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Home Security System reviews in Midlothian

  • A
    They were much easier to work with than other companies we contacted, their pricing and agreements are essentially similar to the competiton ($59 a month for top level package), but we felt more items were included with their price, and upgraded quality (touchscreen, mobile apps, keyless entry, etc.). There was no pressure to their sales pitch, the installs were seamless and they followed up afterwards ti see if we had any questions. Would definitelt recommend them to others.
    - Christian B.
  • A
    Diamond Investigations and Security, LLC
    We are going to hire them to do the install. When he came over, he was professional, came in and gave me quote with great explanation, showed me different areas in the house that we needed to have secured, and the price was good.
    - Doris S.
  • F
    We bought the deal after talking to them. We needed it installed immediately, and asked if we could pay to have it shipped overnight. The gentleman was very nice and offered to send it at their cost which we thought was great.  This was a Wednesday, they promised it by Friday. On Friday my husband called for a tracking numbver- somehow they missed sending it out. They apologized and were sending it right away to arrive Saturday. Later that afternoon he called again for a tracking number. They somehow missed the shipping time again! My husband asked them to cancel- if this was their level of responsiveness we did not want them responding to our security needs. 
    We were assured it was cancelled. Surprise- it came Monday. We called and they had us send it back at their cost. No attempt was made to apologize or offer any special deals to try to keep us as customers. I would never use a company that made promises and did not keep them... twice.
    - donna s.
  • B
    Power Home Technologies - Virginia Beach
    The experience has been okay. I haven't had a good or bad experience. The system is installed, and we haven't had any technical problem with it. It arms and we can do it remotely. All of that is as they promised. It is not cheap, but it works. I have had ADT in the past, and it works better than they were.
    - Jeanette T.
  • A
    Livewatch Security
    The installation was very easy as it is all wireless. I did have to contact them and the communication went very well. So far the alarm system is working great and there haven’t been any false alarms.
    - Michael C.
  • A
    ADT Security Services
    Phil Daniels came to our house and explained the installation process and cost and we set up to have installed on November 13, 2013.  We had the installation done and have been very pleased with the service.  Before the service guy left he explained how to use the system and also provided a booklet for any issues we might have.  I have looked at the booklet a few times to learn more about the system but it has helped us feel more secure.
    - Randy S.
  • A
    Everything went exactly as their website described. Equipment was shipped promptly and set up and configuration took less than an hour. Couple of calls to the provider in the first days of the service as we got used to some of the functionality and the response was always prompt, professional and helpful.
    - David F.
  • A
    Installation was great.  It was very easy.  We accidently put a contact in the wrong spot and were worried that after moving it wouldn't remain "stuck" so we called the company and they sent us some extra adhesive pads free of charge.
    - Maryanne E.
  • A
    Livewatch Security
    They were very easy to deal with. They had everything configured when they sent it to me so it was easy to install. They were very helpful and they were a really good value for the money. Not only did I get the alarm system but also 15 months of service.
    - Frieda M.
  • A
    Had contacted Frontpoint for phone consult, estimate, etc... and was ready to purchase when Angie's List posted a special for Frontpoint (how often does that work out so well?) Frontpoint personnel were professional, courteous, knowledgeable!  and made customizing my system for my particular concerns and configuration quite simple. I changed my mind re: some hardware and had a bad sensor. They promptly exchanged the equipment at no charge/ no shipping (except an upgrade I asked for). Service personnel have been wonderful and accessible. I recommend Frontpoint heartily to anyone wishing to have a reliable, managable security system.
    - Gwendolyn M.
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Home Security Companies in Midlothian

Companies below are listed in alphabetical order.

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