 week job. Owner stated this was appropriate responsiveness.
    - James Q.
  • A
    Classic Granite & Marble
    I met with Kristi of CG&M. She was very knowledgeable about all the materials. I chose a beautiful quartz countertop, sink, faucet, soap dispenser and air button for a garbage disposal. The template took place on time. The installers were on time. 1 item did not come with the faucet package and Kristi had it hand delivered immediately. My kitchen looks beautiful and I am very pleased.
    - Joan R.
  • A
    Classic Granite & Marble
    Jennifer Shreve was very helpful and knowledgeable with our selection and project coordination. The installation crew paid great attention to detail. We would recommend CGM to anyone seeking to remodel and are very satisfied with our new countertop.
    - Dale M.
  • A
    Hawks Renovations LLC
    As always, extremely well. I have used Hawks for kitchen and bath renovations, siding replacement, front door replacement, and most recently interior door replacement and painting, including over stained woodwork. Painting old, stained, louvered closet doors was a challenge to get them removed from the track, and fix dings in the wood, but they turned out beautifully. . The crew pointed out a new roof leak I had not noticed and Chris called me and quickly came out to evaluate it. Always punctual, courteous, I believe fair pricing, and their crews are the best-courteous, professional, very neat. Highly recommend.
    - Gayle W.
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Home Remodeling Contractors in Midlothian

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